Service Supervisor jobs
Nvidia Senior Solutions Architect GPU - Cloud Service Providers United States, Texas
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- US, CA, Santa Clara
- US, WA, Seattle
- time type
- Full time
- posted on
- Posted Today
- job requisition id
What you’ll be doing:
Working with tech giants to develop and demonstrate solutions based on NVIDIA’s groundbreaking software and hardware technologies.
Partnering with Sales Account Managers and Developer Relations Managers to identify and secure business opportunities for NVIDIA products and solutions.
Serving as the main technical point of contact for customers engaged in the development of intricate AI infrastructure, while also offering support in understanding performance aspects related to tasks like large scale LLM training and inference.
Conducting regular technical customer meetings for project/product details, feature discussions, introductions to new technologies, performance advice, and debugging sessions.
Collaborating with customers to build Proof of Concepts (PoCs) for solutions to address critical business needs and support cloud service integration for NVIDIA technology on hyperscalers.
Analyzing and developing solutions for customer performance issues for both AI and systems performance.
What we need to see:
BS/MS/PhD in Electrical/Computer Engineering, Computer Science, Physics, or other Engineering fields or equivalent experience.
4+ years of engineering(performance/system/solution)experience.
Hands-on experience building performance benchmarks for data center systems, including large scale AI training and inference.
Understanding of systems architecture including AI accelerators and networking as it relates to the performance of an overall application.
Effective engineering program management with the capability of balancing multiple tasks.
Ability to communicate ideas clearly through documents, presentations, and in external customer-facing environments.
Ways to stand out from the crowd:
Hands-on experience with Deep Learning frameworks (PyTorch, JAX, etc.), compilers (Triton, XLA, etc.), and NVIDIA libraries (TRTLLM, TensorRT, Nemo, NCCL, RAPIDS, etc.).
Familiarity with deep learning architectures and the latest LLM developments.
Background with NVIDIA hardware and software, performance tuning, and error diagnostics.
Hands-on experience with GPU systems in general including but not limited to performance testing, performance tuning, and benchmarking.
Experience deploying solutions in cloud environments including AWS, GCP, Azure, or OCI as well as knowledge of DevOps/MLOps technologies such as Docker/containers, Kubernetes, data center deployments, etc. Command line proficiency.
You will also be eligible for equity and .
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West Pharma Production Supervisor United States, Pennsylvania, Williamsport
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- Supervise shift personnel in the manufacture of customer products consistent with high safety and quality standards.
- Troubleshoot problems arising on the shop floor as it relates to Advanced Manufacturing operations / products, in conjunction with quality standards for throughput and yields with the appropriate engineering support from Engineering functions within the value stream.
- Maintain close observation of orders to keep informed of manufacturing status and, when needed, initiate the necessary steps to conform to schedule / staffing requirements.
- Promote and support site initiatives including safety programs, lean initiatives, training programs, and consistently interpret & apply all policies, practices and procedures among plant team members.
- Recommend and implement measures to motivate team members and to encourage employees to recommend ways to improve process, quality, safety and efficiency.
- Routinely evaluate team member performance and identify training needs. Coach and counsel team members for performance, attendance and behavior. Participate in the resolution of team members relations issues.
- Review and approve work time in the appropriate timekeeping system. Maintain and verify accuracy of the hours each team member has worked.
- Adjust direct labor to support demand and manage available resources to ensure on time production and delivery of customer orders with consistent focus on labor absorption.
- Ensure Safety regulations, OSHA, SOPs, and cGMP are followed.
- Perform routine visual inspection of work areas for unusual occurrences, safety hazards, housekeeping, work space organization and generate work orders where appropriate.
- Network with internal and external customers and other departments as appropriate.
- Actively participate in site wide Safety Committee Team / projects.
- Conforms with and abides by all laws, regulations, safety rules, policies, and work procedures, and all instructions.
- Participate in special project teams as assigned.
- Education: Bachelor's in a technical discipline to include Business, Operations or Engineering preferred
- 5-8 years of experience in a manufacturing environment, including supervisory experience
- Working knowledge of repetitive process, high tech, manufacturing – mechanical automated systems.
- Must possess strong leadership and managerial skills
- General knowledge of OSHA/EPA/safety regulations, manufacturing and process automation
- Working knowledge of business and shop floor systems to effectively manage operations; prefer SPA and MS Office applications.
