Sales Operations Analyst jobs

The role is pivotal in driving market-facing activity, originating net new business, generating sales, and deepening relationships with key clients and alliance partners. You will work closely with Global Industry and Alliance senior leadership and our Global Alliance Heads of Sales to shape and execute growth strategies that align with our most critical priorities.

Your key responsibilities

• Align with Global Industry Alliance Leads to identify priority clients and execute on go to market opportunities and drive sales
• Originate net new deal flow while maintaining and expanding relationships with key buying influences across Alliances, big bets, and Premier and Strategic accounts
• Act as a subject matter expert for a dedicated Alliance, industry, or account, ensuring offerings are effectively leveraged to enhance client service delivery
• Build and maintain strong relationships with C-suite in our Alliances and clients to increase revenue share
• Develop and deploy sales strategies in service of the Service Lines and Super Regions and interlocking through industry, to achieve a global sales target
• Lead early-stage deal pursuits, co-develop the pursuit strategy and transition them to account teams for closure
• Be global exemplars of co-sell with our ecosystem partners
• Build and nurture relationships with sector and account teams of alliance partners to drive joint engagement and ownership of opportunities
• Support and contribute to account planning, including joint planning sessions with alliance partners and big bet leads
• Understand the portfolio of key alliance solution offerings and differentiators
• Execute targeted sales campaigns and participate in quarterly business reviews
• Ensure alignment of alliance and big bet strategies with broader account planning and execution
• Develop an understanding of the strategic investment levers available from alliances to support opportunities
• Track and report on pipeline development and deal progression using internal systems
• Provide strategic input into go to market planning and campaign execution

Skills and attributes for success

Successful candidates will be able to demonstrate:

• Proven track record of originating and closing complex deals in a matrixed environment
• Familiarity with alliance funding models and co-selling strategies
• A track record of driving growth and profitability through joint go-to-market initiatives
• A deep industry understanding to navigate challenges and effectively identify opportunities
• Strong relationship-building skills with senior stakeholders and external partners
• Deep understanding of alliance ecosystems and industry dynamics
• Strategic thinker with a hands-on approach to execution
• Excellent communication, collaboration, and influencing skills
• Experience working in or with professional services firms

We innovate with SAP to co-create more innovative answers, drawing on our integrated competencies in tax, assurance, transactions and risk, as well as our work in implementing SAP. Together, we help clients provide better outcomes and long-lasting results, from strategy to execution.

On your typical engagement, you will work with the key stakeholders to understand their needs and advise on SAP system capabilities.  You will initiate the requirement gathering, architect solutions, blueprinting, testing, complete the workflow and documentation, as well as the functional design of the solution. Liaise with the stakeholders and technical team to translate needs into business solutions and complete the configurations and/or integrations with SAP and non-SAP systems.

As a Senior Manager in our Technology practice, you will play a pivotal role in interacting with business stakeholders to evaluate and analyze business models, processes, and operations. You will translate business requirements into technical specifications and ensure that newly implemented technology solutions meet these requirements. Your collaboration with technical teams will be crucial in designing and delivering effective system architecture solutions.

Your key responsibilities

In this role, you will manage and deliver complex processes and solutions while maintaining a strong focus on quality and risk management. You will face challenges that require innovative problem-solving and analytical skills, allowing you to grow your expertise in technology analysis and implementation. Your responsibilities will include:

• Leading engagement delivery and managing client relationships on a daily basis.

• Overseeing program/project management and ensuring engagement economics are met.

• Developing resource plans and budgets for complex engagements.

Skills and attributes for success

To thrive in this role, you will need to demonstrate effective management skills, an understanding of operational and organizational dynamics, and the ability to maintain quality and manage risk.

• Strong technical skills in application functional design and technology business requirements definition.
• Proven ability to analyze and map technology cost-benefit scenarios.
• Expertise in system configuration design and business architecture frameworks.
• Excellent communication skills with the ability to influence and negotiate effectively.
• Oversee EY and client personnel
• Consistently deliver quality client services. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes.
• Participate in sales pursuits and business development activities

To qualify for the role, you must have

• A Bachelor's degree (Master's preferred)
• 5-7+ years of relevant experience in sales/pursuits
• At least 10+ years of experience working with SAP S4HANA Finance modules
• Strong knowledge of Finance integration with other SAP components (e.g. Supply Chain, Sales & Distribution, etc.)
• Proven track record leading Finance Team on at least two full-cycle SAP implementations
• Working knowledge of SAP Accelerate methodology or similar implementation method
• Strong written and verbal communication, presentation, client service and technical writing skills
• Experience managing an SAP project or workstream and project-based team members.
• Experience operating in hybrid onshore / offshore delivery model
• Knowledge of leading practices, benchmarking, peer company environments and prior advisory experience relevant to industry specific finance and technology functions
• Ability and comfort level researching client inquiries and emerging issues, including regulations, industry practices, and new technologies
• A willingness to travel to meet client needs; travel is estimated at 60+%

