Project Director jobs

This job is responsible for supporting project or testing activities in an operation department or Line of Business, researching and documenting organizational reviews, and conducting workflow analysis, data preparation, and triggering. Key responsibilities include pulling testing output and comparing to templates/requirements, opening defects, updating statuses, and analyzing data. Job expectations include resolving complex problems based on business knowledge and defined project guidelines, executing test scripts, and partnering with Development teams to resolve defects.

Responsibilities:

• Supports the Testing team in gaining an understanding of changes being executed, writing and executing scripts, completing data preparation, and conditioning and triggering events
• Leads the resolution of defects, providing necessary documentation, and communicating with Development resources and project stakeholders on resolution and retest statuses
• Coordinates with the business to execute on defined project tasks, including tracking of deliverables and their statuses, measuring progress against ongoing success measures, and escalating roadblocks in a timely manner
• Analyzes current state processes, operations, procedures, and workflows and discovers pain points to develop approaches for potential solutions, including building a business case for improvement recommendations and driving the execution of implementation
• Manages and administers key activities to support medium to large projects, such as coordination of change related activities, reporting, and testing
• Communicates at all levels with business owners, stakeholders, and subject matter experts on all matters related to projects, such as the project plan, risks, issues, scope, assumptions, gap analysis, business requirements, and development of test plans and scripts

Skills:

• Attention to Detail
• Written Communications
• Active Listening
• Collaboration
• Oral Communications
• Prioritization
• Problem Solving
• Critical Thinking
• Risk Management

High School Diploma / GED / Secondary School or equivalent

LOB Description:

Provides technical and analytical support in Global Operations function for one or more product areas. Responsible for the analysis and resolution of moderately complex operations problems and initiatives requiring exception handling and working with multiple operational and/or product specialists to resolve. May participate in projects and/or introduction of new initiatives, systems, products/services and processes. As a technical expert, acts as a unit advisor providing technical support to less experienced associates. This role typically requires 3+ years' experience in operations functions and a thorough working knowledge of the operational aspects of transactions and products.

Required Skills:
* ​1 year of project management participation and/or User Acceptance Testing experience

Strong leadership skills
* Strong technical and analytical skills

An understanding of project management, technology, and ability to utilize that understanding to problem solve and recommend process improvements.
Strong oral and written communication skills

Ability to handle multiple tasks and deadlines simultaneously
* Ability to facilitate meetings and document next steps

Ability to communicate across all levels of the organization (written and verbal)
* Excellent organizational and interpersonal skills

Self-motivated with the ability to work independently

Ability to work effectively with Operations and Technology groups throughout the firm

Must be adaptable, independent leader capable of assessing business problems, project deliverables and interdependencies holistically, and managing and escalating issues/risks to key stakeholders and leadership in a timely fashion.
* Ability to work in a fast-paced environment where business needs/ priorities may change

Excellent time management skills and ability to juggle multiple competing priorities
* System development or Agile project management experience is an advantage
* Strong User Acceptance Testing (UAT) experience
* Microsoft Office Suite Proficiency* BS/BA​

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As the, you will be the, including full-time employees and/or assigned personnel. You will be responsible for driving leadership over the professional services business and providing strategic and operational oversight to the Senior Managers and regional delivery leaders who report to this role. You will be instrumental in defining thenecessary to scale technical services delivery across key U.S. Federal, State, and Local accounts. This role is highly integrated with the Service Sales, Product Sales, and other Support teams, focusing on building strong, trusted customer relationships and ensuring successful outcomes.

Your Impact

• Set the strategic vision and direction for all post-sales technical service delivery in the US Public Sector, ensuring consistent and high-quality execution for Palo Alto Networks’ NetSec Products.

• Act as the single point of accountability for technical services, interfacing with GCS, Sales, Product, Engineering, and Partner teams to ensure alignment and delivery of business outcomes.

• Serve as the Executive Sponsor for strategic US Public Sector accounts, engaging with executive-level customer stakeholders (e.g., CIOs, CISOs) to provide value reviews and resolve high-stakes escalated issues.

• Build and develop a high-performing team of technical professionals through hiring the best talent in the industry, mentoring/coaching, and performance management in line with the defined capability requirements for the team.

• Drive and achieve the following business and operational objectives:

  • Maintain consistently high utilization of PS consultants through optimal planning and backlog management.

  • Design and maintain the best resource mix across FTEs and contractors, maximizing quality and agility.

