From troubleshooting hardware and software to providing customer service, working in technical support can be a rewarding job. If you're looking to work in the tech industry, check out jobs on Expoint--the job-search platform made specifically for the tech industry. Sign up today to find your new technical support job!
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1,230 jobs found
03.06.2023
HP
HP Technical Support United States, Washington, Seattle
Maintain high level Customer satisfaction by clarifying Customer needs and ensuring that they are met. Handle Customer-relation problems promptly and appropriately, escalate issues according to established procedures. Provide software service,...
Work with clients, account managers, and technical staff to resolve application problems. Develop workarounds and recommend custom solutions for client needs. Take ownership of technical issues, and work with our...
Become the focal technical support contact and handle high priority issues for a limited number of Advanced Services customers, on specific Juniper Networks products(s) (M-Series, T-Series, MX-Series, EX-Series of Ethernet...
Responsible for delivery of best-in-class customer experience. Drive the JTAC team to meet all operational metrics and productivity. Manage customer escalations to maintain control and ensure Juniper brand protection. Provide...
Maintain high level Customer satisfaction by clarifying Customer needs and ensuring that they are met. Handle Customer-relation problems promptly and appropriately, escalate issues according to established procedures. Provide software service,...
Become the dedicated focal technical support contact and handle high priority incidents for a limited number of Advanced Services customers, on specific Juniper Networks Switching and Routing products (MX-Series, PTX-Series,...
Provide telephone and email support to FortiSIEM customers (with an emphasis on troubleshooting). Collect and analyze customer configuration, deployment information, network topology, and network traffic. Reproduce customer environments on in-house...
Maintain high level Customer satisfaction by clarifying Customer needs and ensuring that they are met. Handle Customer-relation problems promptly and appropriately, escalate issues according to established procedures. Provide software service,...
Are you looking for an exciting and rewarding career in the tech industry? Do you have a passion for problem-solving and providing exceptional customer service? If so, you should explore a career in technical support with Expoint, the leading job searching platform made solely for the tech industry.
Technical support specialists play an integral role in keeping our customers happy. As a technical support specialist, you'll become the problem solver of their issues, troubleshooting customer inquiries, providing customer service and technical support, and helping to maintain customer satisfaction.
At Expoint, we seek tech-savvy, customer-oriented candidates who have a passion for problem solving. Successful applicants must have an in-depth knowledge of technology, software, hardware, and customer service best practices. You'll need excellent critical thinking skills, be willing to learn new technologies, and thrive in a fast-paced environment while providing outstanding client service.
In addition to having a strong technical background, strong customer service skills are a must. You'll be expected to act as a brand representative, and must bring outstanding customer service and communication skills to the role. You'll need to be able to constructively handle customer questions and complaints, listen to customer feedback, and devise creative solutions for customer issues.
By joining our Expoint technical support team, you'll have the opportunity to join an innovative and growing industry. This role is perfect for someone who is looking for a dynamic role where they can apply their technical knowledge in a customer service setting.
If you believe you have the skills, qualities, and experience for this role, we invite you to explore the Expoint platform and search for the ideal technical support opening. Apply now and be part of the cutting-edge world of tech support!