Ideally, you’ll also have

• Prior consulting industry experience with Big Four or major SAP SI company
• SAP Certification/s C_TS4FI “Financial Accounting, C_TS4CO “Management Accounting”, E-S4CPE “Implementation consultant”
• Prior industry experience in Finance or Accounting capacity

Integrated Risk Management (IRM) Managed Services Center Senior Analyst (Senior)

The risk landscape is continuously changing due to market volatility, geopolitical crises, wide-spread economic changes, regulatory reforms and cyber threats. As a result, organizations look to us to transform their approach to risk to turn it in a means to not only protect the enterprise but create value.

Clients retain IRM Managed Services to assist them with transforming their risk functions and providing operational support for technology solutions to provide the executive leadership with valuable insight for decision making. As an IRM professional you will belong to a globally connected team of specialists delivering services from our Dallas Service Center.

Your Key Responsibilities

As a member of our IRM service center, you will be part of a specialized team supporting the delivery of risk and technology solutions on Governance, Risk, and Compliance (GRC) platforms such as Archer Technologies and Service Now.

Skills and Attributes for Success

• Responsible for managing IRM service center delivery around GRC offerings
• Support ongoing maintenance and enhancement requirements for our clients
• Supervising daily activities of 8-12 service center Tier 1 or 2 Analysts
• Managing project/engagement budgets for IRM service center capabilities
• Support development of policies and procedures to guide IRM service center activities
• Assist IRM service center manager with project planning and identification of opportunities to improve delivery of services
• Communicate issues and seek support in a timely manner to eliminate roadblocks and drive collaboration, speed, innovation, and excellence
• Maintain a professional communicative relationship with IRM engagement team utilizing IRM service center support
• Provide timely, comprehensive, and accurate information in both written and verbal communications

To qualify for the role, you must have

• 2+ years of relative development experience as a System Administrator
• Archer Certified Administrator – Specialist or Archer Certified Administrator – Expert (formerly Archer Certified Professional)
• Experience with data feeds, APIs, and other integrations
• Proficiency with Microsoft Office (e.g., Outlook, Word, Excel, PowerPoint, etc.)
• Possess working knowledge of and prior experience applying risk management fundamentals
• Excellent written and oral communication skills
• Proven leadership skills
• Past experience managing and prioritizing multiple projects / work streams
• Ability to think critically and problem solve
• A team-focused mentality with the proven ability to work effectively with diverse stakeholders
• Proactive attitude, seeking for improvement opportunities which can positively impact the business
• An ability to work under pressure while maintaining a professional image and approach
• Decision-making capabilities, with an ability to weigh the pros and cons of potential actions and identify the most appropriate one

Ideally, you’d also have

• Associate or Bachelor’s degree in Computer Science, Information Systems, Business, or other related area of study preferred
• Prior military experience preferred
• Ability to obtain and maintain a Secret-level clearance or higher
• Past experience mentoring and developing personnel
• ServiceNow Certifications: Certified System Administrator (CSA)
• Proficiency with scripting and data integration within the ServiceNow platform
• 2+ years of supervisory experience

Your key responsibilities

You’re likely to spend your time on a diverse array of projects, responsibilities and tasks, supporting client engagements by participating in day-to-day interactions with team members, providing a quality work product and driving delivery of services to meet deadlines. You will support the Customer Tax Operations practice with the preparation and delivery of tax information reporting (1099/1042-S/8804), FATCA/CRS reporting, tax withholding certificate validation (Forms W-8/9) and related withholding and reporting reconcilations for engagements with banks, wealth and asset management firms and insurance companies. You’ll be working in a highly collaborative culture, where listening to and sharing information with colleagues is an essential part of the role.