  • Reduce Time to Value (TTV) by accelerating deployment and adoption timelines.

  • Contribute to Service Sales Growth by enabling scalable, value-driven technical offerings.

  • Achieve global target service margin ratios through delivery efficiency and cost control.

  • Build and sustain strong, strategic relationships with subcontractors and delivery partners.

  • Ensure high levels of customer satisfaction (CSAT) through proactive support and continuous improvement.

• Drive continuous improvement across the delivery of Netsec Professional Services and Customer Success Engineering, through the use of Automation and AI to drive efficiency, quality, and scale.

• Standardize and continuously optimize the NetSec operating rhythm and delivery practices to improve service health.

• Represent US Public Sector region at a global level, sharing customer insights, local challenges, and opportunities for regional impact.

• A significant portion of your impact is external: collaborating with the sales leadership team, product, portfolio, and support teams, where you will act as the Professional Services liaison to enable client success. You will build strong customer relationships and be the point of contact for successfully handling customer escalations to maintain high customer satisfaction.

Your Experience

• 10+ years of experience in technical services, professional services, customer success, support or related functions within a high-growth SaaS/cloud enterprise environment.
• 5+ years of experience in a leadership role managing regional teams, including direct and matrixed reporting lines.
• Demonstrated success in managing performance against KPIs related to deployment, adoption, margin, utilization, and CSAT.
• Strong foundational understanding of Internet security concepts and products, with a demonstrated knowledge of NGFW and SASE (Secure Access Service Edge) architecture and its components.
• Demonstrated experience running a profitable Professional Services or Customer Success business , including achieving revenue/margin targets, managing backlog, health and optimizing project closure rates.

• Skilled in key business systems, including:

  • Experience with Professional Services Automation (PSA) tools (e.g., Clarizen, Certina, Kantata) for tracking metrics like utilization, time-off, and backlog.
  • Experience with Sales Management tools (e.g., Salesforce) for revenue forecasting and pipeline review.
  • Experience with Business Intelligence (BI) tools (e.g., Tableau) for reporting on key operational metrics.
• Demonstrated ability to manage critical customer escalations effectively and ensure prompt resolution for high-profile clients.
• Excellent written and verbal communication skills with the ability to clearly articulate complex technical knowledge to non-technical individuals and leadership.
• Undergraduate degree in a related field (CS, IS, EE, CE, IT, etc.) or commensurate experience.
• US Government DoD Active Top Secret Clearance or higher.
• Relevant industry certifications such as CISSP and/or PMP are highly desirable.
• Background in cybersecurity or enterprise IT preferred.
• Ability to travel up to 25%+ domestically to customer sites and internal business meetings.

As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised. But you won’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems with a pointed focus of providing the best customer support in the industry.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $230000 - $268000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Partner with Sales, Legal, FP&A, and Sales Operations on non-standard contract reviews to determine revenue impact and provide recommendations to maximize revenue and other key financial metrics

• Support monthly closing activities including, but not limited to, reviewing non-routine revenue transactions, performing accounting assessments, preparing accurate journal entries, and documenting revenue conclusions

• Monitor revenue inbox to respond timely and appropriately to business requests

• Research, resolve, and operationalize complex and non-routine revenue accounting transactions

• Identify actionable insights and suggest recommendations to address issues and improve accounting processes/efficiencies

• Create accounting policy for new product introductions in partnership with the Product and IT organizations

• Participate in and/or lead projects and initiatives with cross functional impacts

• Ensure compliance with SOX 404 key controls

• Assist with external audits and special projects as needed

Your Experience

• Bachelor’s Degree in Accounting, Finance, or related field or equivalent military experience

• Minimum of 8+ years of related work experience with 6+ years of Technical Revenue experience

• Prior Public Accounting experience with regards to Revenue (ASC 606) preferred

• CPA or equivalent a plus

• SAP, SFDC, Big Query and accounting operations experience a plus

• Advanced knowledge of Microsoft Office (Excel and PowerPoint) and Google Sheets

• Experienced in writing complex technical revenue accounting position papers

• Solid organizational skills with the ability to manage priorities and execute in a fast-paced environment with attention to details

• Team player and effective communicator with all levels of management and cross functional organizations.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $192000 - $264500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

This is a role for a leader who brings clarity to complexity, elevates teams, and navigates change with confidence. You’ll set the tone for delivery excellence across the region while contributing directly to global strategy.

