United States, New York, Support Technician jobs
PayPal Representative New Partners United States, Illinois, Chicago
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Essential Responsibilities:
- Collaborate with immediate team members to manage partnerships.
- Engage in regular communication with partners to ensure satisfaction.
- Suggest improvements to team processes and efficiencies.
- Contribute to the development of solutions for partner-related issues.
- Exercise judgment on issues of importance within the team.
Expected Qualifications:
- 1+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications
Responsibilities:
- Be an expert in the suite of merchant solutions PayPal offers, and be able to identify which solutions solve the partner’s needs
- Educate partners on the functionality, benefits, and value of PayPal products
- Identify and recommend additional products to help the partner maximize PayPal’s value
- Execute multiple projects simultaneously
- Supporting partners through the process of implementing PayPal products on their platforms by providing guidance on the integration and engaging cross-functional teams when needed
- Identify the proper internal contacts needed by building a network of cross-functional relationships
- Consistently follow-up until project is completed
- Demonstrate a strong ability to close the deal while maintaining a high-level of partner satisfaction
- Meet and exceed established productivity goals
Qualifications:
- Superb interpersonal skills and the ability to build relationships and trust quickly over various communication channels
- Top notch listening and communication skills, both verbal and written
- Highly resourceful team member with the ability to be extremely effective both independently and as part of a sales team
- A world-class communicator who can articulate complex ideas in concise and clear language
- Ability to keep multiple projects on track that involve complex solutions
- Comfortable networking to allow for seamless execution of projects with many moving parts
- Demonstrated proactive approaches to problem-solving in order to complete projects
- Must be highly organized, easily adaptable, and thrive on developmental feedback
- Highly competitive with a fire burning inside
Travel Percent:
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The US national annual pay range for this role is $81,000 to $133,100
Our Benefits:
Any general requests for consideration of your skills, please
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EY Executive Support Coordinator United States, Massachusetts, Boston
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As an Executive Support Coordinator (ESC), you’ll provide high-level administrative support to the organization. This role involves providing in-office support for local and visiting PPMDDs as well as supplemental in-office assistance. May also assist with tax, backup and interim support for PPMDDs with executive assistants on extended leaves. May also assist and coordinate local office events. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to manage multiple tasks in a dynamic environment. You’ll be a key member of a team using your experience, skills and knowledge of organizational policies, procedures and practices to help achieve the goals of the business. You’ll present information to inform recommendations on business processes and be part of a high performing, diverse and inclusive team sharing best practices.
Your key responsibilities
- Assist in the planning, organization, and execution of local office events, including team meetings, training sessions, and corporate gatherings in compliance with meeting and events policy and process and in collaboration with CBRE as necessary
- Coordinate with Meeting and Events team on logistics such as venue selection, catering, and materials preparation to ensure successful event delivery
- Prepare and organize materials for onsite meetings, presentations, and reports, ensuring all necessary documentation is readily available
- Develop and maintain relationships with internal personnel at all levels to complete support activities
- Manage and coordinate small projects and track progress
- Leverage strong working knowledge of applicable firm and service line quality, risk and confidentiality policies and guidelines in daily business operations
- Apply and share knowledge obtained on firm technology, work processes, resources, structure and business of the firm/service line/functional group
- Use firm knowledge, tools and network of resources to execute on deliverables and solve problems that arise to meet customers’ expectations
- Maintain documents on appropriate file servers and repositories, aid in the adherence to and reinforcement of record retention policies
- Act as a backup for other executive assistants during absences or peak workloads, ensuring continuity of support for executives which may include booking travel arrangements, processing and tracking business expenses in compliance with firm policy
- Collaborate with the executive support team to facilitate smooth operations and effective communication
Skills and attributes for success:
- Highly skilled attention to detail and self-assurance of quality of work performed or reviewed
- Ability to effectively manage conflicting priorities, organize workflow, anticipate customer needs and independently leverage alternative resources to achieve optimal operational excellence
- Proactively coach and share knowledge with colleagues
- Gain knowledge and develop and demonstrate advanced working knowledge of firm structure, service lines, key personnel, software and organizational policies and procedures
- Work independently with minimal supervision
To qualify for the role, you must have
- Ability to provide in-office support five days a week
- 4+ years of relevant business experience or combined no less than 2 years relevant experience and associates or higher degree
- Proficiency in MS Word, Excel, PowerPoint, Teams and Outlook
- Proficiency in automated calendar management tools (e.g. Outlook) and various IOS and Android mobile devices
- Proficiency in MS SharePoint
What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .
