

Share
This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.
These jobs might be a good fit

Share
What you will accomplish:
Devote yourself to ensuring customer satisfaction
Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty
Assist with answering customer inquiries and problems by routing customer to the appropriate contact and or department
Provide timely, empathetic support to customers through our Zendesk software, handling incoming chats and emails with care and speaking with Caramel customers over the phone
Build strong feedback loops between customers and internal teams to continually improve customer experiences
Maintain and influence Standard Operating Procedures (SOPs) to ensure consistency and effectiveness and enhance our customer Knowledge Base/FAQ to proactively address common queries and reduce ticket volume
Identify and promptly resolve customer issues, collaborating with cross-functional teams as needed to deliver exceptional service
What you will bring:
2+ years of technology customer support experience with exceptional customer service skills
Technology or automotive industries experience
Proficient with or the ability to quickly learn an array of computer software and Microsoft office applications
Effective communication skills via any means with individuals of any level internally and externally, employing a consultative approach
Ability to help non-technical customers solve technical issues, employing sophisticated problem-solving and analytical skills
Automotive industries experience and basic knowledge of automobile terminology and purchase and sale documentation preferred
Bachelor’s degree or equivalent a plus
Where & When You Will Work:
Remote Hybrid - must be based in Jacksonville FL
Remote four days per week - must be in office Wednesdays, and available for periodic (likely quarterly) in-office meetings. Office location is Southside Estates neighborhood of Jacksonville FL.
Working Schedule: Monday - Friday, 9:00am - 5:00pm EST
The base pay range for this position is expected in the range below:

Share
This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Share
to let us know.

Share
What you'll be doing:
Act as the subject matter expert (SME) for material management processes supporting data center infrastructure hardware across its full lifecycle.
Be responsible for the planning and execution of operational hardware sparing strategies to ensure availability and minimal downtime.
Own the end-of-life (EOL) management process for infrastructure hardware, including decommission planning and material disposition.
Ensure inventory accuracy through ongoing audits, reconciliation processes, and alignment with data center operational needs.
Apply ABC inventory classification methodology to prioritize and optimize stock levels based on usage, cost, and criticality.
Maintain and improve material planning models to support forecasting and capacity planning initiatives.
Analyze data trends to drive continuous improvements in inventory optimization, cost control, and operational efficiency.
What we need to see:
12+ years of experience in material management, inventory operations, or hardware lifecycle support within data center infrastructure, manufacturing, or supply chain environment.
Solid grasp of data center hardware components (servers, networking, storage, etc.) and their lifecycle (deployment, sparing, EOL).
Demonstrable experience with inventory control practices, including ABC classification, stock audits, and accuracy initiatives.
Excellent organizational and documentation skills; attention to detail is a must.
Bachelor’s degree in Supply Chain Management, Operations, Logistics, Information Technology, or related field; or equivalent experience.
You will also be eligible for equity and .

Share
What you'll be doing:
Manage interface between NVIDIA and Distributor.
Directly lead Distributors. Handle channel disputes as needed.
Ensure Distributors meet and exceed goals.
Understanding distributor business strategies. Communicating distributor business strategies to pertinent departments in NVIDIA.
Understanding and communicating NVIDIA value propositions (corporate, positioning, products, technologies, capabilities) to distributors and VARs.
Managing Distributor product focus.
Running quarterly and ad-hoc promotional activities at distributor.
Training distributor salespeople.
What we need to see:
Minimum (8) years related experience in channel account sales management.
BA (or equivalent experience), MBA is a plus
Experience managing distribution channel accounts is a plus.
Proven ability to develop and maintain relationships with channel partner accounts.
Track record of strong sales in compute and storage products.
Strong team-selling skills.
Excellent oral and written communications skills including effective presentation and negotiation skills.
Ways to stand out from the crowd:
Understanding of data science workflows and generative AI's effect on the Professional Visualization sector channel.
A strong curiosity about understanding new technologies and adept at conveying their value to a distributor sales, technical and executive teams.
Strong executive presence, polish, and political savvy
Track record of successfully growing revenue for new innovative technology based solutions.
Specific experience and relationships within key Professional Visualization sector distributors and the ability growth their revenue.
You will also be eligible for equity and .

Share
This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.
Gross pay salary$95,600—$143,400 USD
Share
This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.
These jobs might be a good fit