Skills and attributes for success

• Timely, efficient and accurate support of the production of information reporting in a volume-driven environment within deadline-driven time frames established by governmental agencies and as dictated by the performance standards set forth by the practice’s clients
• Balancing time between multiple projects and responsibilities, working with multiple engagement teams to serve multiple clients
• Understanding of tax withholding certificates (Forms W-8/W-9) and FATCA/CRS Self Certification forms as well as information returns, including the data and information that’s required on the forms or information return for accuracy in tax reporting.
• Understanding of vendor and client systems that support an tax operations function.
• Analyzing bridged customer data and transaction information to identify potential errors and omissions and applying knowledge of basic tax concepts to make decisions and take action to modify tax reporting coding or reporting pertaining transactions and income to support accuracy in tax reporting
• Managing internal and external communications, including requesting and documenting receipt of client authorizations and instructions, as well as other correspondence that is material to the tax compliance process using the tax software, basic software applications such as Microsoft Word, Excel and Power Point, and proprietary client collaboration tools
• Communicating with client tax liaisons, tax compliance teams and other stakeholders to gather required information, and obtain instruction or authorization necessary for timely, accurate production of tax information reporting.
• Support billing and collections for tax compliance and related services
• Assist engagement team with reconciliation of customer demographic date, transaction data and tax information returns to achieve complete, accurate and timely filing of those returns; including identifying and resolving reconciliation discrepancies
• Routinely communicating with immediate supervisor and colleagues to obtain guidance and instruction pertaining to performance of work, provide updates on status of work, and discuss recommendations concerning correction of data issues to support accuracy and consistency in tax reporting

To qualify for the role, you must have

• Bachelor degree (Accounting, Business, Finance or equivalent degree preferred)
• 1–2 years of experience
• Proficient in basic computer software applications, including Microsoft Word, Excel and PowerPoint and ability to learn other software applications
• Working knowledge of 1099/1042-S reporting systems
• Working knowledge of tax compliance and information reporting rules
• Ability to work effectively both independently and with a team, and assist with a variety of projects of varying degrees of complexity
• Leverage knowledge gained through education and on-the-job experience as well internal and external training and coaching to perform essential functions of the job
• Assist with training less experienced team members on administrative tasks and tasks supporting the tax compliance process
• Excellent organizational and verbal/written communication skills
• Ability to follow a standardized process and ask questions when needed
• Prioritization of assignments to achieve appropriate workflow and timely production of client deliverables
• Commit to periodic travel (5%–10%)

Ideally, you’ll also have

• Experience in a professional services environment
• A proven record in information reporting and withholding tax laws and concepts required to prepare US federal and state information and withholding tax returns
• Experience with tax withholding validation and complete tax withholding certificates
• Experience with FATCA/CRS reporting templates
• Strong analytical skills and attention to detail
• The ability to adapt your work style to work with both internal and client team members
• A proficiency in trust tax software

What we look for

We’re interested in tax professionals with a genuine interest in providing outstanding services to some of the world’s most influential people. Working with people from all backgrounds, from executives and entrepreneurs to investors and families, you’ll use your experience and status as a trusted advisor to maintain and further our reputation for excellence.

Market leading growth

• We're a business with market- leading growth, and this is set to continue. We have a clear vision, big ambitions and a bolder purpose than ever before. It all means growth and opportunities for you and our clients.

Entrepreneurial spirit

• Entrepreneurial spirit delivers market-leading growth. That’s why we empower our people to innovate and act with flexibility. We’re developing people to lead, manage and deliver ambitious growth, and tackle the most complex, critical and rewarding challenges for our clients.

Inclusivity

• The success of EY, our clients and our people, is built on having employees from a huge variety of backgrounds working together in high-performing teams. We're creating the working culture of tomorrow: it's more flexible, more inclusive, globally connected and driven by a purpose - to build a better working world.

Consulting Services – Finance Transformation

Our Finance Transformation team delivers globally integrated Finance service offerings to our clients, including:

• Agile Business Finance
• Enterprise Intelligence
• Global Business Services (GBS)
• Digital Finance Strategy and Operating Model

Your key responsibilities

Working in our Finance Transformation practice, you will:

• Work as part of a client engagement teams with diverse skills and backgrounds. Foster an innovative and inclusive team-oriented work environment.
• Deliver high-quality work products within expected timeframes and on budget. Foster relationships with client personnel at appropriate levels. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes. Manage expectations of client service delivery.
• Cultivate and manage business development opportunities. Understand EY and its service lines and actively assess/present ways to serve clients. Develop and maintain long-term client relationships and networks.
• Contribute to PI Finance practice development specifically in the areas of operations, thought leadership, marketing activities and training
• Demonstrate in-depth technical capabilities and professional knowledge. Demonstrate ability to quickly assimilate to new knowledge. Possess good business acumen. Remain current on new developments in Consulting services capabilities and industry knowledge.

Skills and attributes for success

• At least 5+ years of relevant experience including previous consulting experience
• Strong academic record including a third level degree, preferably in a finance/accounting, business or project related area
• MBA, ACCA/ACA/CIMA and/or PMP/Prince2 qualification
• Strong process improvement experience in one or two of the following areas:
• Transactional processing: Order to Cash; Procure to Pay; Record to Report
• Financial planning and analysis: Budgeting, Planning, and Reporting
• Financial reporting including value & performance management
• Finance process & automation

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Please note;

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.