Process Delivery Specilist jobs

As Testing Manager, your focus will be planning and executing various test cycles for large SAP implementations. You will work with the project team and third parties to confirm the business requirements that must be tested and the approach to meet testing requirements. You will be responsible for working directly with the functional work streams to build test scenarios and cases that cover all business requirements and satisfy the defined test strategy. Testing cycles can include functional unit testing, system integration testing, user acceptance testing, and regression testing.

In this role, you will build and manage the delivery of technology transformation projects and programs that align with our organizational strategy. You will provide assurance to leadership by managing timelines, costs, and quality, while leading both technical and non-technical project teams in the development and implementation of innovative technology solutions.

Your key responsibilities

As a Manager in this dynamic role, you will be at the forefront of technology transformation, ensuring that projects are delivered effectively and efficiently. You will face challenges that require innovative problem-solving skills and will have the opportunity to learn and grow in a fast-paced environment. Your responsibilities will include:

• Leading workstream delivery and tracking deliverable completion and project status.
• Actively participating in client working sessions and leading workstreams from planning through execution to closure.
• Managing engagement economics and implementing resource plans and budgets.
• Travel required regularly as needed by external client.

Skills and attributes for success

To thrive in this role, you will need a blend of technical and interpersonal skills. Your ability to build and manage relationships will be key to your success. The following skills and attributes will make a significant impact:

• Define the test strategy, planning, implementing and quality assurance for large complex projects
• Proven ability to drive test design, preparation, and execution across extensive business and system requirements within tight timelines.
• Proficiency in project and portfolio management tools.
• Strong understanding of iterative and hybrid delivery methodologies.
• Ability to manage project or program resource management effectively.
• Excellent communication skills with a focus on client trust and value.

To qualify for the role, you must have

• A bachelor’s degree (4-year degree).
• Typically, no less than 4 - 6 years of proven experience in a testing lead role, specifically with large SAP implementations.
• Experience in developing test strategies, scenarios, and cases.
• Strong understanding of various testing methodologies and best practices.
• Demonstrate expertise in technical skills application functional design.
• Familiarity with the System Development Lifecycle.
• Knowledge of the Technology Landscape.
• Experience in leading teams.
• A flexibility and willingness to travel to meet client needs; travel is estimated at 40-60%.

Ideally, you’ll also have

• Familiarity with testing tools and automation frameworks.
• Experience in leading complex technical initiatives.
• A track record of continuous process improvement.
• Strong analytical skills with a focus on innovative solutions.

Our global tax professionals deliver connected services across disciplines, helping clients navigate change and make informed decisions. Using advanced technology and deep expertise, we support planning, compliance, and strategy across six sub-service lines. If you're committed, thorough, and experienced in international tax, we’d love to hear from you.

Join our GCC-based tax team as an experienced transfer pricing specialist, where you'll work in a professional, client-focused environment on exciting projects. We offer flexibility and autonomy, allowing you to shape your workday while contributing to impactful solutions.

Your key responsibilities

You'll play a key role throughout the project lifecycle, translating data into insights and building strong client relationships across industries. You'll also lead multiple transfer pricing engagements and contribute to high-quality tax planning services.

Qualifications & Experience

• Minimum of 3+ years' experience in a similar role – either from another audit house or an in-house transfer pricing section
• An understanding of complex transfer pricing concepts and broad exposure to transfer pricing issues
• Strong organizational, analytical and verbal/written communication skills
• Professional and educational qualifications are Master of Science (MSc) in Business Administration and Commercial Law, Master of Science (MSc) in Business Administration and Auditing or Master of Laws

Ideally, you’ll also have

• Proficiency in Arabic
• A consistent record of excellence in a professional services environment
• Existing transfer pricing experience

