Specialist Customer Success Partner - Sap Academy Customer Success - jobs
ORCA Security Product Marketing Specialist United States
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- High-growth: Over the past six years, we’ve consistently achieved milestones that take other companies a decade or more. During this time, we’ve significantly grown our employee base, expanded our customer reach, and rapidly advanced our product capabilities.
- Disruptive innovation: Our founders saw that traditional security didn’t work for the cloud so they set out to carve a new path. We’re relentless pioneers who invented agentless technology and continue to be the most comprehensive and innovative cloud security company.
- Well-capitalized: With a valuation of $1.8 billion, Orca is a cybersecurity unicorn dominating the cloud security space. We’re backed by an impressive team of investors such as Capital G, ICONIQ, GGV, and SVCI, a syndicate of CISOs who invest their own money after conducting their due diligence.
- Respectful and transparent culture: Our executives pride themselves on being accessible to everyone and believe in sharing knowledge with the employees. Each employee has a place in shaping the future of our industry.
Does the idea of translating product capabilities into business benefits and compelling stories get you up in the morning? Reporting to our Director, Field CISO and Product Marketing, you will deliver highly visible content, both internally and externally, for our Orca Cloud Security Platform. As a Product Marketing Specialsit, you will collaborate cross-functionally, creating go-to-market strategies that demonstrate Orca’s differentiated leadership in cloud security. You’ll help lead launches, write great blogs, and participate in webinars. you will be the champion of Orca’s latest and greatest product developments which positively influence and disrupt the cloud security industry. Pretty exciting, right?
What You’ll Do:
- Collaborate with product management and engineering teams to translate key features and capabilities into messages that drive awareness and adoption
- Work with our Orca Research Pod to message and drive awareness for their discoveries and research
- Develop content to educate DevOps, Security Ops, and CISOs about our solutions, as well as excite, motivate and inspire them to become customers
- Craft and develop materials to educate prospects and users; including web pages, blog posts, videos, case studies, press releases, and sales presentations
- Conduct market research to identify customer needs, market trends, and competitive intelligence
- Product Marketing: 2+ years of experience in content or product marketing roles
- Ability to work independently and as part of a team in a fast-paced environment
- Proven excellence in written and verbal communication skills and an ability to translate technical information into compelling content
- Fast learner, able to quickly develop a deep understanding of our cloud security platform and target markets
- Self-starter, detail and task-oriented; able to successfully manage multiple priorities with guidance from leadership
- Successful track record of working remotely with global technical teams
- Knowledge of B2B SaaS and the cybersecurity industry is preferred
- Bachelor’s degree in business, marketing, journalism, or related field
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Flywire Demand Generation Marketing Specialist United States, Massachusetts, Boston
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Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.
What more do we need to truly be unstoppable? Perhaps, that is you!
Who we are:
Today we support more than 4,800 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.
With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.
The Opportunity
At Flywire, we’re looking for a to drive the creation and execution of high-impact marketing programs that accelerate demand, enhance engagement, and optimize lead acquisition for our growing Travel vertical. This leadership role will be key in shaping the strategy and execution of our demand generation efforts, with a focus on delivering measurable pipeline growth.
Key Responsibilities:
- Execute on Demand Gen Campaigns: Manage the execution of demand generation programs across events, digital channels, and marketing partners, ensuring alignment with our overall marketing strategy.
- Lead Nurturing & Pipeline Management: Partner with the Business Development team on seamless lead handoff processes and provide enablement and best practices for lead management.
- Event Management: Serve as the primary marketing contact for various event-related initiatives, managing timelines, deliverables, and vendor communications. Collaborate cross-functionally to ensure seamless execution and partner with Sales to drive pipeline, track performance, and optimize event ROI
- Cross-Functional Collaboration: Work closely with Sales, Client Success, and Product teams to identify target segments, tailor messaging, and execute campaigns that engage and convert these audiences. Track and analyze key metrics to ensure continuous optimization of campaigns.
- Campaign Messaging & Content Creation: Create compelling, results-driven campaign content, including email, landing pages, webinars, blog posts, paid social ads, and more. Align messaging with the company’s go-to-market strategy to drive awareness and conversions.
