Specialist Customer Success Partner - Sap Academy Customer Success - jobs
Unity Senior Channel Partner Account Manager United States, Connecticut, New Haven
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- Manage key channel partners in Korea to drive revenue growth and expand long-term strategic relationships.
- Serve as the primary point of contact for assigned partners, working closely with sales and business development teams to align on growth initiatives.
- Lead annual business planning and regular performance reviews to ensure accountability and delivery against KPIs.
- Develop and execute joint go-to-market strategies, including partner enablement and co-marketing programs.
- Support partners in building value-added solutions and contribute to shaping Unity’s broader channel strategy in APAC.
- Proven experience in channel/partner sales, with demonstrated ability to sell with and through partners.
- Experience in SaaS (Software as a Service) Sales
- Strong business Acumen - Ability to drive immediate revenue while shaping long-term partner growth, esp. in industrial sectors
- Sales experience in industrial sectors such as automotive, aerospace, construction, engineering, or manufacturing.
- Sales experience in industrial sectors such as automotive, aerospace, construction, engineering, or manufacturing.
- Knowledge of emerging technologies (Real-time 3D, Digital Twins, Enterprise SaaS)
- Relocation support is not available for this position.
- Work visa/immigration sponsorship is not available for this position
This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.
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Ebay Customer Ops Specialist -Jacksonville United States, Florida
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What you will accomplish:
Devote yourself to ensuring customer satisfaction
Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty
Assist with answering customer inquiries and problems by routing customer to the appropriate contact and or department
Provide timely, empathetic support to customers through our Zendesk software, handling incoming chats and emails with care and speaking with Caramel customers over the phone
Build strong feedback loops between customers and internal teams to continually improve customer experiences
Maintain and influence Standard Operating Procedures (SOPs) to ensure consistency and effectiveness and enhance our customer Knowledge Base/FAQ to proactively address common queries and reduce ticket volume
Identify and promptly resolve customer issues, collaborating with cross-functional teams as needed to deliver exceptional service
What you will bring:
2+ years of technology customer support experience with exceptional customer service skills
Technology or automotive industries experience
Proficient with or the ability to quickly learn an array of computer software and Microsoft office applications
Effective communication skills via any means with individuals of any level internally and externally, employing a consultative approach
Ability to help non-technical customers solve technical issues, employing sophisticated problem-solving and analytical skills
Automotive industries experience and basic knowledge of automobile terminology and purchase and sale documentation preferred
Bachelor’s degree or equivalent a plus
Where & When You Will Work:
Remote Hybrid - must be based in Jacksonville FL
Remote four days per week - must be in office Wednesdays, and available for periodic (likely quarterly) in-office meetings. Office location is Southside Estates neighborhood of Jacksonville FL.
Working Schedule: Monday - Friday, 9:00am - 5:00pm EST
The base pay range for this position is expected in the range below:
Unity Customer Success Sales Consultant APAC Product Specialist United States, Connecticut, New Haven
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- Partner with APAC Sales teams to identify, qualify, and position Unity’s Customer Success products, including Support, Training, and Consulting, to drive customer adoption and retention.
- Collaborate with SMEs and regional stakeholders to design and scope customised success solutions aligned with customer goals.
- Track and report on Customer Success deal pipeline across the APAC region, providing insights that support forecasting and revenue growth.
- Work cross-functionally with Enablement, Customer Success, and Delivery teams to ensure a seamless transition from pre-sales to execution.
- Represent Customer Success in strategic customer discussions, sharing best practices and showcasing the value of Unity’s long-term engagement model.
- Proven ability to support sales teams in qualifying and positioning Customer Success, Support, Training, or Consulting offerings to enterprise clients.
- Strong understanding of SaaS or real-time 3D (RT3D) technologies and how they enable digital transformation across industries.
- Proficiency in managing and analysing sales pipelines using CRM tools such as Salesforce.
- Demonstrated skill in building and delivering customer-facing presentations or proposals that align technical solutions to business outcomes.
- Experience collaborating across regional and global teams to drive consistency and operational excellence in pre-sales activities.
- Familiarity with Unity’s ecosystem, real-time 3D workflows, or digital twin applications across industry and gaming sectors.
- Experience supporting enterprise or government clients within the APAC region.
- Knowledge of customer success methodologies or service delivery frameworks.
- Exposure to professional training, consulting, or enablement program design.
- Relocation support is not available for this position
- Work visa/immigration sponsorship is not available for this position
This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.
Unity Manager Partner Relations APAC United States, Connecticut, New Haven
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- Call out urgent customer issues and independently push to solutions by enlisting resources both inside and outside of the technical support team
- Supervise customer satisfaction and ensure the resolution of emerging issues in real-time
- Build and maintain real-time reporting of responsiveness, service quality and customer satisfaction and use the data to help drive Unity's customer care culture
- Proactively maintain excellent relations between the team and other departments within Unity
- Proven track record of leading high-performance teams & managing large groups of external partners
- Proficient English-speaker with outstanding social & communication skills, and a highly-proactive personality
- Previous experience in a international management position reporting to a global manager ideally at an English-first company
- Able to travel both domestically and internationally
- Knowledge of SaaS Customer Success lifecycles and actions
- Previous employment in the games industry, including games services or other intersecting industries
- Relocation support is not available for this position.
