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Key job responsibilities
* Partner with QA team to create and validate key performance indicators and new methodologies for measurement
* Develop best-in-class performance reports and automate standardized reporting for regular metrics; identify areas of opportunity to automate, and guide efforts to scale QA deliverables
* Mentor partner team on SQL best practices and creating actionable insights for stakeholders both in and out of the team
* Proactively make and justify recommendations based on advanced statistical techniques, deep familiarity with customer or developer experiences, and cross-referencing multiple data sources and comparing against the wider industry
* Provide requirements for telemetry and data structure to improve ability to extract data efficiently and provide the team insights faster
* Earn customer trust by maintaining and adhering to Information Product quality standards and best practices
- 10+ years of professional or military experience
- 5+ years of SQL experience
- Experience programming to extract, transform and clean large (multi-TB) data sets
- Experience with theory and practice of design of experiments and statistical analysis of results
- Experience with AWS technologies
- Experience in scripting for automation (e.g. Python) and advanced SQL skills.
- Experience with theory and practice of information retrieval, data science, machine learning and data mining
- Experience working directly with business stakeholders to translate between data and business needs
- Experience managing, analyzing and communicating results to senior leadership
- Experience working directly with QA teams and their data/reporting requirements
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