Tech Support jobs

Technology – Systems Implementation and Engineering – Technology Analysis – Retail Fuel – SAP Finance – Senior Manager Consultant

In this role, you will interact with business stakeholders to evaluate business models, processes, and operations. You will gather, understand, and analyze business requirements, translating them into technical specifications. Additionally, you will analyze newly implemented technology solutions to ensure they meet business requirements and collaborate with technical teams to design and deliver system architecture solutions.

Your key responsibilities

As a Senior Manager Consultant in Technology Analysis, you will play a pivotal role in managing and delivering complex technical initiatives. You will face challenges that require innovative problem-solving and analytical skills, providing you with opportunities to grow and learn in a dynamic environment.

• Own workstream delivery and assist in managing processes and solutions.
• Track deliverable completion and project status, ensuring alignment with performance objectives.
• Own client relationships and lead multiple workstreams across regions
• Shape strategic direction for SAP IS-Oil implementations and digital transformation initiatives
• Add responsibility for budget oversight and resource planning .
• Actively participate in client working sessions, leading workstreams from planning through execution and closure.

• Hands on Experience in the area of SDM (Secondary Distribution Management), PAT (Process Automation Toolset), RFNO (Retail Fuel Network Operation), Data Collation, including the Rack Ticket feature using Process Ticket

• Engage with key business users to gather and define detailed functional requirements.
• Support the functional design and solutioning efforts for IS-Oil SDM and RFNO modules.
• Collaborate with the technical team to ensure alignment between functional requirements and technical implementation.
• Assist in gathering functional requirements and support UAT activities.
• Lead in driving User Acceptance Testing (UAT), ensuring business validation and readiness. Provide leadership during rollout and support the business during go-live.

Skills and attributes for success

To thrive in this role, you will need a blend of technical and interpersonal skills. Your ability to build relationships and communicate effectively will be crucial in delivering exceptional client service.

• Bachelor’s degree required (4-year degree).
• System configuration experience
• Proficiency in system development lifecycle
• Knowledge of technology business architecture frameworks

• A willingness to travel to meet client needs; travel is estimated at 80%

• 12+ years of experience with SAP IS-Oil.
• Deep functional expertise in Secondary Distribution Management (SDM) and Retail Fuel Network Operations (RFNO).
• At least two end-to-end implementations involving SDM and RFNO as a Functional Lead or Solution Architect.
• Strong experience gathering business requirements and converting them into functional specs. Ability to bridge the gap between functional and technical teams.
• Excellent communication and stakeholder management skills.
• Proven track record as Solution Architect or Program Lead for multiple end-to-end implementations.
• End-to-end implementation: Exposure to at least one full cycle implementation

Ideally, you’ll also have

• Experience in managing client relationships and expectations.
• A strong background in technology analysis and implementation.
• Familiarity with digital transformation initiatives.

• Prior consulting industry experience
• SAP Certification/s
• Experience with at least three full cycle implementations of your core module
• Additional qualifications that enhance your ability to succeed in this role
• Experience in leading cross-functional teams
• Experience in managing large-scale transformation programs
• A proactive approach to problem-solving and decision-making
• Strong commercial acumen and proposal development skills.

Together, all in, to build a better working world.

Your key responsibilities

• Performing and reviewing daily accounting transactions of clients
• Performing month end / quarter end / year end closing activities
• Maintaining reconciliations with related and third parties
• Preparing tax returns and other compliance requirements
• Preparing payrolls for clients’ employees
• Coordination and communication with shared service centers and clients’ tax teams resident abroad
• Coordination and communication with clients’ tax offices
• Following legislative changes and implementing when applicable
• Coordination with other sub-service lines of EY Tax team
• Supervising the engagement team

Skills and attributes for success

• University degree, preferably in Accounting and Finance or Business Administration
• Knowledge of Uniform Chart of Account; experienced in general accounting for 2 -7 years
• Excellent Excel, PowerPoint and Word skills and experienced in reporting
• Fluency in both written and spoken English
• Knowledge of MS NAV, SAP and Oracle accounting systems is an asset
• Knowledge e-applications such as e-invoice, e-ledger etc.
• Proven originator and team player
• Ability to work with flexible working hours
• SMMM qualification is an asset

What we offer you

Building a better working world

ASU - FAAS - Financial&AccountingAdv :

1) Ensuring their accounts comply with the requisite audit standards

2) Providing a robust and clear perspective to audit committees and

3) Providing critical information for stakeholders.

Our Service Offerings include External Audit, Financial Accounting Advisory Services (FAAS) , IFRS & US GAAP conversion , IPO and other public offering, Corporate Treasury - IFRS 9 accounting & implementation support etc.

Technical Excellence

Experience in developing custom applications in Python/ .Net / Java

Certification in python / Java / .NET

5-7 years of experience in python/.NET/Java programming

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

The opportunity : Consultant - Risk Consulting - Internal Audit Insurance - Mumbai/Delhi/Pune

FS :

Amid comprehensive regulatory change, today’s financial services institutions are focusing on digital transformation, convergence and disruption from an array of non traditional competitors — all while meeting greater demands for trust and transparency.