- Demand Generation Calendar & Campaign Management: Oversee the planning, setup, execution, and tracking of demand generation campaigns, managing the demand gen calendar to ensure timely delivery and alignment across all marketing initiatives.
- Performance Optimization: Continuously analyze and improve campaign performance across various channels. Develop and implement strategies to maximize ROI and ensure KPIs are met or exceeded.
What we are looking for
- 3-5 years of experience in Demand Generation on a Marketing team, preferably with a B2B focus.
- Track record of generating or accelerating pipeline via events, paid campaigns, email nurture, or ABM.
- Strong project management skills with the ability to manage multiple priorities, deadlines, and stakeholders simultaneously.
- Highly organized, detail-oriented, and proactive- able to take initiative and drive projects forward independently.
- Proven ability to execute effectively and collaborate with teams cross-functionally, especially Sales.
- Experience with marketing automation tools (e.g., Marketo, HubSpot) and CRM systems (e.g., Salesforce).
- Analytical mindset with a focus on optimizing campaigns for maximum ROI.
- Excellent communication skills, with the ability to craft compelling messaging and content across different platforms.
What We Offer:
- Competitive compensation, including Restricted Stock Units
- Employee Stock Purchase Plan (ESPP)
- Flying Start - Our immersive Global Induction Program
- Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
- Dynamic & Global Team (we have been collaborating virtually for years!)
- Wellbeing Programs (Mental Health, Wellness) with Global FlyMates
- Be a meaningful part in our success - every FlyMate makes an impact
- Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
- Great Talent & Development Programs
Submit today and get started!
We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.
Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.
Flywire is an equal opportunity employer.
#LI-remote
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Flywire Administrative Business Partner United States, Massachusetts, Boston
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Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.
What more do we need to truly be unstoppable? Perhaps, that is you!
Who we are:
Today we support more than 4,800 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.
With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.
The Opportunity:
We, at Flywire, are seeking an Administrative Business Partner who will work with multiple executives! In this role you will work with your executives to optimize their performance and maximize efficiency through calculated and purposeful planning. You will also be an ambassador for our culture both internally and externally, interacting with FlyMates and partners across the organization. The ideal candidate will have strong business acumen, impeccable project management skills, and keen attention to detail.
- Managing the day-to-day Executive calendars with the ability to schedule and prioritize meetings, resolve conflicts, and stay several steps ahead to maintain efficiency
- Handle all travel arrangements (international and domestic) and make revisions as needed. Coordinate visas and other necessary travel documents
- Act as the primary point of contact between your Executives and internal/external parties that are globally dispersed.
- Day-to-day administration and coordination of all areas of Executive support, including, but not limited to, expense submission and approval, team dinners and celebrations, etc.
- Act as point person for your Executive’s visitors, coordinating schedules, conference room availability, virtual conferencing, meals, etc
- Supporting Executive events/offsites and Board logistics (when applicable)
- Researching and compiling information and agendas as necessary to ensure Executives’ accuracy and preparedness for internal and external meetings
- Drafting, proofreading, and wordsmithing communications and presentations as assigned
- Organizing and attending staff and department meetings as requested; taking minutes following up on action items, and sharing information with multiple audiences
- True team mentality, working closely with the other ABPs, showing a high level of communication and collaboration, both virtually and in-person
Here’s What We’re Looking For:
- Bachelor’s Degree or applicable professional experience/training
- 5+ years of administrative experience in a fast paced industry
- In office 3 days per week to overlap with Executive presence
- Experience working with Executives with international teams
- Meticulous attention to detail and strong planning and decision making capabilities
- Calm under pressure and able to multitask and pivot as necessary
- Flexible and able to handle ad hoc issues that may arise outside of core business hours
- Creative, approachable, energetic, “can-do” attitude with ability to change direction in a dynamic environment
- Unwavering confidentiality with sensitive personal and corporate information
- Excellent written, verbal and presentation skills
- Advanced proficiency in Google Enterprise Suite tools, Zoom, Slack, Concur
- Proven track record of exceptional calendar management and prioritization
- Excellent written and verbal communication skills, with a high degree of professionalism when working with internal and external stakeholders
- Experience in project management and cross-functional coordination
What We Offer:
- Competitive compensation, including Restricted Stock Units
- Employee Stock Purchase Plan (ESPP)
- Flying Start - Our immersive Global Induction Program
- Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
- Dynamic & Global Team (we have been collaborating virtually for years!)
