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9,187 jobs found
14.11.2025
ORC

ORCA Security Customer Success Engineer United States

Limitless High-tech career opportunities - Expoint
Description:
Highlights:
  • High-growth: Over the past six years, we’ve consistently achieved milestones that take other companies a decade or more. During this time, we’ve significantly grown our employee base, expanded our customer reach, and rapidly advanced our product capabilities.
  • Disruptive innovation: Our founders saw that traditional security didn’t work for the cloud so they set out to carve a new path. We’re relentless pioneers who invented agentless technology and continue to be the most comprehensive and innovative cloud security company.
  • Well-capitalized: With a valuation of $1.8 billion, Orca is a cybersecurity unicorn dominating the cloud security space. We’re backed by an impressive team of investors such as Capital G, ICONIQ, GGV, and SVCI, a syndicate of CISOs who invest their own money after conducting their due diligence.
  • Respectful and transparent culture: Our executives pride themselves on being accessible to everyone and believe in sharing knowledge with the employees. Each employee has a place in shaping the future of our industry.
About the Role:

As a , you’ll be the technical quarterback for Orca’s largest and most complex customers. You’ll partner closely with executives, architects, and security teams to ensure they unlock the full value of the Orca Platform, driving adoption, expanding use cases, and shaping long-term cloud security strategies.

You’ll combine with , serving as the bridge between our customers and Orca’s product, engineering, and go-to-market teams. From on-site visits to executive workshops, you’ll ensure customers achieve measurable outcomes and see Orca as a critical part of their cloud security transformation.


What You’ll Do
  • Serve as the trusted technical advisor for Orca’s most strategic customers.
  • Lead customer visits, executive briefings, and technical workshops to accelerate adoption and strengthen relationships.
  • Drive deployment, expansion, and operational excellence through architecture reviews and best practice guidance.
  • Collaborate with customer stakeholders to align cloud security goals, compliance initiatives, and risk reduction strategies .
  • Partner with Customer Success Managers to design and execute tailored success plans tied to business outcomes.
  • Identify and remove technical blockers while advocating for customer needs across Product, Support, and Engineering.
  • Present platform value and innovation in executive-level business reviews.
  • Collaborate with Sales on renewals, expansions, and long-term strategic growth.
  • Provide insights and feedback to influence Orca’s product roadmap and customer experience .
What You Bring
  • 5+ years in customer-facing technical roles (CSE, TAM, Solutions Architect, or DevOps/Security Engineer).
  • Proven experience with enterprise cloud environments (AWS, Azure, GCP).
  • Hands-on knowledge of Kubernetes, containers, and CI/CD pipelines .
  • Strong understanding of cloud security architecture and the CNAPP ecosystem .
  • Proficiency in scripting, automation, and API integrations .
  • Exceptional communication and consulting skills—able to engage both technical teams and C-level executives.
  • A passion for helping customers operationalize security at scale and deliver measurable value.
  • Bonus: Experience with IaC (Terraform) or Kubernetes certifications (CKA/CKAD/CKS) .
Why Orca

At Orca, you’ll join a passionate global team on a mission to make cloud security frictionless. You’ll work alongside innovators who challenge norms, build boldly, and care deeply about customer success.

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13.11.2025
F

Flywire Demand Generation Marketing Specialist United States, Massachusetts, Boston

Limitless High-tech career opportunities - Expoint
Description:

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Today we support more than 4,800 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity

At Flywire, we’re looking for a to drive the creation and execution of high-impact marketing programs that accelerate demand, enhance engagement, and optimize lead acquisition for our growing Travel vertical. This leadership role will be key in shaping the strategy and execution of our demand generation efforts, with a focus on delivering measurable pipeline growth.