- We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $46,900 to $98,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $56,300 to $111,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
- Our expectation is this is 100% in office job.
- Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
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EY On-site Technology Support Services United States, Texas, Dallas
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Audio Visual Responsibilities of an On-Site Technician:
- Microsoft Surface Hubs – Understand how to configure surface Hub settings, including display and audio settings, and network configurations. Ability to reset or reconfigure the device when necessary.
- Crestron – Diagnose and resolve network connectivity issues for Crestron devices, including wired and wireless connections. Ensure that all devices are properly connected to the network and can communicate with each other. Diagnose and fix audio issues, such as volume control, speaker output, and microphone functionality. Troubleshoot video issues, including display problems and resolution settings.
- Microsoft Teams Rooms – Diagnose and resolve connectivity issues for MTR’s and ensure that the system is properly connected to the internal network. Ability to troubleshoot issues related to the MTR’s user interface, including touch panel responsiveness and meeting controls. Ensure the interface is properly displaying meeting information and controls
- Additional technologies to support - Condeco, Barco Click Share, Pano, Polycom, Cisco, AV equipment (speakers, cameras, and monitors/kiosks)
Technical Responsibilities of an On-Site technician:
- Providing support to all customers within your coverage location(s): who may be working on-site, at a client engagement or off-site
- Troubleshooting and Problem solving: PC, MAC, application, AV, and network connectivity issues, etc.
- ServiceNow ticket management; prioritizing tickets and awareness of SLAs
- Supporting Microsoft Windows and MAC operating systems
- Working knowledge of Microsoft applications: Outlook, Teams, OneDrive, Office365
- Asset management: shipping, receiving, tracking, and managing hardware assets from acquisition through disposal process
- Printer support (installation, configuration, relocation, and troubleshooting)
- Event and Meeting Support (may occur on-site or off-site)
- Occasional travel may be required to support other EY locations, client engagement sites, or off-site events
- Provide remote hands support while guided by our network operations team (checking ports, tracing cables, rebooting hardware, upgrading devices)
- VIP/White Glove support
- Occasional after-hour support may be required
Interpersonal skills an On-site technician should have:
- Outstanding customer service skills
- Excellent communication skills
- Great team mentality
- Self-motivated, organized, detail oriented, ability to multi-task
- Desire to learn and build a career as unique as you are
Experience Requirements:
- 2+ years of on-site technical support experience, or degree in related discipline
What we offer you
The compensation ranges below are provided in order to comply with United States pay transparency laws. Other geographies will follow their local salary guidelines, which may not be a direct conversion of published US salary ranges.At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .
- We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $46,800 to $84,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $56,200 to $96,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
- Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
- Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
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Applied Materials Engineering Technician - T2 1st shift United States, Texas, Austin
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Key Responsibilities
Performs routine to moderately complex electro-mechanical technical functions and activities such as design, test, checkout, fabrication, modification, troubleshooting and assembly of electronics and electro-mechanical systems, experimental design circuitry, prototype models, specialized test equipment, tools and test fixtures.
May test and troubleshoot system level and component level problems in electrical and mechanical systems and sub-systems. May perform new system and NPI installations and field upgrades.
Works from schematics, diagrams, written and verbal descriptions, layouts or plans to perform routine testing and troubleshooting.
Compiles logbooks and test procedures documentation utilizing good writing skills.
May perform mechanical, electrical, pneumatic & vacuum and process testing on AMAT platforms to Engineering and Manufacturing documentation and specifications.
