The Top 10 Banks to Work at in the United States

The banking industry is a cornerstone of the United States economy, with millions of Americans relying on the country's banking system to handle their finances. The banking industry in the United States is highly competitive, with hundreds of banks operating across the country. In this article, we will be taking a look at the top 10 banks in the United States.

1. JPMorgan Chase – $3.31 Trillion

JPMorgan Bank is the largest bank in the United States in terms of assets and employs more than 240,000 people worldwide. 

JPMorgan Chase has outperformed its rivals by focusing on technologically aware consumers and integrating artificial intelligence (AI) into its services. By attracting millennials through digital platforms, JPMorgan is pursuing a long-term strategy in the hopes of eventually converting them into higher-value clients.

JPMorgan is also making significant investments in banking technology, and in 2019 it had the largest tech budget of any bank at $11.4 billion. Finding applications for AI approaches, such as using voice assistants to give investment banking clients access to analyst reports and stock market data, is a significant emphasis of these funds.

Why work at JPMorgan Chase?

JPMorgan Chase offers its employees various training programs to develop new skills and stay current in the ever-changing financial industry. Additionally, JPMorgan Chase is known for its philanthropic efforts, so working there could give you a sense of pride in contributing to the bank's charitable initiatives. The bank offers excellent benefits to its employees including paid time off for vacation, sick time, holidays, and paid parental leave. 

The company also offers employees the opportunity to work in a number of different positions ranging from customer-facing jobs to more technical roles. Some of the positions available at the firm include customer service representatives, bankers, and mortgage officers.

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2. Bank of America – $2.41 Trillion

Headquartered in Charlotte, North Carolina, Bank of America provides banking services to customers throughout the United States and internationally. The firm employs approximately 264,000 people and offers a wide range of career opportunities to its employees. 

By adjusting its approaches for the digital age, Bank of America has been able to reduce expenses while attracting younger customers. After barely five months of operation in 2017, the bank's digital branches—which enable consumers to use contactless ATMs and communicate with call centers via video technology—had attracted half as many customers as nearby branches.

Why work at Bank of America?

Bank of America is a leader in sustainability, with a strong commitment to reducing its environmental impact. This means that working at Bank of America can give you the opportunity to make a positive impact on the planet. Additionally, Bank of America has been recognized for its efforts to create a more diverse and inclusive workplace.

In addition to offering competitive salaries and comprehensive benefits packages to its employees, the company also offers employees the opportunity to work in a variety of different roles ranging from client-facing positions to more technical roles.

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3. Citigroup – $1.714 Trillion

Based in New York, Citigroup is one of the leading financial institutions in the United States and employs approximately 223,000 people worldwide.

According to Michael Naggar, chief digital officer of Citibank's US consumer bank, ensuring "that every product we produce at Citi is digital first" is the key to the company's future success. "Today, being digital implies digitizing transactions instead of sending them to a call center or branch. Yet, Naggar continues, "Our aim is to integrate analog and digital such that people cannot tell where one ends and the other begins.

Citigroup is considering introducing cryptocurrency services like financing, trading, and custody as a result of growing client demand. Also, it narrowly defeated Wells Fargo this year to claim the third-place asset ranking among the major four banks in 2022.

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Why work at Citibank?

One of the primary strengths of the company is its diverse workforce which includes employees who come from a wide range of backgrounds. The company provides excellent benefits to its employees including many healthcare plans and a robust retirement plan.

In addition, Citigroup is known for its global presence, which means working there can give you the chance to work on projects in different parts of the world. This can be a unique opportunity to gain experience and insight into different cultures and economies.

4. Wells Fargo & Co. – $1.712 Trillion

Wells Fargo is the fourth-largest bank in the United States, with assets of $1.9 trillion. The bank is headquartered in San Francisco, California, and offers a range of services, including retail banking, commercial banking, and wealth management.

By using mobile financial services to market to millennials, Wells Fargo is following the example set by its leading rivals. Before logging into the app, users can access their most frequently used payment capabilities by using the mobile service Pay with Wells Fargo. The Greenhouse app from Wells Fargo also assists consumers in simplifying their bills and keeping track of their expenditures.

Wells Fargo's position as a top bank has been strengthened as a result of its entry into the contactless payment sector. This is hardly unexpected given that, according to Insider Intelligence research, 44% of US consumers prefer contactless payments and 78% of the top 100 US retailers already accept contactless payments.

Why work at Wells Fargo?

Wells Fargo has a unique focus on work-life balance, offering its employees flexible schedules and various opportunities for remote work. Working at Wells Fargo could give you the ability to maintain a healthy work-life balance, which is crucial for long-term job satisfaction.

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5. U.S. Bancorp – $591.21 Billion

Bancorp is the fifth-largest bank in the United States, with assets of $553 billion. The bank is headquartered in Minneapolis, Minnesota, and offers a range of services, including retail banking, commercial banking, and wealth management.

Due to its determination to take on tech giants making strides into the banking sector, U.S. Bancorp, the parent company of U.S. Bank National Association, has earned the number 5 spot in the list of top 10 U.S banks.

U.S. Bancorp was motivated to advance its own technology after learning that Facebook, Amazon, Apple, and Google all intended to introduce financial services. The bank intends to collaborate with fintech companies in order to preserve competitive banking technology, according to Terry Dolan, chief financial officer of U.S. Bank.