Key Responsibilities:

  • Execute on Demand Gen Campaigns: Manage the execution of demand generation programs across events, digital channels, and marketing partners, ensuring alignment with our overall marketing strategy.
  • Lead Nurturing & Pipeline Management: Partner with the Business Development team on seamless lead handoff processes and provide enablement and best practices for lead management.
  • Event Management: Serve as the primary marketing contact for various event-related initiatives, managing timelines, deliverables, and vendor communications. Collaborate cross-functionally to ensure seamless execution and partner with Sales to drive pipeline, track performance, and optimize event ROI
  • Cross-Functional Collaboration: Work closely with Sales, Client Success, and Product teams to identify target segments, tailor messaging, and execute campaigns that engage and convert these audiences. Track and analyze key metrics to ensure continuous optimization of campaigns.
  • Campaign Messaging & Content Creation: Create compelling, results-driven campaign content, including email, landing pages, webinars, blog posts, paid social ads, and more. Align messaging with the company’s go-to-market strategy to drive awareness and conversions.
  • Demand Generation Calendar & Campaign Management: Oversee the planning, setup, execution, and tracking of demand generation campaigns, managing the demand gen calendar to ensure timely delivery and alignment across all marketing initiatives.
  • Performance Optimization: Continuously analyze and improve campaign performance across various channels. Develop and implement strategies to maximize ROI and ensure KPIs are met or exceeded.

What we are looking for

  • 3-5 years of experience in Demand Generation on a Marketing team, preferably with a B2B focus.
  • Track record of generating or accelerating pipeline via events, paid campaigns, email nurture, or ABM.
  • Strong project management skills with the ability to manage multiple priorities, deadlines, and stakeholders simultaneously.
  • Highly organized, detail-oriented, and proactive- able to take initiative and drive projects forward independently.
  • Proven ability to execute effectively and collaborate with teams cross-functionally, especially Sales.
  • Experience with marketing automation tools (e.g., Marketo, HubSpot) and CRM systems (e.g., Salesforce).
  • Analytical mindset with a focus on optimizing campaigns for maximum ROI.
  • Excellent communication skills, with the ability to craft compelling messaging and content across different platforms.

What We Offer:

  • Competitive compensation, including Restricted Stock Units
  • Employee Stock Purchase Plan (ESPP)
  • Flying Start - Our immersive Global Induction Program
  • Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
  • Dynamic & Global Team (we have been collaborating virtually for years!)
  • Wellbeing Programs (Mental Health, Wellness) with Global FlyMates
  • Be a meaningful part in our success - every FlyMate makes an impact
  • Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
  • Great Talent & Development Programs

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

Flywire is an equal opportunity employer.

#LI-remote

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12.11.2025
F

Flywire Administrative Business Partner United States, Massachusetts, Boston

Limitless High-tech career opportunities - Expoint
Description:

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Today we support more than 4,800 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity:

We, at Flywire, are seeking an Administrative Business Partner who will work with multiple executives! In this role you will work with your executives to optimize their performance and maximize efficiency through calculated and purposeful planning. You will also be an ambassador for our culture both internally and externally, interacting with FlyMates and partners across the organization. The ideal candidate will have strong business acumen, impeccable project management skills, and keen attention to detail.

  • Managing the day-to-day Executive calendars with the ability to schedule and prioritize meetings, resolve conflicts, and stay several steps ahead to maintain efficiency
  • Handle all travel arrangements (international and domestic) and make revisions as needed. Coordinate visas and other necessary travel documents
  • Act as the primary point of contact between your Executives and internal/external parties that are globally dispersed.
  • Day-to-day administration and coordination of all areas of Executive support, including, but not limited to, expense submission and approval, team dinners and celebrations, etc.
  • Act as point person for your Executive’s visitors, coordinating schedules, conference room availability, virtual conferencing, meals, etc
  • Supporting Executive events/offsites and Board logistics (when applicable)
  • Researching and compiling information and agendas as necessary to ensure Executives’ accuracy and preparedness for internal and external meetings
  • Drafting, proofreading, and wordsmithing communications and presentations as assigned
  • Organizing and attending staff and department meetings as requested; taking minutes following up on action items, and sharing information with multiple audiences
  • True team mentality, working closely with the other ABPs, showing a high level of communication and collaboration, both virtually and in-person

Here’s What We’re Looking For:

