דרושים תמיכה טכנית

Responsible for providing IT technical support and assistance. Interacts with internal customers by phone/mail/teams or in-person to resolve their IT issues related to software and hardware to help them get...

Utilize Outbrain's various platforms/tools to ensure successful technical implementation of client requirements. Facilitate the integration and troubleshooting process by providing technical assistance to both Account Managers and clients. Diligently troubleshoot...

Investigate & Resolve technical issues escalated from Tier 1 agents. Investigate and identify patterns that are causing issues in the system by analyzing data sets, reading system logs, using dashboards,...

Communicate with customers via email, live chat, and screen shares. Act as a trusted advisor to our customers, promoting product knowledge and self-sufficiency. Develop in-depth knowledge of our products and...

Provide technical point of contact for our project/product managers, business owners and performance team with any technical issues that may rise. Establish the correct processes and work methodologies required for...

This is us15+ years since starting the company, we continue to foster a diverse and collaborative work environment where everyone gets a say. Our team is currently 700+ people, and...

Lead the Technical Support team, providing mentorship and professional guidance. Collaborate with cross-functional teams such as Business, Data, Product, and R&D to monitor and resolve issues. Provide hands-on support and...