Your Key Responsibilities

• Effectively lead and motivate service delivery center team who support technology consulting engagements and provide technical leadership with the SRC&R service operations and delivery
• Provide guidance and direction to the on-site GPS SRC&R consultants in identifying process improvements, including junior staff members, enhancing existing SRC&R solutions and operating SRC&R processes as required
• Additional responsibilities include support in the following areas:
  • Assess cybersecurity controls, programs and strategies using our proprietary framework and industry frameworks
  • Operate SRC&R solutions based upon engagement defined policies and procedures
  • Cybersecurity measurements and monitoring development and operations
  • Cybersecurity strategy and roadmap development
  • NIST Risk Management Framework and Assessment and Authorization enhancement, operations and governance
  • Cybersecurity focused Supply Chain Risk Management and/or Third-Party Risk management operations, assessment and enablement
  • Cybersecurity process design and re-engineering
• Drive high-quality work products within expected timeframes.
• Monitor progress and manage risk while ensuring stakeholders are kept informed about progress and expected outcomes
• Use knowledge of industry trends to identify engagement and client service issues and communicate this information to the on-site engagement team through written correspondence and verbal presentations.
• Stay informed of current Cybersecurity industry trends relevant to the services being delivered

Skills and attributes for Success

• Working knowledge of security frameworks and standards such as ISO 27001/2, PCI DSS, NIST 800-53, NIST CSF and the cybersecurity laws and regulations such as FISMA
• Ability to produce high-quality work products within expected timeframes
• Leadership experience

To qualify for the role you must have

• Bachelor's degree in a related field
• A minimum of 1+ years of related work experience
• Must be able to obtain and maintain a Secret-level clearance or higher
• Must be comfortable working in-person as needed
• Experience in one or more of the following areas:
  • Cybersecurity assessments
  • IT and cybersecurity policies, standards, procedures and controls
  • Cybersecurity strategies and roadmaps
  • Cybersecurity awareness and training
  • Cybersecurity metrics and reporting
  • Cybersecurity organization design and implementation
  • Cybersecurity and risk management solution design and implementation (e.g. SNOW IRM, Archer GRC, RiskLens, Azure Security Center, etc.)
  • Federal RMF solution operations (e.g eMass CSAM, Xacta, etc.)
  • Cybersecurity and IT architecture experience (e.g. cloud security architect, security architect)
  • Flexibility to travel up to 20%

CISSP, CISM, CISA, CIPT, CIPM, CIPP CRISC or other relevant certification

• Prior experience in a service delivery center or similar environment

You will play a key role in defining and reviewing how Private Equity (“PE”) Fund advisors meet regulatory, tax, and financial statement reporting requirements, using our new, proprietary EY-developed technology platform. Top tier PE fund managers are assessing and onboarding to the EY platform, which brings together investment risk data, transaction, and holdings data into a single platform for workflow management, transparency, and accountability to lower reporting costs and streamline their fund accounting and fund financial reporting processes. Join our team and assist leading PE fund advisors address their most complex reporting and technology challenges.

Your key responsibilities

• Review journal entries and related support documents for quarterly fund valuation entries.
• Review the work of other team members with diverse backgrounds to ensure accuracy and completion according to regulatory reporting policies and procedures.
• Drive high quality work products within expected timeframes and budget. Monitor progress, manage risks, and ensure leadership is kept informed about progress and expected outcomes.
• Resolve any exceptions/negative trends in Reference Data Operations and continuously develop and implement possible solutions to streamline existing processes.
• Bring strong attention to detail, problem solving and critical thinking to ensure work is complete and accurate and escalate issues to leadership when appropriate.

Skills and attributes for success

• Capable of transforming demonstrations into comprehensive written procedures, work aids, FAQs, and other documentation.
• Understands how to structure written content to enhance usability for end users.
• Quickly grasps new processes and can actively collaborate with Subject Matter Advisors and other team members to develop corresponding procedures, ensuring alignment with organizational standards and best practices.
• Actively participates in discussions by posing relevant questions during meetings and demonstrations, seeking clarification from Subject Matter Advisors as needed to enhance understanding and drive informed decision-making.
• Possesses a risk-aware mindset, capable of identifying key risk areas and effectively communicating them to relevant team members, while also playing a proactive role in contributing to their resolution.
• Demonstrates a strong ability to build and nurture relationships with various stakeholders, gathering valuable input and feedback on policies and training initiatives to foster a collaborative environment.
• Detail-oriented, meticulously capturing all aspects of a process and ensuring their incorporation into our procedures and policies, thereby promoting consistency and accuracy across the organization
• Strong interest in gaining expertise in the complexities of private equity and real estate fund accounting, investment accounting, and reporting practices.
• Deliver client requirements in a regulatory driven environment, process improvements, and understand operationally complex fund accounting principles.
• Develop relationships with team members across multiple geographic locations and time zones

