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Bank Of America Business Support Manager II - Workforce Management Lead United States, North Carolina, Charlotte
Drive management and execution of all capacity related activities for GAOO on a monthly and quarterly basis. Partner with Global Operations model team to develop and maintain models to forecast...
Leads production support triage efforts, manages bridge line troubleshooting, engages in technical research, and escalates issues to leadership as needed. Ensures all impacts are accurately recorded and documented in the...
Bachelor's degree in a technical field, or equivalent practical experience. 5 years of experience in program management. Experience in test development (e.g., design validation, hardware/manufacture/product/performance/quality testing). Experience in New Product...
Collaborate with Developers to build a world-class infrastructure that can meet our customer’s security and uptime requirements. Drive the development of our developer and CI/CD processes to improve our developer...
Bachelor’s degree or equivalent practical experience. 5 years of experience in system design or one or more programming language (e.g., Java, C++, Python, etc.). 5 years of experience in technical...
Bachelor's degree in a technical field, or equivalent practical experience. 1 year of experience in program management. Experience with large-scale infrastructure projects (e.g., across software, hardware, data center, or networking)....
Bachelor's degree in a relevant field, or equivalent practical experience. 8 years of experience in program management. 8 years of experience in product, engineering, operations, or technical consulting roles. Experience...
Drive management and execution of all capacity related activities for GAOO on a monthly and quarterly basis. Partner with Global Operations model team to develop and maintain models to forecast...
Are you looking for an exciting and rewarding career in the tech industry? Do you have a passion for problem-solving and providing exceptional customer service? If so, you should explore a career in technical support with Expoint, the leading job searching platform made solely for the tech industry.
Technical support specialists play an integral role in keeping our customers happy. As a technical support specialist, you'll become the problem solver of their issues, troubleshooting customer inquiries, providing customer service and technical support, and helping to maintain customer satisfaction.
At Expoint, we seek tech-savvy, customer-oriented candidates who have a passion for problem solving. Successful applicants must have an in-depth knowledge of technology, software, hardware, and customer service best practices. You'll need excellent critical thinking skills, be willing to learn new technologies, and thrive in a fast-paced environment while providing outstanding client service.
In addition to having a strong technical background, strong customer service skills are a must. You'll be expected to act as a brand representative, and must bring outstanding customer service and communication skills to the role. You'll need to be able to constructively handle customer questions and complaints, listen to customer feedback, and devise creative solutions for customer issues.
By joining our Expoint technical support team, you'll have the opportunity to join an innovative and growing industry. This role is perfect for someone who is looking for a dynamic role where they can apply their technical knowledge in a customer service setting.
If you believe you have the skills, qualities, and experience for this role, we invite you to explore the Expoint platform and search for the ideal technical support opening. Apply now and be part of the cutting-edge world of tech support!