JPMorgan Lead SRE 

India, Maharashtra, Mumbai 

101256517

Job responsibilities

• Ensure day-to-day availability of the system
• Troubleshoot priority production incidents, facilitate blameless post-mortems and ensure permanent closure of incidents.
• Design, implement and govern monitoring and heath checks
• Identify application patterns and analytics in support of better Service Level Objectives and track Service Level Indicators to ensure Service Level Agreements are met
• Design self-healing and resiliency patterns.
• Engage with development team throughout the life cycle to help develop software for reliability and scale, ensuring minimal refactoring or changes.
• Lead the planning and control of the platform’s computing capacity.
• Build, mentor and manage the team of Platform Reliability Engineers.
• Assist the 16x5 support team as needed.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Recent experience in successfully leading Application / Site reliability function.
• Strong experience with log analysis and monitoring tools such as Datadog, Splunk and Kibana, Grafana, Dynatrace.
• Hands-on experience on AWS services (such as EC2, RDS, CodeDeploy); Queuing and Caching tools (such as RabbitMQ, Redis); Infrastructure-as-code tools (Terraform)
• Proficiency in using Continuous Integration and Continuous Deployment tools such as Jenkins, Gradle, Git, etc.
• Hand-on experience in Python, Shell scripting and PostGreSQL.
• Thoughtful and proficient at communicating with all stakeholders.
• Demonstratable ability and empathy in managing a small team.
• An understanding of industry standard cybersecurity & technology controls.
• Bachelor’s degree (or equivalent) in Computer, Electronic or IT Engineering.

• Domain expertise in capital markets or trading applications will be strongly preferred.