To qualify for the role, you must have:

• At least 3 years of work experience in fund accounting operations, fund audit, or a related field within the asset management industry, especially private equity and real estate funds.
• Strong technical writing skills and relevant experience writing accounting policies, procedures, and training materials.
• Ability to run client-facing meetings to gather requirements needed to create new or refresh existing accounting policies.
• Working knowledge of common and complex private equity and real estate fund structures.
• A bachelor’s degree in business, accounting, finance or related discipline
• Analytical skills, especially those related to fund accounting, investment accounting and asset management.
• Strong proven communication skills demonstrated through effective writing and presentations to clients and internal stakeholders.
• Effective leadership, project management, and organizational skills.
• An understanding of financial products and services, including those related to depository institutions, asset management, securities, financial technology, and/or private equity.
• An interest in working in an environment which encourages continuous learning, development and identification of opportunities for improvement of individual and team performance.
• A willingness to travel on an exception basis for client needs.

Ideally, you’ll also have:

• Understanding of risk and controls framework utilized in developing SSAE 18 SOC 1 reports.
• An interest in technical accounting concepts.
• Understanding of fund legal documents (LPA, PPM) and fund structure charts.
• Experience overseeing the work of junior team members including coaching and mentoring

What we look for

You should be flexible and able to juggle multiple responsibilities, including delivery of exceptional quality work to our clients. In addition, you’ll be a motivated self-starter, and will value sharing best practices with your colleagues and leaders.

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Plus, we offer:

• Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture : You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

The Service Delivery Center (SDC) is made up of high-performing, US-based resources who work closely with our experienced professionals to deliver project-based work and managed services to our federal and state clients. The SDC is a core component of the GPS practice.

In this role, you’ll be involved in project teams of all sizes, assessing or collecting client information, and reviewing supporting information for consistency with client and regulatory requirements.

Key responsibilities:

• Become technically proficient in applicable program procedures and requirements
• Review documentation for completeness by following fundamental guidelines outlined in Program instructions and established procedures
• Assist with fact finding and obtain needed documentation to resolve issues and exceptions
• Commit to meticulous attention to detail and uphold strict adherence to all Program requirements
• Execute proper documentation of review procedures and client communications per Program requirements
• Provide written and verbal data analysis, outcome assessments, and procedural advice regarding client processes, administration and information
• Develop increasing knowledge of sector-specific regulations and skills to support clients in adhering to regulatory requirements

• Deliver status updates and effective feedback on best practices, challenges, and workstream insights
• Contribute to driving operational efficiency
• Execute and deliver on engagement-specific tasks as directed
• Recognize and actively seek guidance from team leaders when faced with unfamiliar circumstances

Skills and attributes for success:

• Ability to comprehend and retain complex training materials, demonstrating focus and engagement during training sessions
• Attention to detail and ability to closely follow processes and procedures
• Ability to interact with clients and offer feedback on processes, trends and best practices
• Capability to redirect attention as needed and reprioritize daily workload with direct supervision
• Willingness to learn firm and client-specific technologies
• Readiness to learn and explore, eager to investigate complex situations to find solutions
• Display a high-level of professionalism and maintain a polished demeanor in an environment with client and leadership presence
• Authentic communicator with the ability to collaborate with EY colleagues across various teams who want to develop personally and professionally in a dynamic organization.

To qualify for this role, resource must have the following:

• A bachelor’s degree
• United States Citizenship
• Strong customer service and organizational skills
• Experience with Microsoft Office Suite (MS Word, Excel, PowerPoint)
• Excellent written and verbal communication skills to interact with internal team members and external client personnel
• Ability to learn and use technology and follow a linear and well-defined process
• Respect for the need to maintain confidentiality and tact when reviewing and discussing client circumstances
• Proficiency in the English language, including the ability to listen, understand, read and communicate effectively, both in writing and verbally, in a professional environment
• Must be able to obtain and maintain a secret clearance or higher
• Ability to work in the office 5 days a week (Monday-Friday)
• Capacity to work some overtime

Ideally, resource(s) will also have:

• Prior experience in a service delivery center or similar environment
• Familiarity with public sector regulatory environments at the local, state, and/or federal level

Senior Analyst - Financial Services Organization – AI and Data – Service Delivery Center

You’ll architect and deploy production-grade AI agents and multi-agent systems that transform financial services. Working with cutting-edge LLMs and agentic frameworks, you’ll build autonomous systems that process millions of transactions, make intelligent decisions, and continuously learn from real-world financial data. This is your chance to shape how AI reshapes global finance.