Why work at U.S. Bancorp?

Bancorp has a strong commitment to its communities, offering its employees opportunities to get involved in community service and volunteer initiatives. Working at U.S. Bancorp could give you the chance to make a positive impact on your local community.

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6. PNC Financial Services – $553.39 Billion

PNC Financial Services is the sixth-largest bank in the United States, with assets of $476 billion. The bank is headquartered in Pittsburgh, Pennsylvania, and offers a range of services, including retail banking, commercial banking, and wealth management.

Due to its unique customer benefits and distinctive products and services, PNC Bank distinguishes itself as one of the top US banks. PNC provides business clients with Visa commercial cards mobile payment alternatives, enabling them to use well-liked mobile wallets like Apple Pay.

Moreover, PNC has implemented measures to combat fraud, an issue that is becoming more and more prevalent in the financial sector and in the digital world, including testing credit cards with periodically refreshed card verification values. Due to the small number of permutations, three-digit CVV codes may be relatively easy for fraudsters to guess, however regularly changing CVVs reduces the value of stolen data.

PNC most recently introduced hybrid branches known as "solution centers" in response to the advent of digital banking. These facilities house self-serve technologies including video teller machines, ATMs, and mobile workstations while in-person staff attend to more complicated needs. A potent strategy that fits well with customer preferences is the hybrid method.

Why work at PNC?

PNC Financial Services is known for its commitment to environmental sustainability, with a focus on reducing its carbon footprint and investing in renewable energy. Working at PNC Financial Services could give you the chance to work for a company that aligns with your values around environmental responsibility.

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7. Truist Financial Corporation – $534.19 Billion

Truist Financial Corporation is a bank holding company that was formed in 2019 through the merger of BB&T Corporation and SunTrust Banks, Inc. The company is headquartered in Charlotte, North Carolina and has approximately $534.19 billion in assets, making it one of the largest banks in the United States.

Truist offers a wide range of financial services to both individuals and businesses, including personal and business banking, wealth management, and insurance services. The company operates in 15 states and the District of Columbia, with a network of more than 2,000 branches and over 2,700 ATMs.

Why work at Truist?

Truist is committed to making a positive impact in the communities it serves. The company has a strong focus on corporate social responsibility and has made significant investments in community development, affordable housing, and education.

Go to all Truist Careers

8. Goldman Sachs – $513.91 Billion

Goldman Sachs is a global investment banking and financial services company that was founded in 1869. The company is headquartered in New York City and is considered one of the leading investment banks in the world.

Goldman Sachs offers a wide range of financial services, including investment banking, securities, asset management, and consumer banking. The company is known for its expertise in mergers and acquisitions, initial public offerings (IPOs), and underwriting bonds and stocks for corporations and governments.

In addition to its investment banking services, Goldman Sachs also offers wealth management services to high net worth individuals and families. The company's asset management division manages more than $2 trillion in assets for institutions, pension funds, and other clients. Financial products, including banking products, are provided through Marcus, its online banking business, which debuted in fall 2016 and started providing personal loans.

Why work at Goldman Sachs?

As a leading investment bank with a strong reputation, brand and  global reach, Goldman Sachs can offer the opportunity to work on projects and initiatives with a significant impact on financial markets and economies around the world.

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9. TD Bank – $394.33 Billion

TD Bank is the ninth-largest bank in the United States, with assets of $394 billion. The bank is headquartered in Cherry Hill, New Jersey, and offers a range of services, including retail banking, commercial banking, and wealth management.

In addition to having a significant impact internationally, TD Bank has grown to be one of the biggest banks in the US as a result of its use of digital technology and the incorporation of artificial intelligence.

TD Bank has introduced Clari, an AI-powered chatbot in Canada. Using text messages, Clari responds to questions from consumers and lets them know when credit card payments are processed. Clari has considerably reduced the amount of calls made in Canada, so it stands to reason that TD Bank will likely create a comparable chatbot for its US locations.

Why work at TD Bank?

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10. Capital One – $391.81 Billion

With assets of $391 billion, Capital one is the last to enter our Top 10 banks in the US list. The bank is headquartered in McLean, Virginia, and offers a range of services, including retail banking, commercial banking, and credit card services.

Capital One has made it to the #10 thanks to its continuous dedication to digital transformation. From 2,500 in 2011 to 9,000 in 2019, Capital One's technology workforce increased, contributing to the introduction of Eno, its AI-powered chatbot that competes with Bank of America's Erica.

Why work at Capital One?

One is a leader in digital banking, with a strong focus on using technology to improve customer experiences. Working at Capital One could give you the chance to work with cutting-edge technology and contribute to innovative digital solutions.

Go to all Capital One Careers

Where can I find banking jobs?

In conclusion, the US banking industry is vast and offers a wide range of job opportunities for those looking to start or grow their careers. Whether you're interested in investment banking, wealth management, or retail banking, there's a bank out there that's the right fit for you. To help job seekers find their next banking job, there's Expoint, a job-seeking platform that connects talented candidates with top employers in the industry. Expoint offers a user-friendly platform that makes it easy for candidates to search and apply for banking jobs that match their skills and experience. With Expoint, you can take the first step towards building a successful career in the US banking industry.