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947 jobs found
06.04.2024
NIC
NICE Technical Support Engineer United States, Utah, Sandy
Work tickets via web-based ticketing system, email, voice or chat. When working tickets:Validate for correct prioritization and monitor communication to users of progressFix end-user issues that can be resolved on...
4+ years in system development, network operations, software support, IT, consulting or technical troubleshooting experienceo OR Bachelor's Degree in Information Technology (IT), Computer Science, Business Administration, Electrical Engineering, or Business...
3+ years technical support, technical consulting experience, or information technology experienceOR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 1+ year(s) technical support, technical consulting experience,...
Serve as our Nordics software expert for Connected products & Software in commercial buildings. Address complex technical issues from our system integrator partner network. Identify root causes of problems and...
Support and troubleshooting on the wireless and switching range of Fortinet products. Collection, analysis and change recommendations of configuration information. Collection and analysis of customer network information. Collection and initial...
3+ years of experience in a Technical Support Engineering role or a similar role. 2+ years of hands-on experience with SQL and database queries. Experience in supporting applications built on...
Work tickets via web-based ticketing system, email, voice or chat. When working tickets:Validate for correct prioritization and monitor communication to users of progressFix end-user issues that can be resolved on...
Are you looking for an exciting and rewarding career in the tech industry? Do you have a passion for problem-solving and providing exceptional customer service? If so, you should explore a career in technical support with Expoint, the leading job searching platform made solely for the tech industry.
Technical support specialists play an integral role in keeping our customers happy. As a technical support specialist, you'll become the problem solver of their issues, troubleshooting customer inquiries, providing customer service and technical support, and helping to maintain customer satisfaction.
At Expoint, we seek tech-savvy, customer-oriented candidates who have a passion for problem solving. Successful applicants must have an in-depth knowledge of technology, software, hardware, and customer service best practices. You'll need excellent critical thinking skills, be willing to learn new technologies, and thrive in a fast-paced environment while providing outstanding client service.
In addition to having a strong technical background, strong customer service skills are a must. You'll be expected to act as a brand representative, and must bring outstanding customer service and communication skills to the role. You'll need to be able to constructively handle customer questions and complaints, listen to customer feedback, and devise creative solutions for customer issues.
By joining our Expoint technical support team, you'll have the opportunity to join an innovative and growing industry. This role is perfect for someone who is looking for a dynamic role where they can apply their technical knowledge in a customer service setting.
If you believe you have the skills, qualities, and experience for this role, we invite you to explore the Expoint platform and search for the ideal technical support opening. Apply now and be part of the cutting-edge world of tech support!