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1,296 jobs found
25.11.2023
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Zoll Technical Support Representative United States, Massachusetts
Provide support for technical and clinical Inquiries related to ZOLL products via telephone, E-Mail and/or Fax on a daily basis. Follow up to inquiries, and ensures satisfactory customer resolution. Follow...
The Technical Support Engineer is responsible for researching and determining root cause(s) for issues and providing technical support. Receives, registers, and provides technical service to the requests or problems coming...
High School Diploma, GED, or equivalent certification. At least 1 year of experience in remote administration and end user support. At least 1 year of experience with ticketing and traffic...
Comprehensive medical, dental, and vision coverage. Flexible Spending Account - healthcare and dependent care. Health Savings Account - high deductible medical plan. Retirement 401(k) with employer match. Paid time off...
Respond to user technical support requests. Diagnose and provide solutions to technical issues. Research issues while maintaining communication with end-users. Advance issues to Tier II and Tier III support, as...
Respond to customer calls and support cases to follow up on or escalate issues. Demonstrate an urgent interest in satisfying their concerns and ensure proper ownership of issues and escalations....
Provide support for technical and clinical Inquiries related to ZOLL products via telephone, E-Mail and/or Fax on a daily basis. Follow up to inquiries, and ensures satisfactory customer resolution. Follow...
Are you looking for an exciting and rewarding career in the tech industry? Do you have a passion for problem-solving and providing exceptional customer service? If so, you should explore a career in technical support with Expoint, the leading job searching platform made solely for the tech industry.
Technical support specialists play an integral role in keeping our customers happy. As a technical support specialist, you'll become the problem solver of their issues, troubleshooting customer inquiries, providing customer service and technical support, and helping to maintain customer satisfaction.
At Expoint, we seek tech-savvy, customer-oriented candidates who have a passion for problem solving. Successful applicants must have an in-depth knowledge of technology, software, hardware, and customer service best practices. You'll need excellent critical thinking skills, be willing to learn new technologies, and thrive in a fast-paced environment while providing outstanding client service.
In addition to having a strong technical background, strong customer service skills are a must. You'll be expected to act as a brand representative, and must bring outstanding customer service and communication skills to the role. You'll need to be able to constructively handle customer questions and complaints, listen to customer feedback, and devise creative solutions for customer issues.
By joining our Expoint technical support team, you'll have the opportunity to join an innovative and growing industry. This role is perfect for someone who is looking for a dynamic role where they can apply their technical knowledge in a customer service setting.
If you believe you have the skills, qualities, and experience for this role, we invite you to explore the Expoint platform and search for the ideal technical support opening. Apply now and be part of the cutting-edge world of tech support!