- Experience working with ISO9000, FDA and cGMP required.
- Ability to speak effectively before groups and employees in the organization.
- Understanding and experience in use of Lean manufacturing principles to be able to support and contribute in Lean Sigma programs and activities towards delivery of the set target
- Able to comply with the company’s safety policy at all times.
- Able to comply with the company’s quality policy at all times.
- Health Services\First Aid Certification Upon Hire preferred or
- Health Services\CPR - Cardiac Pulmonary Resuscitation Upon Hire preferred
- Self-motivated and solution-oriented personality.
- Excellent written and verbal skills.
- Good communication, project management, and interpersonal skills.
- Good organizational skills.
- Effective problem-solving skills.
- Must wear safety toe shoes, safety goggles, and hearing protection, as required, in production areas.
- Must follow and comply with Plant’s Dress and Hygiene Code (SOI).
- Must follow and comply with all Company and Plant policies, procedure (SOIs), rules and State and Federal laws
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Boston Scientific Senior Production Supervisor - 2nd Shift United States, Minnesota
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Your Responsibilities will Include:
- Produce high quality products, safely, on time for the customer at the lowest cost
- Facilitate and partner with a cross functional production team of production, quality and manufacturing engineering team members to achieve annual safety, quality, service and cost goals while maintaining a high engagement & high-performance culture
- Identify customer requirements to deliver the right products at the right time
- Be responsive & flexible to customer demands
- Achieve & exceed product cost goals
- Support new product development readiness activities for the line team
- Manufacture products to the highest quality standards and ensure compliance to all Boston Scientific policies and regulations
- Promote safety, quality & compliance among the team while maintaining Good Manufacturing Practices
- Foster teamwork and enable a culture of Operational Excellence throughout the entire cross-functional team
- Ensure effective two-way communication between the production line team and cross-functional support teams
- Manage, motivate, develop, and involve product builders through coaching and performance management
- Embed the company values through demonstration & recognition of individual & team behaviors
- Utilize production area planning tools to ensure all resources are in place to achieve team commitments such as Direct Labor Staffing, Equipment Capacity, Support Team, and Space
- Ensure product builder training is effective & efficient and maintain training versatility across entire team
- Utilize leader standard work to ensure lines are meeting standards and escalate appropriately
- Lead & create team engagement around continuous improvement goals for safety, quality, service, cost and space through the utilization of lean and operational excellence tools and best practices
- Benchmark and share best practices
- Partner with materials management team for build planning and material delivery systems and tools
- Analyze build plan requirements and provide forward looking monthly production commitments
- Anticipate requirements and position resources to meet & exceed the customer needs
- Provide appropriate input into the long-term planning of the production area
Required Qualifications:
- Bachelor’s Degree or equivalent combination of education and experience will be considered in lieu of degree
- Manufacturing or engineering experience
- Solid computer skills required including Microsoft Excel, Word, and PowerPoint
- Demonstrated Lean tools/systems experience
- Able to support and lead a production team working 2nd shift hours (1:30 PM – 9:30 PM), Monday through Friday.
Preferred Qualifications:
- 3+ years of supervisor/management experience
- Experience in a regulated environment
- Medical device industry experience
- Strong written and verbal communication skills with the ability to communicate at all levels of the organization
- Ability to be flexible and agile
- Ability to be a self-starter
Maximum Salary: $ 132000
Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).
Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).
For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.
Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.
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Boston Scientific Field Service Technician II - Northern United States, California, San Francisco
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About the role:
As a Field Service Technician II (MedSurg) at Boston Scientific, you will be on the front lines of delivering excellence in service for our innovative capital equipment portfolio. In this field-based role, you will be responsible for pre-installation assessments, installations, maintenance, troubleshooting, and service repair of a range of capital devices. These include Exalt-D Controller, StoneSmart Connect Console, Fluid Management System (FMS), iNod Console, and future capital products supporting our endoscopy and urology customers.
You will partner closely with the Field Sales Organization and other cross-functional teams to ensure our customers receive best-in-class support both onsite and remotely—enabling smooth clinical operations and a high-quality patient experience.