  • Bachelor’s Degree or applicable professional experience/training
  • 5+ years of administrative experience in a fast paced industry
  • In office 3 days per week to overlap with Executive presence
  • Experience working with Executives with international teams
  • Meticulous attention to detail and strong planning and decision making capabilities
  • Calm under pressure and able to multitask and pivot as necessary
  • Flexible and able to handle ad hoc issues that may arise outside of core business hours
  • Creative, approachable, energetic, “can-do” attitude with ability to change direction in a dynamic environment
  • Unwavering confidentiality with sensitive personal and corporate information
  • Excellent written, verbal and presentation skills
  • Advanced proficiency in Google Enterprise Suite tools, Zoom, Slack, Concur
  • Proven track record of exceptional calendar management and prioritization
  • Excellent written and verbal communication skills, with a high degree of professionalism when working with internal and external stakeholders
  • Experience in project management and cross-functional coordination

What We Offer:

  • Competitive compensation, including Restricted Stock Units
  • Employee Stock Purchase Plan (ESPP)
  • Flying Start - Our immersive Global Induction Program
  • Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
  • Dynamic & Global Team (we have been collaborating virtually for years!)
  • Wellbeing Programs (Mental Health, Wellness) with Global FlyMates
  • Be a meaningful part in our success - every FlyMate makes an impact
  • Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
  • Great Talent & Development Programs

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

The US base salary range for this full-time position is $82,000 - $120,000 plus restricted stock units and benefits. Our salary ranges are determined by role, position level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and several other factors, including job-related skills, experience, relevant education and training. Your Talent Acquisition Partner can share more about the specific salary range for your preferred location during the hiring process.

Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

Flywire is an equal opportunity employer.

#LI-Hybrid

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12.11.2025
F5

F5 Senior/Principal Product Manager – Partner/Channel Customer ... United States, Washington, Seattle

Limitless High-tech career opportunities - Expoint
Description:

Product Manager –Channel (

a Senior or Principal Product Manager for Partner and Ecosystem to lead the vision, strategy, and execution of Salesforce Partner Relationship Management (PRM) and next-generation partner experience capabilities.

This role shapes how partners engage, sell, and succeed with F5. You will modernize the PRM ecosystem by infusing AI, automation, and analytics across the partner lifecycle, including onboarding, enablement, deal registration, marketing development funds (MDF), incentives, and renewals.

with a strong grasp of partner channel processes anda track record

Key Responsibilities

  • Product Leadership:

  • Partner Channel Expertise:Optimizekey channel processes such as partner quoting, deal protection, tier management, MDF approvals, and co-marketing. Enable automation that supports reseller–distributor collaboration, partner performance visibility, andaccuraterevenue attribution.

  • Data-Driven Tiering and Incentives: Design and operationalize automated tiering and incentive models using data from CRM, CPQ, finance, and enablement systems. Ensure transparency and fairness in partner performance recognition.

  • AI Integration: Integrate predictive and conversational AI within Salesforce PRM to deliver intelligent deal scoring, personalized enablement, and MDF optimization. Define metrics and dashboards to track partner engagement, deal velocity, and ROI.

  • :Partner with Channel Sales, Programs, Marketing, Finance, and Operations to ensure the PRM ecosystem is scalable, compliant, and intuitive.

  • :Lead Agile product execution, prioritizingbacklogs,

  • Integration Quality: Ensure seamless interoperability between PRM, CPQ, Sales Cloud, Service Cloud, and Marketing Cloud tomaintain

  • Stakeholder Management


Qualifications

  • 10+ years of progressive product management experience, including at least 5 years in partner or channel ecosystems within enterprise or SaaS platforms

  • expertisein Salesforce PRM, Experience Cloud, and Sales Cloud, with success delivering partner onboarding, deal registration, incentive, and MDF management capabilities

  • Deep understanding of partner business models, including reseller, distributor, and alliance structures, and how they translate into scalable CRM and PRM solutions

  • Demonstrated success defining and executing data-driven tiering and incentive frameworks integrated with CRM, CPQ, financial, and learning systems

  • Strong background in Agile product development, including sprint planning, backlog management, and cross-functional collaboration for complex global programs

  • Proven ability to lead large-scale PRM or channel transformations that enhance partner experience, engagement, and operational efficiency

  • Excellent analytical, communication, and storytelling skills, with the ability to influence senior leadership and drive alignment across business and technology teams

  • , Computer Science, or Information Systems; MBA preferred


Preferred Qualifications

  • Experience with AI and ML for partner enablement, predictive tiering, or conversational support