- Wellbeing Programs (Mental Health, Wellness) with Global FlyMates
- Be a meaningful part in our success - every FlyMate makes an impact
- Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
- Great Talent & Development Programs
Submit today and get started!
We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.
The US base salary range for this full-time position is $82,000 - $120,000 plus restricted stock units and benefits. Our salary ranges are determined by role, position level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and several other factors, including job-related skills, experience, relevant education and training. Your Talent Acquisition Partner can share more about the specific salary range for your preferred location during the hiring process.
Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.
Flywire is an equal opportunity employer.
#LI-Hybrid
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ORCA Security Customer Success Manager United States
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- High-growth: Over the past six years, we’ve consistently achieved milestones that take other companies a decade or more. During this time, we’ve significantly grown our employee base, expanded our customer reach, and rapidly advanced our product capabilities.
- Disruptive innovation: Our founders saw that traditional security didn’t work for the cloud so they set out to carve a new path. We’re relentless pioneers who invented agentless technology and continue to be the most comprehensive and innovative cloud security company.
- Well-capitalized: With a valuation of $1.8 billion, Orca is a cybersecurity unicorn dominating the cloud security space. We’re backed by an impressive team of investors such as Capital G, ICONIQ, GGV, and SVCI, a syndicate of CISOs who invest their own money after conducting their due diligence.
- Respectful and transparent culture: Our executives pride themselves on being accessible to everyone and believe in sharing knowledge with the employees. Each employee has a place in shaping the future of our industry.
- Managing the entire Customer Journey for an assigned portfolio of Customers.
- Partner with Customer Success Engineers to identify and drive customer objectives, operationalization, outcomes and value. Ensuring that technical enablement ties to customer goals and helps them achieve their own business KPIs.
- Define and execute Customer Success plans that drive both adoption and value.
- Be a trusted advisor for customers, communicating upcoming product changes, enhancements, and serving as an internal voice of the customer.
- Work with customer stakeholders, executive sponsors, and partners to drive business value and expansion. Build strong relationships within all levels of the organization from the practitioner level all the way up to the C-suite. Proactively reach out to other BUs and executives to expand Orca’s footprint.
- Identify risks, manage escalations, and collaborate cross-functionally within Orca.
- Lead Executive Business Reviews (EBRS) & Quarterly Business Review (QBRs).
- Own Customer renewal opportunities and partner with Account Executives on Customer Expansion opportunities.
- Contribute to defining and bringing maturity Customer Success Playbooks, Journeys, and Best Practices.
- Become proficient in CS and Sales tools required to perform the role: e.g. Salesforce, Clari, ChurnZero, Google Workspace, Slack, etc.
- In your day to day with customers, you are the owner of the relationship, meaning that you understand your customer use cases, business outcomes, feature requests, escalation points, and key players at all times.
- Bachelor’s degree or equivalent work experience.
- 5+ years experience in customer success, account management, engagement management, or post-sales roles related to driving positive customer outcomes and adoption.
- 2+ years of experience working with Cloud Security, CyberSecurity, or SaaS products.
- Ability to communicate, operate and communicate in various organizational levels both internally and externally.
- Knowledge of modern Cloud Infrastructure providers such as AWS, Microsoft Azure, Google Cloud.
- Thrive in a fast pace, dynamic environment.
- Excellent written, verbal communication skills, & problem-solving skills.
- A passion for creating and maintaining relationships, while working in a tight-knit community culture.
- Ability to manage competing priorities.
- Passion for driving customer success that results in renewals, upside, and retention.
- Familiarity with cloud technology and environments, along with the benefits and security challenges of working in the cloud.
- Experience with tools like Salesforce, ChurnZero, Gainsight and Slack.
- Up to 30% required.