Observes all safety standards. Maintains a secure, safe, clean and healthy work environment. Attends required health and safety training and follows safety and security policies, procedures and practices. Promptly reports accidents, injuries, safety hazards, or emergencies to supervisor or Safety dept. Follows operating instructions, uses protective equipment when required, and uses equipment and materials properly. Actively strives to prevent accidents and injuries.
Becomes familiar with current manufacturing and/or engineering processes and stays informed of any changes in procedures. Assists in the correction of problems.
May perform rework as a result of testing. Generates Quality Notifications.
Functional Knowledge
- Has developed analytical skills and application of scientific methods to perform a variety of activities
Business Expertise
- Has good understanding of how the team integrates with others
Leadership
- Has no supervisory responsibilities
Problem Solving
- Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established operating procedures and/or scientific methods
Impact
- Impacts the quality of own work
Interpersonal Skills
- Uses communication skills to exchange of information
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Applied Materials Process Technician III T3 United States, California
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What We Offer
$29.00 - $39.60Santa Clara,CAKey Responsibilities
*Shift assignment will be four days per week, 6AM to 6PM or 6PM to 6AM
- Prepares wafers for experimentation to include cleaning. Loads wafers, prepares reactor for experimentation and cleans reactors. Operates reactor to perform etch process. Recommends performance of process system and troubleshooting.
- Prepare cross section samples for scanning electron microscope (SEM) and TEM, including cutting, mounting coupons, cleaning, coating and submission.
- Records process conditions and experimental observations. Evaluates wafers and coupons, including modification of the process recipes.
- Prepares graphs and tables summarizing results.
- Coordinates with process engineers on wafer evaluations. Sets up equipment for experiments.
Uses quantitative wafer evaluation and process instrumentation knowledge to draw conclusions from data. Assists in training lower level technicians.
- Develop and publish best known method (BKM) procedures including, sample prep, and special sample handling.
Knowledgeably operates laboratory process equipment and instrumentation.
Functional Knowledge
Has developed advanced specialized expertise within aanalytical/scientificarea to perform the most complex work
Problem Solving
Exercises judgment, based on previous experience, practices and precedents, to identify and solve problems that arise with little or no precedent
Interpersonal Skills
Exchanges ideas and information effectively; uses tact and diplomacy when dealing with others
Full timeAssignee / RegularThese jobs might be a good fit
Applied Materials Engineering Technician III United States, California
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Key Responsibilities
Performs moderately complex electro-mechanical technical functions and activities such as design, test, checkout, fabrication, modification, troubleshooting and assembly of electronics and electro-mechanical systems, experimental design circuitry, prototype models, specialized test equipment, tools and test fixtures.
Tests and troubleshoots system level and component level problems in electrical and mechanical systems and sub-systems. May perform new system and NPI installations and field upgrades.
Works from schematics, diagrams, written and verbal descriptions, layouts or plans to perform moderate testing and troubleshooting.
Compiles logbooks and test procedures documentation utilizing good writing skills. Assists in revising, developing and implementing department procedures.
May perform mechanical, electrical, pneumatic & vacuum and process testing on AMAT platforms to Engineering and Manufacturing documentation and specifications.
Observes all safety standards. Maintains a secure, safe, clean and healthy work environment. Attends required health and safety training and follows safety and security policies, procedures and practices. Promptly reports accidents, injuries, safety hazards, or emergencies to supervisor or Safety dept. Follows operating instructions, uses protective equipment when required, and uses equipment and materials properly. Actively strives to prevent accidents and injuries.
Becomes familiar with current manufacturing and/or engineering processes and stays informed of any changes in procedures. Assists in the correction of problems.
Performs necessary rework and assists in determining remedies for malfunctions and generates Quality Notifications.
Other Requirements:This is a physically demanding position that often requires standing for extended periods of time, walking, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting, the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, the use of hand and power tools, and driving or operating heavy machinery including forklifts.
Additionally, because this position may involve working in a clean room, the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields may be required.
