Technical Account Manager jobs

Are you passionate about the tech industry and working to build strong relationships with both clients and internal team members? A career as a Technical Account Manager could be the perfect fit for you! Expoint, the job searching platform made solely for the tech industry, is seeking experienced technical account managers to join our growing team. As a Technical Account Manager, you will be responsible for the unique needs of each of our customers. This includes analyzing customer feedback, working closely with the engineering team to create tailored solutions for different customers’ needs, ensuring customer expectations are met, and maintaining high levels of customer satisfaction. You will also manage customer inquiries, assessing customer data, and addressing client complaints and suggestions. In addition to customer service, you will also carry out daily account management tasks, such as analyzing customer data and making sure all customers are taken care of properly. You will also be tasked with creating strategic plans for the tech industry, working closely with the sales team to generate new leads, and maintaining effective communication with the internal team to ensure smooth and timely project completions. We are looking for a Technical Account Manager who is highly organized and driven, excels in customer service, is excellent in problem-solving, and is able to stay organized in a fast-paced environment. If this sounds like you, submit your resume and cover letter today to join Expoint’s team!