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ORCA Security Customer Success Engineer United States
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- High-growth: Over the past six years, we’ve consistently achieved milestones that take other companies a decade or more. During this time, we’ve significantly grown our employee base, expanded our customer reach, and rapidly advanced our product capabilities.
- Disruptive innovation: Our founders saw that traditional security didn’t work for the cloud so they set out to carve a new path. We’re relentless pioneers who invented agentless technology and continue to be the most comprehensive and innovative cloud security company.
- Well-capitalized: With a valuation of $1.8 billion, Orca is a cybersecurity unicorn dominating the cloud security space. We’re backed by an impressive team of investors such as Capital G, ICONIQ, GGV, and SVCI, a syndicate of CISOs who invest their own money after conducting their due diligence.
- Respectful and transparent culture: Our executives pride themselves on being accessible to everyone and believe in sharing knowledge with the employees. Each employee has a place in shaping the future of our industry.
As a , you’ll be the technical quarterback for Orca’s largest and most complex customers. You’ll partner closely with executives, architects, and security teams to ensure they unlock the full value of the Orca Platform, driving adoption, expanding use cases, and shaping long-term cloud security strategies.
You’ll combine with , serving as the bridge between our customers and Orca’s product, engineering, and go-to-market teams. From on-site visits to executive workshops, you’ll ensure customers achieve measurable outcomes and see Orca as a critical part of their cloud security transformation.
What You’ll Do:
- Serve as the trusted technical advisor for Orca’s most strategic customers.
- Lead customer visits, executive briefings, and technical workshops to accelerate adoption and strengthen relationships.
- Drive deployment, expansion, and operational excellence through architecture reviews and best practice guidance.
- Collaborate with customer stakeholders to align cloud security goals, compliance initiatives, and risk reduction strategies .
- Partner with Customer Success Managers to design and execute tailored success plans tied to business outcomes.
- Identify and remove technical blockers while advocating for customer needs across Product, Support, and Engineering.
- Present platform value and innovation in executive-level business reviews.
- Collaborate with Sales on renewals, expansions, and long-term strategic growth.
- Provide insights and feedback to influence Orca’s product roadmap and customer experience .
- 5+ years in customer-facing technical roles (CSE, TAM, Solutions Architect, or DevOps/Security Engineer).
- Proven experience with enterprise cloud environments (AWS, Azure, GCP).
- Hands-on knowledge of Kubernetes, containers, and CI/CD pipelines .
- Strong understanding of cloud security architecture and the CNAPP ecosystem .
- Proficiency in scripting, automation, and API integrations .
- Exceptional communication and consulting skills—able to engage both technical teams and C-level executives.
- A passion for helping customers operationalize security at scale and deliver measurable value.
- Bonus: Experience with IaC (Terraform) or Kubernetes certifications (CKA/CKAD/CKS) .
At Orca, you’ll join a passionate global team on a mission to make cloud security frictionless. You’ll work alongside innovators who challenge norms, build boldly, and care deeply about customer success.
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PayPal Sr Manager People Business Partner United States, California, San Jose
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Essential Responsibilities:
- Implement key people process, including talent and performance management.
- Coach and develop leaders, offering insights on people, teams, and organizational growth.
- Use data insights identify trends and influence evidence-based decisions for talent attraction, performance, and engagement.
- Support change management initiatives for successful adoption of organizational changes.
- -=Analyze organization effectiveness using data and feedback to assess people and organizational capability, providing consultation on how the organizational structure aligns with strategy and objective.
- Partner with leadership to create solutions for HR challenges.
- Collaborate with Employee Relations to address escalations and recurring people issues.
Expected Qualifications:
- 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
- Experience in a strategic HR role interfacing and influencing leadership.
- Experience leading senior leaders through various talent management processes, including performance management, talent assessments, succession planning and organization design.
- Effective communication and critical thinking skills.
- Demonstrated experience learning and thriving in a constantly changing environment and cultivating relationships across teams.
Travel Percent:
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The US national annual pay range for this role is $123,500 to $212,850
Our Benefits:
Any general requests for consideration of your skills, please
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PayPal Lead Product Manager - Partner Integrations United States, California, San Jose
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Essential Responsibilities:
- Inputs to product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.
- Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
- Controls for the customer experience and customer needs in product requirements and as an input to decision making.
- Monitors metrics that inform the success of products including usability studies, research and market analysis.
- Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
- Monitors product profitability measures, including budget.
- Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product and technology leadership as needed.
- Partners with content developers, data scientists, product designers and user experience researchers.
Expected Qualifications:
- 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications:
10+ years of product management experience, with significant focus on payments, fintech, platforms, or marketplace ecosystems.
Proven track record in building and scaling B2B or platform products, with deep expertise in SDKs, APIs, and developer experience.
Demonstrated experience building and launching embedded payments and financial services solutions within platform or SaaS environments
Strong platform thinking: ability to design solutions that serve both business and technical stakeholders, including developers, compliance, and operations.
Demonstrated experience managing the partner lifecycle: onboarding, enablement, engagement, performance tracking, and renewal/termination.
Be a customerchampion: comfortableengaging with strategic partners, building deep, trusted relationships, and advocating for their needs throughout the product lifecycle.
Exceptional analytical skills, with a data-driven approach to product strategy and success measurement.
Outstanding cross-functional leadership and communication skills; able to influence and align stakeholders at all levels.
Experience working with compliance, risk, and regulatory requirements in payments or financial services.
Customer-obsessed mindset with a passion for delivering outstanding user and developer experiences for partners and their merchants.
MBA preferred. Advanced technical background a plus.
The total compensation for this position may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit
The U.S. national annual pay range for this role $218,000 - $259,000.
Belonging at PayPal:
Any general requests for consideration of your skills, please
These jobs might be a good fit
- High-growth: Over the past six years, we’ve consistently achieved milestones that take other companies a decade or more. During this time, we’ve significantly grown our employee base, expanded our customer reach, and rapidly advanced our product capabilities.
- Disruptive innovation: Our founders saw that traditional security didn’t work for the cloud so they set out to carve a new path. We’re relentless pioneers who invented agentless technology and continue to be the most comprehensive and innovative cloud security company.
- Well-capitalized: With a valuation of $1.8 billion, Orca is a cybersecurity unicorn dominating the cloud security space. We’re backed by an impressive team of investors such as Capital G, ICONIQ, GGV, and SVCI, a syndicate of CISOs who invest their own money after conducting their due diligence.
- Respectful and transparent culture: Our executives pride themselves on being accessible to everyone and believe in sharing knowledge with the employees. Each employee has a place in shaping the future of our industry.
Does the idea of translating product capabilities into business benefits and compelling stories get you up in the morning? Reporting to our Director, Field CISO and Product Marketing, you will deliver highly visible content, both internally and externally, for our Orca Cloud Security Platform. As a Product Marketing Specialsit, you will collaborate cross-functionally, creating go-to-market strategies that demonstrate Orca’s differentiated leadership in cloud security. You’ll help lead launches, write great blogs, and participate in webinars. you will be the champion of Orca’s latest and greatest product developments which positively influence and disrupt the cloud security industry. Pretty exciting, right?
What You’ll Do:
- Collaborate with product management and engineering teams to translate key features and capabilities into messages that drive awareness and adoption
- Work with our Orca Research Pod to message and drive awareness for their discoveries and research
- Develop content to educate DevOps, Security Ops, and CISOs about our solutions, as well as excite, motivate and inspire them to become customers
- Craft and develop materials to educate prospects and users; including web pages, blog posts, videos, case studies, press releases, and sales presentations
- Conduct market research to identify customer needs, market trends, and competitive intelligence
- Product Marketing: 2+ years of experience in content or product marketing roles
- Ability to work independently and as part of a team in a fast-paced environment
- Proven excellence in written and verbal communication skills and an ability to translate technical information into compelling content
- Fast learner, able to quickly develop a deep understanding of our cloud security platform and target markets
- Self-starter, detail and task-oriented; able to successfully manage multiple priorities with guidance from leadership
- Successful track record of working remotely with global technical teams
- Knowledge of B2B SaaS and the cybersecurity industry is preferred
- Bachelor’s degree in business, marketing, journalism, or related field
These jobs might be a good fit
