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Broadcom VMware Cloud Foundation - VM Service Staff Engineer United States, California, Palo Alto
Collaborate with cross-functional teams to design and deliver expanded capabilities of VM service managed VMs and integrate with other features such as NSX (software defined networking), vSAN (software defined storage),...
Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video...
Lead our medium to complex clients autonomously by delivering solutions to clients and upholding JP Morgan Chase standards and operating principles. Develop long term client relationships. Proactively work to determine...
Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video...
Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video...
Regular or Temporary:English (Required)1st shift (United States of America)Please review the following :Following is a summary of the essential functions for this job. Other duties may be performed, both major...
Lead our medium to complex clients autonomously by delivering solutions to clients and upholding JP Morgan Chase standards and operating principles. Develop long term client relationships. Proactively work to determine...
Collaborate with cross-functional teams to design and deliver expanded capabilities of VM service managed VMs and integrate with other features such as NSX (software defined networking), vSAN (software defined storage),...
A Service Desk Technician is a critical position in the tech industry, providing the first line of customer support on the IT side. At Expoint, we are looking for proactive individuals who are eager to provide exceptional customer service and technical problem-solving skills.
As a Service Desk Technician, you will be responsible for offering high quality technical support by phone, email and instant chat for a variety of products and services. You will need to have a variety of troubleshooting and resolution skills related to hardware, software, networks and applications, as well as experience with customer service basics.
You should have a strong understanding of IT operations and procedures, particularly in network operations and system administration, to provide root cause diagnosis and resolution. You should also have good communication skills and be adept at using customer service software, operating systems, and office products.
The Service Desk Technician is expected to follow IT best practices and use the latest tools and technology. You may be asked to address customer complaints or system issues, or provide advice and instructions on multiple products or services. This position requires strong analytical and problem-solving skills, and the ability to think quickly and provide effective customer service.
At Expoint, we believe the Service Desk Technician is essential to providing a quality customer experience. Being able to handle large customer inquiries while meeting aggressive timelines is a must. If you’re an industry professional looking to take on device and support challenges, this job is for you.