Functional Knowledge
- Has developed proficiency in a range of analytical processes or procedures to carry out assigned tasks
Business Expertise
- Has a good understanding of how the team integrates with others to achieve objectives
Leadership
- May provide informal guidance and support to more junior team members
Problem Solving
- Provides solutions to problems in situations that are atypical or infrequently occurring based on existing precedents or procedures
Impact
- Impacts the quality of own work and its contribution to the team
Interpersonal Skills
- Uses communication skills to regularly exchange information
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EY EY Foundry Product Manager - New York City United States, New York, New York
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As a Product Manager, you know what it takes to design, develop and drive the adoption of great digital products and services.
Your key responsibilities
Working with strategists, designers, developers and other key stakeholders, you will be responsible for concepting, designing, and developing digital products and services that address a market opportunity.
You will create personas, conduct product research to inform concepts and new features, design products, and develop the corresponding user stories and requirements. You will manage the product backlog, work day-to-day with the engineering teams to clarify requirements and recommend alternative approaches to meeting business requirements when necessary.
You will conduct ongoing experimentation and evaluate user feedback, usage of the product and key metrics, with an eye toward continuously improving the product and user experience.You also will drive ongoing market and user research to shape the longer-term product strategy and product roadmap.
Skills and attributes for success
To qualify for the role you must have
- Bachelor’s degree in a relevant discipline
- 5+ years of solid product management experience
- Obsessive attention to detail and organizational skills
- Ability to learn quickly, and execute independently with minimal guidance
- Excellent oral, written, and visual communication and presentation skills
- Passion for creating products and experiences that resonate with users and demonstrate strong adoption
- Proven track record of success launching and iterating customer-facing digital products
- Ability to synthesize input and insights from multiple sources and prioritize accordingly
- Experience working in Agile, with generative AI, on mobile product development, and on customer-facing digital products
- Some technical knowledge from formal education or practical experience
Ideally, you will have
- Demonstrated continuous learning and exploration of emergent technologies and methods
- A relentless mindset for problem solving and originating new solutions
What we look for
- Strong experience in managing developer teams – whether they are in-house or outsourced
- The ability to stay agile, resolve business challenges efficiently, and ensure high-quality results without getting bogged down in the process
- Proactive individuals who can engage and energize their teams, peers and stakeholders
What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .
- We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $128,400 to $235,300. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $154,000 to $267,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
- Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
- Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
These jobs might be a good fit
Share
Essential Responsibilities:
- Collaborate with immediate team members to manage partnerships.
- Engage in regular communication with partners to ensure satisfaction.
- Suggest improvements to team processes and efficiencies.
- Contribute to the development of solutions for partner-related issues.
- Exercise judgment on issues of importance within the team.
Expected Qualifications:
- 1+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications
Responsibilities:
- Be an expert in the suite of merchant solutions PayPal offers, and be able to identify which solutions solve the partner’s needs
- Educate partners on the functionality, benefits, and value of PayPal products
- Identify and recommend additional products to help the partner maximize PayPal’s value
- Execute multiple projects simultaneously
- Supporting partners through the process of implementing PayPal products on their platforms by providing guidance on the integration and engaging cross-functional teams when needed
- Identify the proper internal contacts needed by building a network of cross-functional relationships
- Consistently follow-up until project is completed
- Demonstrate a strong ability to close the deal while maintaining a high-level of partner satisfaction
- Meet and exceed established productivity goals
Qualifications:
- Superb interpersonal skills and the ability to build relationships and trust quickly over various communication channels
- Top notch listening and communication skills, both verbal and written
- Highly resourceful team member with the ability to be extremely effective both independently and as part of a sales team
- A world-class communicator who can articulate complex ideas in concise and clear language
- Ability to keep multiple projects on track that involve complex solutions
- Comfortable networking to allow for seamless execution of projects with many moving parts
- Demonstrated proactive approaches to problem-solving in order to complete projects
- Must be highly organized, easily adaptable, and thrive on developmental feedback
- Highly competitive with a fire burning inside
Travel Percent:
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The US national annual pay range for this role is $81,000 to $133,100
Our Benefits:
Any general requests for consideration of your skills, please
These jobs might be a good fit
