Key Responsibilities
Investigations & Case Management
·Conduct and oversee all U.S. workplace investigations, including harassment, discrimination, retaliation, misconduct, and code of conduct violations.
·Ensure investigations are conducted promptly, thoroughly, and consistently, balancing fairness, compliance, and business needs.
·Partner with Legal and Compliance to address issues with potential legal, regulatory, or reputational implications.
Policy & Guidance
·Interpret and apply company policies, procedures, and employment law to guide managers and HRBPs on complex ER issues.
·Recommend updates to policies to align with best practices and evolving legal requirements.
Partnership & Support
·Serve as a trusted advisor to HR Business Partners and business leaders on employee relations matters.
·Provide coaching and tools to managers on handling performance, conduct, and conflict issues.
Exit Survey & Reporting
·Develop and launch exit survey processes to capture employee feedback at departure.
·Analyze and report exit data, identifying trends and insights to inform retention and culture strategies.
Metrics & Insights
·Track and report on ER case trends, risks, and outcomes to leadership.
·Provide insights that support continuous improvement of workplace culture and compliance.
Qualifications
·Bachelor’s degree in Human Resources, Business, Law, or related field
·8+ years of progressive HR or employee relations experience, including direct responsibility for workplace investigations.
·Deep knowledge of U.S. employment law and compliance requirements.
·Demonstrated ability to manage sensitive, complex issues with discretion, judgment, and integrity.
·Excellent communication and influencing skills with ability to partner across Legal, Compliance, and HR.
·Strong analytical skills; experience with survey design and data reporting a plus.
Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.
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