Your responsibilities will include:
Proposing system configurations compatible with endoscopic procedure room equipment
Managing clinical and technical customer relationships and expectations
Ensuring seamless evaluation periods and resolving adoption barriers during implementation
Capturing, tracking, and reporting customer issues through the Quality system
Providing technical and process support both onsite and remotely in collaboration with internal teams
Documenting systems and procedure rooms for remote support purposes
Updating account records, and creating installation and field service reports in Salesforce
Partnering with R&D and Commercialization teams to support new product launch activities
Reporting field activities and performing electronic troubleshooting and component replacement
Delivering in-servicing and training sessions for medical personnel
Performing preventative and corrective maintenance and product upgrades
Handling complaints and documenting them in the complaint handling system
Installing systems and performing related duties, including special projects
Required qualifications:
Minimum of 1 year’s experience in a relevant technical role, with an AA degree or equivalent education/work experience
Proficiency in computer networking, equipment troubleshooting, and administrative tasks
Familiarity with standard electronic test equipment
Ability to travel frequently and on short notice (up to 85%)
Ability to manage expenses, coordinate travel, and handle customer interactions professionally
Possession of a service vehicle (five years old or newer) and ability to meet insurance requirements
Clean driving record
Ability to lift up to 75 lbs and sit/work at a computer for extended periods
Experience working in hospitals and/or ambulatory surgery centers
Strong verbal and written communication skills across diverse audiences
Effective organizational skills and ability to manage multiple concurrent projects
Ability to diagnose and resolve video and IT system issues in healthcare environments
Ability to walk and stand for up to 4 hours
Proficiency with business software tools, including the Microsoft Office Suite
Preferred qualifications:
Over 1 year of field service experience, preferably in medical equipment
Two-year college degree (AA) with a focus in Biomedical Engineering or Electronics
Prior experience in Technical Field Service, Biomedical roles, or Military technical MOS
Demonstrated ability to work independently with minimal supervision and effectively manage multiple assignments
Maximum Salary: $ 91416
Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).
Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).
For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.
Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.
These jobs might be a good fit
West Pharma Quality Assurance Supervisor United States, Nebraska
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This Full-time onsite role will be supervising, coordinating and administering the site Quality Control systems compliance: Document Control, Nonconformance/ Deviation Reports, OOS Process, Measurement Systems, Change Control, Calibration and CAPA’s. Supervise and support internal projects and ensure cGMP compliance, applicable ISO requirements, company policies and procedures.
- Qualify inspectors to independently perform responsibilities for competency/ proficiency capabilities in inspections, measurements, sampling, Quality audits and defect recognition.
- Qualify and/or support qualification of team members for competency/proficiency in defect and quality incident recognition/escalation.
- Train inspectors in deviation/non-conformance/OOS record initiations, escalations, how to perform containment/bracketing, and initial event triage activities.
- Ensure deviation/ nonconformance reports and OOS’s are completed properly, including root cause investigation (if required), effective corrections and actions closed within an established goal.
- Monitor and enforce compliance to a high level of work standards across the QC functions. Ensure that jobs are carried out efficiently. Paperwork is maintained accurately in accordance with Company policies, Regulatory standards and Training.
- Perform various SAP transactions for maintaining proper product disposition for release criteria and inventory control.
- Analyze data and provide reports/ recommendations to Management for continuous improvement.
- Submit periodic reports on the status of compliance to Quality System requirements.
- Review Customer specifications and ensure requirements are translated into site procedures and documentation as needed.
- Provide for Quality planning by preparing inspection plans and documentation controls.
- Support facilities, equipment and process validations. Approve engineering studies and other protocols as required.
- Ensure proper completion of Change Controls and monitor timely completion when required.
- Monitor completion of MSA’s for critical measurement systems and provide recommendations for gauging improvements.
- Provide expertise and guidance for statistical methods in Production.
- Conforms with and abides by all regulations, policies, work procedures, instructions and all safety rules.
- Performs other duties as assigned based on business needs.
- Exhibits regular, reliable, punctual and predictable attendance.
- Other duties as assigned
- Highschool Diploma required.
- Bachelor's degree in Quality, Engineering, Science or equivalent experience preferred.
- Minimum of 3 years of related experience analyzing information, documentation skills, promoting process improvement and safety management.
