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Capital One Vendor Manager ATM Networks - Principal Associate Hybrid United States, Virginia, Richmond
Build and maintain relationships with vendors to align and manage expectations of service delivery / reliability. Hold vendors accountable for performance via the use of scorecards and operational goals tracking...
7 years experience managing vendors or procurement required. 5 years of contact center experience. Experience communicating complex issues and influencing others internally and externally. Experience acting as a liaison between...
Bachelor's degree or equivalent practical experience. 7 years of experience using analytics or applying project management tools to address business issues. Experience in GenAI, Large Language Models (LLM’s), and Supervised...
Ensure CSPs (Customer Service Partners) fully understand their contractual obligations and how these requirements support business objectives. Drive operational excellence at BPOs for programs such as Technical Support and Retention,...
DESCRIPTIONKey job responsibilities Lead strategic development and execution of new capabilities at 30 existing sites per year to drive incremental savings Lead international development Own qualifying and pitching vendors to...
DESCRIPTIONDo you have a passion for data? Are you matriculating in a Master’s or PhD program? Amazon is looking for driven data science students with strong modeling skills who are...
Serve as a key member of the Network Development team, driving overall Network Infrastructure strategy. Work closely with service owners to understand product roadmaps and devise programs to meet capacity...
Build and maintain relationships with vendors to align and manage expectations of service delivery / reliability. Hold vendors accountable for performance via the use of scorecards and operational goals tracking...
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