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Cybereason Senior Technical Support Engineer United States, Oregon
Manage and complete tickets from customers and other departments related to Flywire’s platforms, ensuring the highest quality standards are met while adhering to the SLA requirements. Able to communicate clearly,...
Gather and document complex business requirements translating business needs into technical concepts. Become a subject matter expert to support all business segments in defining data products. Design and implement robust,...
Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product. Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory...
Scope: The project & program responsibilities are focused on the delivery of a product or computer-based system from design to release for customers. Develop and manage program plans, including timelines,...
The Technical Lead role is a vital member of any technical team. As the Technical Lead, you will be responsible for driving successful product development, leading technical projects, and providing technical support and guidance to team members. You must have a deep knowledge of the technologies used by your organization, as well as excellent problem-solving skills.
The Technical Lead is responsible for keeping the team on track, balancing the tasks and resources needed to create and maintain successful software products. You will guide the team in developing ideas and explore new technical solutions to achieve organizational goals. As the Technical Lead, you will collaborate with colleagues on various projects and serve as the bridge between the technical and business areas of the organization.
The Technical Lead also provides hot patching and troubleshooting for any production-level code or hardware errors. You should also be able to communicate technical concepts to non-technical stakeholders, mentor team members, and identify areas of improvement for the technical team.
At Expoint, our Technical Lead role is a unique opportunity to be part of a movement that is transforming the way technical teams interact and deliver solutions for the tech industry. You will be surrounded by incredibly talented and passionate technical professionals who are helping to build, maintain, and secure the networks and systems of the future. If you have the technical expertise and a passion for problem-solving, then this could be the perfect role for you.