  • Familiarity with integrating PRM with LMS, incentive, MDF, and co-marketing systems

  • Knowledge of third-party PRM accelerators such asImpartner,Allbound, Seismic, orCoveo

  • Experience delivering global partner programs with dashboards, gamification, and analytics-driven engagement

  • Ability to navigate complex stakeholder environments and scale systems in a global, multi-cloud organization.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

The annual base pay for this position is: $161,600.00 - $242,400.00

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10.11.2025
E

Ebay Customer Support Specialist United States, New Jersey

Limitless High-tech career opportunities - Expoint
Description:

What You’ll Do
  • Respond promptly to customer queries and complaints to find solutions and defuse tension.

  • Ensure appropriate actions are taken to resolve customers’ problems and concerns, escalating as needed.

  • Maintain customer accounts and accurate records of customer interactions, including inquiries, complaints, or comments.

  • Use knowledge of products, services, or assigned expertise to answer inquiries or escalate to the appropriate team.

  • Meet or exceed program metrics (quality, NPS, attendance, phone KPIs).

  • Follow up with customers regularly to ensure satisfaction.

  • Respond to customer inquiries within established SLAs.

  • Proactively identify areas of opportunity to improve service.

  • Deliver WOW, white-glove service to every customer.

  • Handle calls, chats, and tickets in a support center environment.

  • Collaborate with other teams to resolve customer issues effectively.

  • Perform other related duties as assigned (scope may change with business needs).

Who You Are
  • 3–5 years of Customer Service experience.

  • High School diploma required; Business Degree preferred.

  • Goal-driven and able to work under pressure.

  • Excellent problem-solving and critical thinking skills.

  • Collaborative mindset and ability to work cross-functionally.

  • Outstanding written and verbal communication skills, including active listening.

  • Service-oriented with a proven track record of resolving customer concerns.

  • Strong computer skills and ability to learn new software quickly.

  • Mandatory : Ability to work well with other teams, think critically, and operate an Apple Mac.

  • Preferred experience with tools/software :

    • Genesys Office

    • Google Sheets

    • Microsoft Office (Excel proficiency strongly preferred)

    • Jotform

  • Collectibles knowledge and prior customer support experience strongly encouraged. Collectible enthusiasts welcome!


  • Health Insurance : Eligible for Medical, Dental, and Vision coverage.

  • 401(k) Plan : Supporting your long-term financial goals.

  • Paid Vacation : Full-time employees receive paid time off.

  • Fun & Engaging Environment : Team celebrations, holiday events, and team-building activities.

  • Growth Opportunity : Join a dynamic company experiencing hyper-growth in an exciting industry.

The base pay range for this position is expected in the range below:

$32,400 - $57,100
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10.11.2025
I

Intel Foundry Services Customer Experience Engineer United States, Texas

Limitless High-tech career opportunities - Expoint
Description:



In this role, your responsibilities will include but not limited to:

  • Offer a premium, personalized interaction for key clients with Intel Foundry, beginning with a simplified integration process.
  • Establish a comprehensive suite of customer interaction points, instruments, and procedures to ensure an exceptional experience for every new client utilizing Foundry Services.
  • Capture and refine customer specific needs and infuse them into the strategic development of Intel Foundry's service portfolio.
  • Collaborate with engineering divisions and partners and manage timelines, project scope, and allocation of priorities and resources across Intel Foundry.
  • Determine business process improvements necessary across the key account customers and lead implementation across Intel Foundry Work with Intel Foundry Systems team to implement Foundry Practices in our infrastructure.
  • Offer a unified point of contact for all technical inquiries pre- and post-sale for these key strategic initiatives.
Qualifications:

Minimum qualifications listed below would be obtained through a combination of industry relevant job experience, internship experience and / orschoolwork/classes/research.The preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

Minimum Qualifications:

  • Bachelor's degree in Electrical Engineering, Materials Science, Chemical Engineering, Chemistry, Physics, Mechanical Engineering, or in a STEM related field of Study.
  • 5+ years of deep semiconductor industry experience including a strong background in technology development, product development or manufacturing.
  • Silicon or packaging business /roadmaps/technology experience.
  • Prior experience in customer-centricroles in the semiconductor industry.
  • Experience driving business or technology transformations, including needs, concepts, and systems.

