Public Relations Assistant jobs

• Call out urgent customer issues and independently push to solutions by enlisting resources both inside and outside of the technical support team
• Supervise customer satisfaction and ensure the resolution of emerging issues in real-time
• Build and maintain real-time reporting of responsiveness, service quality and customer satisfaction and use the data to help drive Unity's customer care culture
• Proactively maintain excellent relations between the team and other departments within Unity

• Proven track record of leading high-performance teams & managing large groups of external partners
• Proficient English-speaker with outstanding social & communication skills, and a highly-proactive personality
• Previous experience in a international management position reporting to a global manager ideally at an English-first company
• Able to travel both domestically and internationally

• Knowledge of SaaS Customer Success lifecycles and actions
• Previous employment in the games industry, including games services or other intersecting industries

• Relocation support is not available for this position.
• International relocation support is not available for this position.
• Work visa/immigration sponsorship is not available for this position.

to let us know.

In this position, you'll be the Executive Assistant to key leaders in the Corporate Strategy and M&A organization, providing top-tier administrative assistance that is as varied and exciting as our product offerings. With each day bringing new challenges and opportunities, your proactive approach and keen eye for detail will not just be valued—they'll be instrumental in shaping our success.

Responsibilities

• Coordinate schedules for meetings, arrange appointments, schedule visitors, maintain calendars, manage expenses, and plan complex travel.
• Thrive with minimal supervision., Take charge, and make decisions.
• Plan and support team events.
• Work and partner with cross functional global teams both remotely and in office.
• Work closely with other Executive Admins to assist with meeting awareness and readiness, for your leader and the organization.
• The position requires traversing the office to perform essential functions.
• Embrace the unexpected and tackle any challenge that comes your way, going above and beyond to deliver exceptional results.
• Demonstrate a strong desire to learn the subject areas of the executives you support. Use that knowledge to proactively manage calendars and triage conflicts effectively.
• Instead of reacting to issues that have already occurred, leverage your unique perspective and knowledge to proactively identify conflicts/needs and resolve them independently.
• Handles correspondence and assembles sensitive information
• Responsible for upholding F5’s Business Code of Ethics and promptly reporting violations of the Code or company policies
• Performs duties as assigned

Qualifications

• Be kind.
• 5+ years of experience as an Executive Assistant to senior level executives.
• Exceptional organizational skills and ability to effortlessly juggle multiple tasks and priorities.
• Exceptional written and verbal communication skills.
• Independent executor who will seek answers, context, or direction when needed.
• Strong problem-solving skills, with the ability to anticipate needs and proactively execute tasks with precision.
• Proficient in productivity tools, including Excel, OneNote, Teams, Outlook, Word, and PowerPoint. Smartsheet a plus.
• Must have initiative and be able to exercise judgment
• Project management skills are crucial
• Must be detail-oriented, timely, and diligent

Physical Demands and Work Environment

• Computer use in an office environment
• Role is primarily based in our F5 office in San Jose

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.