Specialist Customer Success Partner - Sap Academy Customer Success - jobs

Are you looking for a customer success role that makes a real impact on customers? Look no further than the Specialist Customer Success Partner role at the SAP Academy. This role combines customer success, technology, and education to ensure customer satisfactio, to give customers the best possible experience with SAP products. As the Specialist Customer Success Partner, your main function is to provide groundbreaking customer success partner services to enterprise accounts. Your responsibilities include leveraging existing industry knowledge, providing insights to identify and mitigate customer service issues, and delivering customer success training. You are also responsible for giving demonstrations and presentations at customer events and onsite visits, developing customer relationships, and strategizing to develop and execute customer success plans. Your excellent interpersonal and communication skills will be put to use in order to build strong partnerships with customers, as well as collaborating with sales and technical teams on customer engagement. Additionally, you are able to provide in-depth analysis of customer usage and corresponding SAP products, while offering customers advice, guidance, and recommendations regarding strategies and best practices centered around customer success. You must have a deep understanding and knowledge of the SAP values, best practices, and multi-product solutions portfolio. If you have an eye for customer success and an interest in the tech industry, then this role is perfect for you. With excellent problem-solving, multitasking, and customer service skills, you could make a real difference in customer’s lives. If you’re ready for this role, join the SAP Academy team today and make an impact!