We recruit, train and foster a diverse set of people who give their minds to building the future of financial services. Together, we explore new perspectives with innovative and innovative thinking to deliver exceptional client service and ensure that what we do today, counts for tomorrow.

CNS - Risk - Process & Controls :

Financial Services Risk - helps clients in the financial sector to identify, manage and monitor the risks in their business. It is done through a transformative and agile approach including process and procedures, risk, data modeling and analytics, reporting to stakeholders and third parties, business requirements (for software selection and IT implementation), analysis of assets and liabilities, and capital and liquidity management.

Your key responsibilities

The current role requires executing internal audit and other risk consulting engagements for asset managers or reviewing investment processes for insurance companies. As part of the role, the candidate is expected to:

• Perform end-to-end internal audits from planning to reporting including process understanding, walkthroughs, preparation of risk and control matrix / audit work program, control testing to assess their design and operating effectiveness, preparation of audit report and agreeing issues/ actions with management.

• Have an in-depth understanding of the asset management industry risks/ issues / trends and endto-end investment process (front, mid and back office processes) for all asset classes including fixed income, equities, derivatives, real estate, private equity/ hedge funds and alternatives.

• Have thorough knowledge and understanding of Internal Audit and SOX/ ICFR methodology and IIA requirements.

• Deliver / manage engagements to time, cost and high quality.

• Identify key areas of improvement in the client's business processes and add value by preparing insightful recommendations.

• Contribute to business development activities such as preparing proposals, lead identification

• Always comply with the firm’s quality and risk management policies

Skills and attributes

• Excellent oral and written communication skills

• Ability to work independently with minimum supervision

• Ability to quickly learn and handle new areas / solutions by leveraging internal and external knowledge sources

• Proactively anticipate engagement related risks and escalate issues as appropriate

• Strong relationship management skills to actively establish stakeholder / client (process owner/functional heads) and internal relationships

• Team player looking for opportunities to contribute to wider team goals

• Proficient in MS Office (Excel, Word, PowerPoint) skills, data analytics

• As part of a high-performing team, the individual should be self-motivated and willing to stretch to meet client and practice requirements

• Ability to work on multiple engagements/ clients concurrently

• Willingness to work across time zones and flexible to travel in future if needed

To qualify for the role you must have

· A CA or master's degree in Science or master's degree in arts or master's in business, accounting, finance, or a related discipline

3 to 5 years of experience

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach.

What we offer

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join our Enterprise Support Services team and you’ll be an integral part of our business enablement function that keeps our organization running strong. You’ll use your interpersonal and communication skills (verbal and written) to interface with employees at all levels. As an Executive Support Coordinator Manager, Supervising Associate, you’ll work across teams to provide the supervision, knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY growth and profitability.

You’ll implement administrative strategic plans as well as maintain performance measurements for a customer base of 650-1,500 people. You’ll also monitor financial and operational performance in accordance with established administrative services parameters. We’ll look to you to effectively lead and develop individuals and teams by using people management processes and tools that involve staffing, training, supervising, coaching and performance management to achieve optimal performance. You’ll be part of a high-performing, diverse and inclusive team sharing best practices.

Your key responsibilities

• Manages, counsels and negotiates assignments for approximately 20-30 Executive Support Coordinators based on client need and resources
• Solicits ongoing feedback from customers to evaluate and coach executive assistants on their performance
• Sets up full project plans including; objectives, milestones, priorities, team, calendar and nature of deliverables
• Demonstrates proactive business development by initiating discussions with existing internal customers on possible additional work and satisfaction with current support
• Coordinates and assists with budget planning and is responsible for operating within approved budget
• Meets or exceeds the needs of our internal customers by partnering with other groups within the matrix organization, cultivating those relationships, aligning people and processes, and identifying workplace efficiencies to add value
• Creates a teaming and knowledge transfer culture
• Participates on national projects
• Collaborates across virtual teams to promote seamless service to customers

Skills and attributes for success

• Ability to work with all levels within the firm and build solid relationships with internal groups
• Exercises influence at many levels of the organization
• Proactively identify and address project risks and opportunities
• Can pinpoint alternative solutions when necessary
• Excellent communications skills, attention to detail and strong organizational skills
• Project management experience
• Ability to instill confidence and provide leadership in managing people

To qualify for the role, you must have

• Bachelor's degree in a related discipline, or equivalent work experience
• 6-8 plus years of experience
• 2 plus years of experience managing people
• Proficiency in MS Word, Excel, PowerPoint, Teams and Outlook
• Ability to work in the New York EY office
• Flexibility with hours to meet business needs
  

Ideally, you’ll also have

• Strong MS Office (e.g., Outlook, Excel, Word)
• Proficiency in MS SharePoint