As a Commercial Banker, you will be responsible for growing and retaining profitable relationships within the Middle Market Banking & Specialized Industries (MMBSI) specializing in Innovation Economy, Startup Banking.
Job Responsibilities
- Demonstrate the ability to build a brand within your market that represents Startup Banking as the “Leading Innovation Economy bank serving the best and most diverse clients”
- Be knowledgeable and understanding to a founder’s journey and business life cycles.
- Oversee on-going client relationship management and responsiveness, as well as identifying opportunities to deepen the existing relationship. Responsible for documenting meetings and interactions with call reports and maintaining CRM system updates.
- Deepen existing relationships by delivering the entire Firm, and lead internal strategic discussions across all our solutions including treasury, credit and payments
- Provide a first class client experience leveraging existing tools and industry insights.
- Oversee, escalate and resolve AML-identified compliance issues and any reputational or negative media issues in coordination with MMBSI management and the appropriate escalation forum. Support KYC officer in completion of AML/KYC due diligence including approving DDF forms that reflect true relationship knowledge.
- Champion a culture of innovation and a customer centric mindset balanced with the ability to manage risk (credit, operational, and reputational) appropriately
- Be passionate about innovation, the early stage (pre series A) startup ecosystem and entrepreneurship, leading to a desire to stay up to date with industry trends to identify opportunities for innovation or strategic partnerships
Required Qualifications, Capabilities and Skills
- 5+ years of related experience
- Strong understanding of Commercial Banking products and services
- Proficiency in building and maintaining positive client relationships
- Strong communication, interpersonal and influencing skills, with the ability to establish credibility and strong partnerships
- Self-directed, proactive, and creative; uses sound judgment and navigates ambiguity to get things done
Preferred Qualifications, Capabilities and Skills
- Bachelor’s degree and formal credit training preferred
- Strong committed team player, looking to add to a national team of likeminded, passionate Innovation Economy bankers