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Flywire Business Development Representative United States, Illinois, Chicago
Perform accurate and timely data entry and validation to support regional sales strategy. Receive and make telephone calls and create email correspondence, directing appropriately to properties assigned to corporate brands...
Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum. Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define...
: You’ll develop the mindset and skills to navigate whatever comes next. : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. : We’ll...
Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions. Identify and mitigate risks, proactively addressing potential roadblocks and implementing...
BSME/BSEE or equivalent with 5+ years of electronic design and/or failure analysis experience. 5+ years of experience with analog electronics, board design, circuit analysis, pcb layout, hardware debugging. Fundamental understanding...
Serve as primary escalation point of contact for operational and serviceinquiries/escalationsfrom FAs, CAs, branches, the back office, clients, and other Support Center Operational associates. Have responsibility for all day-to-day brokerage...
Lead and oversee post-transaction processes for complex corporate credit facilities, ensuring data accuracy, timeliness, and compliance with internal standards. Review and validate legal and credit approval documentation, ensuring alignment with...
Perform accurate and timely data entry and validation to support regional sales strategy. Receive and make telephone calls and create email correspondence, directing appropriately to properties assigned to corporate brands...
Welcome to Expoint, the job platform for professionals and employers in the tech industry!
We’re excited to introduce you to the role of a Technical Support Representative. Technical Support Representatives (TSRs) are key players in the successful operation of any organization’s technology systems. They provide vital service and support to companies by troubleshooting and resolving technical issues, answering customer questions, and configuring and maintaining systems and services.
The ideal candidate should have a combination of technical knowledge, customer service skills, and problem-solving proficiency. They should have the ability to identify technical issues quickly and provide solutions both verbally and in writing. They should also ideally have experience and familiarity with common customer service processes and methods.
The Technical Support Representative’s typical duties may include responding to incoming calls from customers and troubleshooting technical issues, researching complex solutions and accurately recording solutions in the database, troubleshooting system and software issues via remote control, and providing training and advice to customers.
TSRs often work in a customer service environment, so they should be customer-service oriented, have a friendly demeanor, and great communication skills. They should also be familiar with the company’s products and services and customer service processes.
At Expoint, we highly recommend Technical Support Representatives as one of the most important roles in any successful tech organization. If you’re an experienced TSR, we’d love to hear from you. Join Expoint to find your dream job today!