Preferred Qualifications:

  • Post Graduate degree in Electrical Engineering, Materials Science, Chemical Engineering, Chemistry, Physics, Mechanical Engineering, or in a STEM related field of Study (Ph.D. or MBA highly preferred).
  • Prior experience in customer-centric roles in the semiconductor industry, Intel experience preferred.
Experienced HireShift 1 (United States of America)US, Oregon, HillsboroUS, Arizona, Phoenix, US, California, Folsom, US, California, Santa Clara, US, Texas, Austin
Position of Trust

Weoffer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here:

Annual Salary Range for jobs which could be performed in the US:

This role will require an on-site presence. * Job posting details (such as work model, location or time type) are subject to change.
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10.11.2025
T

Teva NeuroPsych Sales Specialist - Atlanta NE GA United States, Georgia, Atlanta

Limitless High-tech career opportunities - Expoint
Description:

ESSENTIAL AREAS OF RESPONSIBILITY

The following areas of responsibility are essential to the satisfactory performance of this position by any incumbent, with reasonable accommodation if necessary. Any nonessential functions are assumed to be included in other related duties or assignments.
• Build rapport and relationships by interacting effectively with regional team members and key external contacts (ie, HCP and entire office staff) at all levels, demonstrating the awareness of their needs and responding with the appropriate action
• Provide healthcare product demonstrations, physician detailing, and in-servicing of products to current and potential customers
• Consult with physicians, nurses, and medical office staff to appropriately promote product and provide product and patient education
• Strategically manage and grow relationships with key accounts by tailoring solutions to meet their unique needs, leveraging industry insights to drive product differentiation and achieve sales targets
• Regularly review and analyze all provided sales data in order to create effective territory plans and utilize promotional budget funds
• Maintain a competitive edge by effectively addressing external market challenges while fostering a collaborative environment with internal teams to drive cohesive and successful sales strategies
• Open to working with cross-functional teams to integrate diverse expertise and insights and achieve shared objectives
• Maintain a call average as outlined in the sales plan, defined as face-to-face interactions, with healthcare providers focusing on top target customers
• Take calculated risks and apply a range of traditional and nontraditional problem-solving techniques to solve issues creatively in order to improve performance in geographical assignment
• Adhere to all Teva’s compliance policies and guidelines
• Achieve all sales performance goals, reach objectives, and complete all administrative duties for geographical assignment


Your experience and qualifications

Any equivalent combination of education, training, and/or experience that fulfills the requirements of the position will be considered.

Education/Certification/Experience
• Bachelor’s degree required, preferably in related field
• At least 1 year of full-time, documented business-to-business sales experience; pharmaceutical sales experience strongly preferred

Skills/Knowledge/Abilities
• Proven record of accomplishments in this specific market toward meeting established objectives
• Demonstrated interpersonal skills, including active listening, empathy, open communication, inclusivity, and openness to feedback
• Well-developed written and oral communication skills
• Ability to interact with HCPs in both face-to-face and virtual environments, and be proficient with technology
• Knowledge of reimbursement, managed care, or marketing preferred
• New product launch experience preferred
• Broad therapeutic area experience particularly in therapeutic area preferred
• Candidate must be able to successfully pass background, motor, and drug screening
• Valid US driver’s license and acceptable driving record required

•: Minimum 1 year
•Minimum 7 years


Regular travel, which may include air travel and weekend or overnight travel

Compensation Data

The annual starting salary for this position is between $88,000 – $170,000 annually. Factors which may affect starting salary within this range and level of role may include geography/market, skills, education, experience and other qualifications of the successful candidate.

We offer a competitive benefits package, including:
• Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls.
• Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan.
• Time Off: Paid Time Off including vacation, sick/safe time, caretaker time and holidays.
• Life and Disability Protection: Company paid Life and Disability insurance.
• Additional benefits include, but are not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible , Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more.