Leadership & Customer Strategy

• Lead all Technical Services delivery across NAM, ensuring consistent, high-quality execution
• Align with GCS, Sales, Product, Engineering, and Partner teams to drive customer and business outcomes
• Support Area Leaders in CIO/CISO-level engagements, value reviews, and high-visibility escalations
• Represent NAM in global forums, advocating for customer insights and regional needs

People & Team Development

• Build, develop, and mentor a high-performing technical organization
• Create a culture grounded in accountability, continuous learning, and operational excellence
• Coach teams through complex customer situations, rapid change, and new delivery models
• Foster a culture of people performance management and accountability

Operational & Business Outcomes

• Maintain strong utilization, backlog health, and delivery predictability
• Optimize resource mix across FTEs and contractors to maximize agility and cost efficiency
• Reduce Time to Value and Time to Deploy by strengthening deployment and adoption practices
• Contribute to service sales growth through scalable, outcome-driven offerings
• Sustain strong relationships with subcontractors and partners to support delivery at scale
• Meet global margin targets through efficient, high-quality execution

Innovation & Delivery Excellence

• Advance automation and AI across Cloud & Cortex professional services and customer success engineering to improve scale and consistency
• Standardize delivery practices, proactively identify risks, and drive data-backed decisions across areas to improve service health
• Ensure effective execution of global and theatre-level programs, adapting them for NAM where needed

Your Experience

• 10+ years in technical services, professional services, customer success, support, or similar roles in a high-growth SaaS/cloud environment
• 5+ years leading regional or multi-regional teams with direct and matrixed reporting lines
• Strong track record of delivering against KPIs including deployment speed, adoption, margin, utilization, and CSAT
• Deep familiarity with Cloud, Endpoint, SOAR, SIEM, and SOC environments; experience with industry leading security platforms strongly preferred
• Experience supporting cyber security programs for large US Federal Government customers
• Experience with supporting operational security requirements or enterprise governance, risk, and compliance initiatives
• Experience engaging with and presenting to executive stakeholders across Product Management, Services Product Management, Sales, and PS/CS organizations
• Experience leading large scale teams exceeding 100+ FTEs and Contractor staff
• Strong communicator who can influence across technical and non-technical teams
• Skilled at building trust, developing talent, and guiding teams through ambiguity
• Balanced, thoughtful decision-maker in escalation and complex customer situations
• Highly collaborative, with a track record of driving alignment and continuous improvement
• Industry recognized security credentials, e.g. CISSP, CRISC
• Bachelor’s degree required; Master’s/MBA preferred; equivalent military experience considered
• Willingness to travel 20–30% within NAM and occasionally globally

As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised. But you won’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems with a pointed focus of providing the best customer support in the industry.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $270,000-315,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

Palo Alto Networks is building a world-class product management organization and continues to look for top-notch product management talent to expand the team. As the Director of Product Management for Strata Cloud Manager Platform you will be responsible for the foundational aspects of our platform.

To be successful in this position you must possess a combination of strong technical skills, analytical skills, as well as have a passion for driving enterprise networking & security while bridging customer business requirements with key market trends. You must be comfortable with frequent interaction with customers, prospects and industry analysts presenting our solution and explaining our security solution while understanding and articulating their requirements. You have a track record of success in leading focused, tightly-knit product teams, have delivered on product commitments in working closely with engineering leadership, and have successfully developed and articulated your vision, product strategy, and product plans to the company’s leadership.

Your Impact

• Lead the Product Management team for Strata Cloud Manager Platform
• Collaborate with PM leadership to develop your vision, product strategy, product roadmap and technology requirements as part of market and customer requirements
• Work cross functionally with the NGFW, Cloud Delivered Shared Services and SASE teams to deliver on the vision of “platformization” strategy
• Develop, manage & communicate product roadmap to customers, prospects and all key internal stakeholders
• Collaborate with engineering to solve problems and deliver high-quality products
• Engage with the product marketing team and help them develop compelling messaging, impactful sales tools and marketing content to support sales and field marketing teams
• Work with NPI, certification, professional services, support, education team and ensure your products get coverage by these cross-functional teams
• Drive product pricing and go-to-market decisions

Your Experience

• BS/MS or equivalent experience or equivalent military experience required
• Strong desire to take ownership of the full product lifecycle
• 8+ years in product management with at least 3 years in a lead/management role
• Must have product management experience in two or more areas: enterprise, cloud, network security, platform
• Very strong (written and verbal) communication and presentation skills
• Strong interpersonal skills leading and contributing to cross-functional teams
• Experience in fast-paced environments with overlapping projects/deliverables
• Proven track record in leading focused product management teams
• Proven analytical and problem-solving skills required

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $238,000 - $327,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As the Director of Engineering, you will be a key leader, setting the technical vision and strategy for a significant area of development within Prisma AIRS. You will be responsible for driving the development of this industry-defining platform, scaling our engineering teams, and collaborating with senior leadership to ensure our technology strategy aligns with the broader business objectives.

