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Citi Group AVP-MCA Quality Business Risk Control-C12 
India, Maharashtra, Pune 
10091397

25.03.2025

This role will be part of a growing global team within Central Controls who are responsible for executing quality assurance reviews over the MCA enterprise wide and will:

  • Challenge the quality of MCA policy, standard, procedures and practices;
  • Verify that established standards and processes are followed and consistently applied
  • Validate the usage and mapping of non-MCA data sources in MCA
  • Recommend actions that address the root cause of identified operational weaknesses in order to prevent recurrence by changing design and/ or execution
  • Identify execution errors for prioritized remediation

Responsibilities:

You will work on all phases of Quality Assurance Review across all Business and Functions, with tasks including:

  • Provide basic support with drafting of QA Review scripts including documenting scope and sampling approach
  • Support the collation of data required for a QA Review
  • Follow QA Review script across all in scope Businesses and Functions, and gather evidence for areas of concern
  • Participate in identifying common themes and conduct root cause analysis with recommended mitigation
  • Provide status updates on reviews and escalate concerns timely to QA manager or lead
  • Maintain detailed and organized documentation of work product

Qualifications:

You will need to take personal accountability to deliver meaningful and sustainable outcomes through the efficient and effective management of resources, based on the following:

  • 7+ years of relevant experience in Business Risk and Control
  • Sound ethical judgment regarding personal behavior, conduct and business practices
  • Inquisitive, pragmatic and commercial problem-solving approach, with excellent attention to detail
  • Basic understanding of operational risk management, including industry standards and areas of regulatory focus
  • Good communication skills including the ability to explain complex issues clearly
  • Developing trusted relationships with a broad range of stakeholders
  • Proficient in MS office
Risk Management


Time Type:

Full time

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