Service Supervisor jobs

The service supervisor role is a critical part of the tech industry, responsible for ensuring customer satisfaction and successful technical support. As a service supervisor at Expoint, you will be a role model for customer service and technical support personnel, demonstrating how to best serve customers and technical problem solve. As a leader in the tech industry, it is important to be able to manage conflict and motivate team members. Your main role is to supervise and oversee the customer service and technical support staff. This will involve creating a positive and productive work environment, managing the day-to-day work activities and operations of the service teams, and ensuring quality customer service. This position is instrumental in delivering customer service satisfaction and will involve close collaboration with other departments in the company. You should possess strong written and verbal communication skills, a collaborative team-focused attitude, and the ability to handle difficult customer interactions in a positive manner. Expoint is looking for supervisors who are creative problem solvers, able to research and resolve service issues and complaints for customers. Moreover, you will be responsible for advising support team members on best practices and researching and developing technical solutions to operational issues. This is an excellent opportunity to join a competitive and innovative team and gain experience leading customer service teams in a growing tech company. Expoint is committed to providing an empowering and collaborative office environment where every member is an essential part of the team.