Your Impact

• Strategic Leadership: Define and execute the technical strategy and roadmap for your area of ownership within the Prisma AIRS engineering organization, managing multiple teams and engineering managers.

• Organizational Scaling: Build and lead a high-performing engineering organization. Excel at recruiting, mentoring, and retaining top-tier engineering talent and managers.

• Technical Vision: Drive the architectural direction for a complex, highly scalable, cloud-native AI security platform within your domain. Make critical high-judgment decisions on technology, architecture, and long-term design.

• Cross-Functional Execution: Partner seamlessly with senior leaders across Product Management, AI Research, UX, and other engineering leaders to deliver on a cohesive product roadmap.

• Executive Communication: Clearly articulate technical vision, strategy, project status, and risks to senior stakeholders and executive leadership.

• Culture of Innovation: Foster a results-oriented culture of innovation, execution, collaboration, and engineering excellence, empowering teams to solve challenging problems.

Your Experience

• Education: BS/MS in Computer Science, Engineering, or a related technical field.

• Experience: 12+ years of professional software development experience, with a proven track record of building and shipping high-quality, large-scale, enterprise-grade cloud services.

• Leadership: 6+ years of formal engineering management experience, with experience leading multiple teams (managing managers is a plus).

• Technical Acumen: Exceptional technical judgment with deep, hands-on experience in designing, building, and operating highly scalable, distributed systems and cloud-native services (GCP, AWS, or Azure).

• Strategic Mindset: Demonstrated ability to translate complex business needs into a clear, actionable technical strategy and roadmap.

• Communication: Excellent written and verbal communication skills, with a strong executive presence and the ability to champion ideas and initiatives across the organization.

Nice to Have

• Deep experience in the cybersecurity domain (e.g., threat detection, network security, cloud security, application security).

• Direct experience with AI/ML platforms, MLOps, or building security solutions for AI systems.

• Proven track record of managing geographically distributed teams.

• Experience presenting at industry conferences or engaging with executive-level customers.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $274,000 - $295,400/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Develop and deliver against the annual strategic plan and performance goals for the Oracle and OCI.

• Innovate and define strategic initiatives, including but not limited to joint marketing activities, tri-party agreements, product integrations, and Sales incentive programs.

• Drive Oracle Co-Sell activities with an emphasis on incremental and new opportunities for Palo Alto Networks. Ability to develop with prior experience of working across AI, Cloud, and Security sales activities

• Establish strategy and provide oversight for Palo Alto participation in Oracle Cloud events.

• Build and maintain relationships with key personnel in Oracle Cloud to solidify Palo Alto Networks’ standing and awareness within Oracle Cloud; assist in developing key relationships with the extended Palo Alto Networks cloud team and executives.

• Act as an escalation point for Palo Alto Networks’ field sales organization on engagement management with Oracle Cloud in pre- and post-sales engagements.

• Assist with providing content for Oracle Cloud training curriculum and sales enablement.

• Understand and articulate Oracle Cloud’s strategic initiatives and gain a deep understanding of the activities, roadmap, and vision of Oracle Cloud.

Your Experience

• BA, BS (or equivalent work experience), MBA/BA in Business/Economics preferred or equivalent military experience required

• 10+ years of experience in GTM Sales and Leadership roles with a minimum of 5+ years preferably working at, or with, a cloud service provider and Security Technology company; 3+ years in a global role preferred

• Industry knowledge of security product market trends, including awareness of Palo Alto Networks’ roadmap and technology development efforts, and understanding of competitive cybersecurity products

• Industry knowledge of Cloud Service Provider strategy and roadmap, Oracle Cloud required; Knowledge should include how they partner with ISVs

• Demonstrated ability to work in a virtual and matrixed environment

• Strong communication (written and verbal) and presentation skills

• Demonstrated history of managing complex 360-degree relationships across sell-to, sell-with, and buy-from.

• "Whatever it takes" attitude and motivation to do whatever is necessary to assist in winning business

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $215000 - $322500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.