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

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Limitless High-tech career opportunities - Expoint
Description:
Highlights:
  • High-growth: Over the past six years, we’ve consistently achieved milestones that take other companies a decade or more. During this time, we’ve significantly grown our employee base, expanded our customer reach, and rapidly advanced our product capabilities.
  • Disruptive innovation: Our founders saw that traditional security didn’t work for the cloud so they set out to carve a new path. We’re relentless pioneers who invented agentless technology and continue to be the most comprehensive and innovative cloud security company.
  • Well-capitalized: With a valuation of $1.8 billion, Orca is a cybersecurity unicorn dominating the cloud security space. We’re backed by an impressive team of investors such as Capital G, ICONIQ, GGV, and SVCI, a syndicate of CISOs who invest their own money after conducting their due diligence.
  • Respectful and transparent culture: Our executives pride themselves on being accessible to everyone and believe in sharing knowledge with the employees. Each employee has a place in shaping the future of our industry.
About the Role:

As a , you’ll be the technical quarterback for Orca’s largest and most complex customers. You’ll partner closely with executives, architects, and security teams to ensure they unlock the full value of the Orca Platform, driving adoption, expanding use cases, and shaping long-term cloud security strategies.

You’ll combine with , serving as the bridge between our customers and Orca’s product, engineering, and go-to-market teams. From on-site visits to executive workshops, you’ll ensure customers achieve measurable outcomes and see Orca as a critical part of their cloud security transformation.


What You’ll Do
  • Serve as the trusted technical advisor for Orca’s most strategic customers.
  • Lead customer visits, executive briefings, and technical workshops to accelerate adoption and strengthen relationships.
  • Drive deployment, expansion, and operational excellence through architecture reviews and best practice guidance.
  • Collaborate with customer stakeholders to align cloud security goals, compliance initiatives, and risk reduction strategies .
  • Partner with Customer Success Managers to design and execute tailored success plans tied to business outcomes.
  • Identify and remove technical blockers while advocating for customer needs across Product, Support, and Engineering.
  • Present platform value and innovation in executive-level business reviews.
  • Collaborate with Sales on renewals, expansions, and long-term strategic growth.
  • Provide insights and feedback to influence Orca’s product roadmap and customer experience .
What You Bring
  • 5+ years in customer-facing technical roles (CSE, TAM, Solutions Architect, or DevOps/Security Engineer).
  • Proven experience with enterprise cloud environments (AWS, Azure, GCP).
  • Hands-on knowledge of Kubernetes, containers, and CI/CD pipelines .
  • Strong understanding of cloud security architecture and the CNAPP ecosystem .
  • Proficiency in scripting, automation, and API integrations .
  • Exceptional communication and consulting skills—able to engage both technical teams and C-level executives.
  • A passion for helping customers operationalize security at scale and deliver measurable value.
  • Bonus: Experience with IaC (Terraform) or Kubernetes certifications (CKA/CKAD/CKS) .
Why Orca

At Orca, you’ll join a passionate global team on a mission to make cloud security frictionless. You’ll work alongside innovators who challenge norms, build boldly, and care deeply about customer success.

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Are you looking for a customer success role that makes a real impact on customers? Look no further than the Specialist Customer Success Partner role at the SAP Academy. This role combines customer success, technology, and education to ensure customer satisfactio, to give customers the best possible experience with SAP products. As the Specialist Customer Success Partner, your main function is to provide groundbreaking customer success partner services to enterprise accounts. Your responsibilities include leveraging existing industry knowledge, providing insights to identify and mitigate customer service issues, and delivering customer success training. You are also responsible for giving demonstrations and presentations at customer events and onsite visits, developing customer relationships, and strategizing to develop and execute customer success plans. Your excellent interpersonal and communication skills will be put to use in order to build strong partnerships with customers, as well as collaborating with sales and technical teams on customer engagement. Additionally, you are able to provide in-depth analysis of customer usage and corresponding SAP products, while offering customers advice, guidance, and recommendations regarding strategies and best practices centered around customer success. You must have a deep understanding and knowledge of the SAP values, best practices, and multi-product solutions portfolio. If you have an eye for customer success and an interest in the tech industry, then this role is perfect for you. With excellent problem-solving, multitasking, and customer service skills, you could make a real difference in customer’s lives. If you’re ready for this role, join the SAP Academy team today and make an impact!