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The purpose of this role is to ensure the ICRM data office, and ICRM complies with the Citi Data Governance Policy (CDGP) as amended from time to time by the ICRM data office and the Enterprise Data Office (EDO).
The candidate will use their subject matter expertise in banking, risk, and compliance to develop the required risk and control processes, ensuring they are successfully implemented, tested, and reviewed on a timely basis. They will also take the lead on a role in managing, processing, formalizing, and reporting on these initiatives.
Responsibilities:
Support the design, management, and continuous improvement of Citi’s ICRM Data Quality function. Help define and enhance Citi’s ICRM data architecture, standards, accountabilities, and controls.
DCRM is utilized to track data concerns within ICRM and oversee the remediation of the data issue with associated tech partners and remediation owners.
Lead calls with appropriate stakeholders for status updates of data concerns and execution of remediation of identified issues; escalate potential issues as they arise to ensure the data concern is completed through the lifecycle and adhering to the appropriate Standard Level Agreements.
Collects and documents artifacts for stakeholder calls with technology, data owners, data providers, and ICRM stakeholders for proper evidence in the DCRM tool.
Conduct analysis of current versus future state gaps, identifying root causes, determining the appropriate solution and how success should be measured.
Assist with providing training and support to internal ICRM Data Lead staff and ICRM constituents.
Manage and oversee content and distribution of communication strategy.
Qualifications:
Strong knowledge of data, data processing, data technology
Strong basis of process and control management; with a clear focus on people management, control timeliness, accuracy, and completeness on all aspects of the data lifecycle
Understanding of Compliance, including relevant regulations
Process engineering knowledge, including the ability to understand data flows
Knowledge of metrics, Risk and Control design
Knowledge and ability to present, develop reports and identify process, and data improvements
Knowledge of banking products
Attention to detail is crucial
By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:
· Private Medical Care Program
· Life Insurance Program
· Pension Plan contribution (PPE Program)
· Employee Assistance Program
· Paid Parental Leave Program (maternity and paternity leave)
· Sport Card
· Holidays Allowance
· Sport and team recreation activities
· Special offers and discounts for employees
· Access to an array of learning and development resources
· A discretional annual performance related bonus
· A chance to make a difference with various affinity networks and charity initiatives
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
Data GovernanceData Quality & Data Quality Analytics and Reporting
Time Type:
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