- International relocation support is not available for this position.
- Work visa/immigration sponsorship is not available for this position.
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Nvidia Senior Material Management Specialist Data Center Infrastruc... United States, Texas
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- US, MD, Remote
- US, CA, Remote
- time type
- Full time
- posted on
- Posted 2 Days Ago
- job requisition id
What you'll be doing:
Act as the subject matter expert (SME) for material management processes supporting data center infrastructure hardware across its full lifecycle.
Be responsible for the planning and execution of operational hardware sparing strategies to ensure availability and minimal downtime.
Own the end-of-life (EOL) management process for infrastructure hardware, including decommission planning and material disposition.
Ensure inventory accuracy through ongoing audits, reconciliation processes, and alignment with data center operational needs.
Apply ABC inventory classification methodology to prioritize and optimize stock levels based on usage, cost, and criticality.
Maintain and improve material planning models to support forecasting and capacity planning initiatives.
Analyze data trends to drive continuous improvements in inventory optimization, cost control, and operational efficiency.
What we need to see:
12+ years of experience in material management, inventory operations, or hardware lifecycle support within data center infrastructure, manufacturing, or supply chain environment.
Solid grasp of data center hardware components (servers, networking, storage, etc.) and their lifecycle (deployment, sparing, EOL).
Demonstrable experience with inventory control practices, including ABC classification, stock audits, and accuracy initiatives.
Excellent organizational and documentation skills; attention to detail is a must.
Bachelor’s degree in Supply Chain Management, Operations, Logistics, Information Technology, or related field; or equivalent experience.
You will also be eligible for equity and .
Nvidia Partner Business Manager Distribution United States, Texas
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- US, SC, Remote
- US, NJ, Remote
- time type
- Full time
- posted on
- Posted 3 Days Ago
- job requisition id
What you'll be doing:
Manage interface between NVIDIA and Distributor.
Directly lead Distributors. Handle channel disputes as needed.
Ensure Distributors meet and exceed goals.
Understanding distributor business strategies. Communicating distributor business strategies to pertinent departments in NVIDIA.
Understanding and communicating NVIDIA value propositions (corporate, positioning, products, technologies, capabilities) to distributors and VARs.
Managing Distributor product focus.
Running quarterly and ad-hoc promotional activities at distributor.
Training distributor salespeople.
What we need to see:
Minimum (8) years related experience in channel account sales management.
BA (or equivalent experience), MBA is a plus
Experience managing distribution channel accounts is a plus.
Proven ability to develop and maintain relationships with channel partner accounts.
Track record of strong sales in compute and storage products.
Strong team-selling skills.
Excellent oral and written communications skills including effective presentation and negotiation skills.
Ways to stand out from the crowd:
Understanding of data science workflows and generative AI's effect on the Professional Visualization sector channel.
A strong curiosity about understanding new technologies and adept at conveying their value to a distributor sales, technical and executive teams.
Strong executive presence, polish, and political savvy
Track record of successfully growing revenue for new innovative technology based solutions.
Specific experience and relationships within key Professional Visualization sector distributors and the ability growth their revenue.
You will also be eligible for equity and .
Unity Senior Partner Account Manager United States, Oregon
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- Shape the strategy of recruiting and onboarding new reseller and service provider partners
- Recruit and onboard new reseller and service provider partners
- Work with emerging existing partners to develop new pipeline
- Collaborate with direct sales teams to align on targeted, repeatable sales initiatives.
- Play an active role in shaping the medium to long-term strategic direction of Unity’s Channel Partner team, contributing to its mission and objectives.
- Proven experience in channel/partner sales, with demonstrated ability to recruit, onboard, and activate new partners
- A strong track record of quota attainment and success in meeting or exceeding revenue targets.
- Experience in SaaS (Software as a Service) sales.
- Sales experience in industrial sectors such as automotive, aerospace, construction, engineering, or manufacturing
- Relocation support is not available for this position
- Work visa/immigration sponsorship is not available for this position
This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.
Gross pay salary$95,600—$143,400 USDShare
- Manage key channel partners in Korea to drive revenue growth and expand long-term strategic relationships.
- Serve as the primary point of contact for assigned partners, working closely with sales and business development teams to align on growth initiatives.
- Lead annual business planning and regular performance reviews to ensure accountability and delivery against KPIs.
- Develop and execute joint go-to-market strategies, including partner enablement and co-marketing programs.
- Support partners in building value-added solutions and contribute to shaping Unity’s broader channel strategy in APAC.
- Proven experience in channel/partner sales, with demonstrated ability to sell with and through partners.
- Experience in SaaS (Software as a Service) Sales
- Strong business Acumen - Ability to drive immediate revenue while shaping long-term partner growth, esp. in industrial sectors
- Sales experience in industrial sectors such as automotive, aerospace, construction, engineering, or manufacturing.
- Sales experience in industrial sectors such as automotive, aerospace, construction, engineering, or manufacturing.
- Knowledge of emerging technologies (Real-time 3D, Digital Twins, Enterprise SaaS)
- Relocation support is not available for this position.
- Work visa/immigration sponsorship is not available for this position
This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.
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