- Minimum 1 year of leadership experience or demonstration of leadership skills routinely as part of previous/current role(s)
- Demonstrate a high degree of proficiency in Excel, Word and other Microsoft Office Programs required. Demonstrate oral and written communication skills.
- Familiarity with a variety of Quality concepts, practices, AQL sampling plans for attribute and dimensional inspection. Demonstrate ability to investigate problems and issues in order to determine root cause analysis.
- Familiarity with GMP/GDP Regulations
- Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
- Able to make independent quality decisions under pressure, if necessary
- Support and contribute in Lean Sigma programs and activities towards delivery of the set target
- Able to comply with the company’s safety policy at all times
- Able to comply with the company’s quality policy at all times
- Manufacturing environment requires strict adherence to standards. Working environment is a manufacturing facility and must be able to tolerate fumes and particulate generated from the processes.
- Work areas are equipped with adequate lighting, cooling/heating and equipment that are in a good working condition.
- Must work constructively in an environment that may have competing resources, while maintaining company confidentiality.
- Must be able to work scheduled work week, plus overtime and/or irregular hours as required to complete assignments.
- May stand or sit for extended periods of time.
- Must transport oneself to and from other areas of the facility and travel to other facilities when necessary.
- Must have good visual acuity. If specifically necessitated by customer requirements, must be able to see with or without corrective lenses and distinguish color differences for product and safety issues.
- Adaptable to changes in the work environment, manage competing demands and deal with frequent change, delays or unexpected events.
- Must maintain the ability to work well with others in a variety of situations
- Must be able to multi-task, work under time constraints, problem solve, and prioritize
- Ability to make independent and sound judgments
- Observe and interpret situations, analyze and solve problems
- Maintain high attention to detail, accuracy, and overall quality of work.
- Effectively communicate and interface with various levels internally and with customers.
- Able to be aware of all relevant SOPs as per Company policy and Quality Manual
1st Shift Position, with occasional adjustments to accomodate 2nd/3rd shift interactions
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West Pharma Maintenance Supervisor United States, Pennsylvania, West Whiteland Township
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In this role you will be responsible for performing Supplier Quality activities associated with external suppliers. This role performs activities to ensure West supplier’s maintain compliance with West’s procedures and policies. You will interface with R&D, Sourcing, Design Quality, Regulatory and Operations Quality to drive improved supplier quality performance.
Establish and successfully executesupplier management planswhich will align to overall business objectives
Maintain a strong collaborativepartnership
supplier performanceincluding incoming failures, manufacturing yields and field failures to drive Supplier Corrective Action Reports (SCARs)
ExecuteSupplier Corrective Action Requests(SCAR) with suppliers, ensuring effective and timely closure
Work with suppliers, R&D, and Sourcing on continuous improvement of supplier performance includingsupplier changerequest.
Evaluate potential new or future suppliers and support supplierselection processwith the cross-functional team
Participate in cross-functional teams of design engineering and quality engineering to work with suppliers duringproduct developmentand ensures agreement for manufacturable, cost-effective designs
Approves components for use in products by drivingProduct Approvalactivities with the suppliers
Supports Supplier evaluation,auditmanagement and related records
Supports the evaluation and development ofQuality Agreements and purchasing specificationswith suppliers
Support the development of anIncoming Inspection strategyon purchased products
Education
- Bachelor's Degree In Engineering or Science required
- Master's Degree In Engineering or Science preferred
Minimum 5 years of quality related experience with preferred experience in pharmaceutical and/or medical device industry
Experience working with suppliers and supplier engagement activities
Knowledge of sterilization process is preferred
Knowledge of cGMP, cGDP, relevant ISO standards, medical device requirements and other international regulations
Familiarity with MasterControl, SAP and working knowledge of statistical data analysis
Fluent in English
Thorough understanding of validation activities and risk management principles and techniques
Strong problem-solving and critical thinking skills
Negotiation skills and collaborating with suppliers
Ability to work under high volume production and fast changing environment
Willingness to work in a cross-functional team with different time zones
- Able to comply with the company’s safety policy at all times.
