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Yotpo Manager Customer Success – Enterprise United States, New York, New York
Lead and grow a team of Enterprise Customer Success Managers, overseeing hiring, onboarding, development, and overall success of the team. Hire and coach high-performing Customer Success Managers (CSMs) in alignment...
A knowledge and passion for emerging technologies (API's, Big Data, Native UI's) to incorporate into building great products. Use SQL to build a data-back strategy, identify insights, and troubleshoot issues....
Ensure all quality insights are captured in a single source of truth, appropriately assessed and prioritized as well as socialized with key stakeholders. Inform new quality metrics that help us...
Manage a portfolio of clients with key focus on retention, growth and risk management. Analyze the company’s total business spend to identify additional opportunities to leverage the Commercial or Small...
Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs...
Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs...
Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers. Perform deep analysis on...
Lead and grow a team of Enterprise Customer Success Managers, overseeing hiring, onboarding, development, and overall success of the team. Hire and coach high-performing Customer Success Managers (CSMs) in alignment...
The role of a Team Manager at Expoint is an exciting and dynamic position that offers a challenging, yet rewarding career path in the ever-evolving tech industry.
As the Team Manager, you will be expected to foster and nurture an environment that promotes communication and collaboration within a team, as well as process efficiency. You will provide guidance and direction to team members to ensure that all tasks are completed in an organized, efficient manner. In addition to providing project leadership, you will serve as a mentor, coach, and role model to your team, helping them identify and reach their professional goals.
You will oversee day-to-day operations, manage individual and team performance, and develop processes to measure success, while also staying abreast of industry best practices and trends. As a Team Manager, you will be responsible for resolving difficulties, helping your team navigate changes, and mitigating risks.
At Expoint, you will have the chance to apply your expertise in the tech industry to help drive innovation and propel the business to success. To be successful in this role, you must possess strong leadership and problem-solving skills and be highly organized. You must also have excellent interpersonal and communication skills, be self-driven and highly motivated, and have a growth mindset.
We invite you to join us at Expoint and become an integral part of an innovative and driven team. We provide a dynamic work environment with opportunities to learn and excel, and are eager to meet like-minded individuals who want to make a difference.