Service Representative jobs

The role of a service representative for the tech industry's exclusive job search platform, Expoint, is a unique opportunity for tech-savvy professionals who enjoy connecting with others. This integral part of Expoint’s customer service team is responsible for providing customers with personalized, knowledgeable and timely support via phone, email and chat. Qualified service representatives will possess excellent communication skills, an intimate knowledge of technology products and services, and a strong customer-oriented mindset. Through their interactions with the customer, the service representative strives to uphold the company’s commitment to helping its users find the perfect job. A typical day will involve fielding customer inquiries, troubleshooting complex technical issues, developing solutions to customer problems, providing product and educate users on the platform’s functions and features, as well as maintaining records of customer interactions and user feedback. At Expoint, we are continually looking for energetic, enthusiastic and well-informed tech professionals who are passionate about helping customers connect with a better job. If you have a sound technical background, a customer-first mentality and a desire to help people find success in their careers, this is the role for you. Join Expoint today and make a difference.