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Boston Scientific Team Lead Production Supervisor - Weekend Shift United States, Minnesota
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:
Your Responsibilities will Include:
- Produce high quality products, safely, on time for the customer at the lowest cost
- Facilitate and partner with a cross functional production team of production, quality and manufacturing engineering team members to achieve annual safety, quality, service and cost goals while maintaining a high engagement & high-performance culture
- Identify customer requirements to deliver the right products at the right time
- Be responsive & flexible to customer demands
- Achieve & exceed product cost goals
- Support new product development readiness activities for the line team
- Manufacture products to the highest quality standards and ensure compliance to all Boston Scientific policies and regulations
- Promote safety, quality & compliance among the team while maintaining Good Manufacturing Practices
- Foster teamwork and enable a culture of Operational Excellence throughout the entire cross-functional team
- Ensure effective two-way communication between the production line team and cross-functional support teams
- Manage, motivate, develop, and involve product builders through coaching and performance management
- Embed the company values through demonstration & recognition of individual & team behaviors
- Utilize production area planning tools to ensure all resources are in place to achieve team commitments such as Direct Labor Staffing, Equipment Capacity, Support Team, and Space
- Ensure product builder training is effective & efficient and maintain training versatility across entire team
- Utilize leader standard work to ensure lines are meeting standards and escalate appropriately
- Lead & create team engagement around continuous improvement goals for safety, quality, service, cost and space through the utilization of lean and operational excellence tools and best practices
- Benchmark and share best practices
- Partner with materials management team for build planning and material delivery systems and tools
- Analyze build plan requirements and provide forward looking monthly production commitments
- Anticipate requirements and position resources to meet & exceed the customer needs
- Provide appropriate input into the long-term planning of the production area
Required Qualifications:
- Bachelor’s Degree or equivalent combination of education and experience will be considered in lieu of degree
- 4 years’ minimum of manufacturing and/or engineering experience
- 4 years’ minimum of supervisor/management experience
- Solid computer skills required including Microsoft Excel, Word, and PowerPoint
- Demonstrated Lean tools/systems experience
Preferred Qualifications:
- Experience in a regulated environment
- Medical device industry experience
- Strong written and verbal communication skills with the ability to communicate at all levels of the organization
- Ability to be flexible and agile
- Ability to be a self-starter
Maximum Salary: $ 156900
Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).
Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).
For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.
Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.
These jobs might be a good fit
Share
- US, CA, Santa Clara
- US, WA, Seattle
- time type
- Full time
- posted on
- Posted Today
- job requisition id
What you’ll be doing:
Working with tech giants to develop and demonstrate solutions based on NVIDIA’s groundbreaking software and hardware technologies.
Partnering with Sales Account Managers and Developer Relations Managers to identify and secure business opportunities for NVIDIA products and solutions.
Serving as the main technical point of contact for customers engaged in the development of intricate AI infrastructure, while also offering support in understanding performance aspects related to tasks like large scale LLM training and inference.
Conducting regular technical customer meetings for project/product details, feature discussions, introductions to new technologies, performance advice, and debugging sessions.
Collaborating with customers to build Proof of Concepts (PoCs) for solutions to address critical business needs and support cloud service integration for NVIDIA technology on hyperscalers.
Analyzing and developing solutions for customer performance issues for both AI and systems performance.
What we need to see:
BS/MS/PhD in Electrical/Computer Engineering, Computer Science, Physics, or other Engineering fields or equivalent experience.
4+ years of engineering(performance/system/solution)experience.
Hands-on experience building performance benchmarks for data center systems, including large scale AI training and inference.
Understanding of systems architecture including AI accelerators and networking as it relates to the performance of an overall application.
Effective engineering program management with the capability of balancing multiple tasks.
Ability to communicate ideas clearly through documents, presentations, and in external customer-facing environments.
Ways to stand out from the crowd:
Hands-on experience with Deep Learning frameworks (PyTorch, JAX, etc.), compilers (Triton, XLA, etc.), and NVIDIA libraries (TRTLLM, TensorRT, Nemo, NCCL, RAPIDS, etc.).
Familiarity with deep learning architectures and the latest LLM developments.
Background with NVIDIA hardware and software, performance tuning, and error diagnostics.
Hands-on experience with GPU systems in general including but not limited to performance testing, performance tuning, and benchmarking.
Experience deploying solutions in cloud environments including AWS, GCP, Azure, or OCI as well as knowledge of DevOps/MLOps technologies such as Docker/containers, Kubernetes, data center deployments, etc. Command line proficiency.
You will also be eligible for equity and .
These jobs might be a good fit
