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12,806 jobs found
24.04.2025
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Informatica Consulting Portfolio Representative - United States, New Hampshire
Expand sales within our accounts while building relationships with main decision makers. Develop a strategic and comprehensive business plan for each account, including identifying core customer requirements and mapping the...
Assist the management team with project coordination, preparation of reports and documents. Organize appointments, meetings and workshops. Support our organization as the interface between business and facility management. Work closely...
Lead, mentor, and motivate a team of TAMs. Provide the team with technical and strategic guidance to ensure delivery of exceptional service to customers in your region. Collaborate with Operations,...
Responsible for technical customer support experience within the Wiz product. Own, troubleshoot, and solve customer technical issues using collaboration, troubleshooting best practices, and transparency within and across teams. Identify cases...
Responsible for technical customer support experience within the Wiz product. Own, troubleshoot, and solve customer technical issues using collaboration, troubleshooting best practices, and transparency within and across teams. Identify cases...
Highly seasoned expert professional role requiring substantial knowledge / expertise in a complex field and knowledge of broader related areas. Integrates knowledge of the enterprise sub-function’s or business line’s overarching...
Use data to identify strategic opportunities and drive sales growth. Provide day-to-day technical support for internal and external systems, including connectivity issues, to proactively mitigate partner impact. Develop a deep...
Expand sales within our accounts while building relationships with main decision makers. Develop a strategic and comprehensive business plan for each account, including identifying core customer requirements and mapping the...
Welcome to Expoint, the job platform for professionals and employers in the tech industry!
We’re excited to introduce you to the role of a Technical Support Representative. Technical Support Representatives (TSRs) are key players in the successful operation of any organization’s technology systems. They provide vital service and support to companies by troubleshooting and resolving technical issues, answering customer questions, and configuring and maintaining systems and services.
The ideal candidate should have a combination of technical knowledge, customer service skills, and problem-solving proficiency. They should have the ability to identify technical issues quickly and provide solutions both verbally and in writing. They should also ideally have experience and familiarity with common customer service processes and methods.
The Technical Support Representative’s typical duties may include responding to incoming calls from customers and troubleshooting technical issues, researching complex solutions and accurately recording solutions in the database, troubleshooting system and software issues via remote control, and providing training and advice to customers.
TSRs often work in a customer service environment, so they should be customer-service oriented, have a friendly demeanor, and great communication skills. They should also be familiar with the company’s products and services and customer service processes.
At Expoint, we highly recommend Technical Support Representatives as one of the most important roles in any successful tech organization. If you’re an experienced TSR, we’d love to hear from you. Join Expoint to find your dream job today!