Build Autonomous Financial AI Systems

• Design and implement multi-agent architectures using LangChain, AutoGen, or CrewAI for complex financial workflows
• Deploy production-ready LLMs fine-tuned for financial domain expertise (loan underwriting, risk assessment, regulatory compliance)
• Create RAG (Retrieval-Augmented Generation) systems that connect AI agents to enterprise knowledge bases and real-time market data
• Implement agentic reasoning systems capable of autonomous decision-making within regulatory boundaries

Scale AI Solutions for Enterprise Impact

• Deploy AI agents serving millions of customers with sub-second latency requirements
• Build robust MLOps pipelines for continuous model improvement and A/B testing
• Implement comprehensive monitoring and observability for autonomous systems
• Optimize inference costs while maintaining performance SLAs

Drive Innovation in Financial AI

• Prototype breakthrough applications: AI-powered trading assistants, autonomous compliance monitors, intelligent fraud detection agents
• Collaborate with financial domain experts to translate complex regulations into AI agent behaviors
• Contribute to EY’s AI research initiatives and patent applications
• Present solutions to C-suite executives at major financial institutions

Core Skills (Must-Have)

• 3-5 years of Python programming with production deployment experience
• Hands-on experience with LLMs: GPT-4, Claude, Llama, or similar foundation models
• Agentic AI frameworks: LangChain, AutoGen, CrewAI, or similar multi-agent orchestration tools
• Vector databases: Pinecone, Weaviate, or Chroma for semantic search at scale
• Cloud platforms: AWS SageMaker, Azure OpenAI Service, or Google Vertex AI
• MLOps practices: Model versioning, A/B testing, drift detection, and continuous deployment

Preferred Skills (Nice-to-Have)

• Experience with financial services applications (trading, risk, compliance, or banking)
• Knowledge of prompt engineering and in-context learning optimization
• Familiarity with model fine-tuning techniques (LoRA, QLoRA, PEFT)
• Understanding of AI safety practices and responsible AI frameworks
• Experience with real-time streaming architectures (Kafka, Flink)
• Contributions to open-source AI projects
• Good written and verbal communication skills
• A willingness and ability to travel at 0%-25%
• Valid driver’s license in the US
• Valid passport

Ideally, you’ll also have

• Certification in any database management system, reporting or data visualization, or programming/statistical language
• Working knowledge or certifications in cloud technologies such as Snowflake, Databricks, AWS, or Azure
• Experience with generative AI models and techniques, including GANs and Transformers
• Understanding of the ethical implications of generative AI and commitment to responsible AI practices

What we look for

We’re interested in professionals that are passionate about technology, who already have an understanding of data and are comfortable analyzing or manipulating it while generating reports for clients. You’ll also need to be able to clearly articulate both problems and proposed solutions, and have the willingness to learn and quickly adapt to changing requirements. On top of this, we’re looking for team players and hard workers who are not afraid to take initiative to master their craft and produce high-quality work. If you have a proactive approach and want to be part of a group that continues to grow significantly, this role is for you.

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, both pension and 401(k) plans, a minimum of 15 days of vacation plus ten observed holidays and three paid personal days, and a range of programs and benefits designed to support your physical, financial, and social well-being. Plus, we offer:

• Opportunities to develop new skills and progress your career
• Support and coaching from some of the most engaging and knowledgeable colleagues
• A collaborative environment where everyone works together to create a better working world
• Excellent training and development prospects

Responsibilities include, but are not limited to, the following:

• Install and configure POWER BI.
• Monitor the POWER BI platform, including integration with RTX observability and alerting solutions, and recommend platform improvements.
• Troubleshoot and resolve POWER BI platform issues.
• Configure data source connections and manage asset libraries.
• Identify and raise system capacity related issues (storage, licenses, performance threshold).
• Define best practices for POWER BI deployment.
• Integrate POWER BI with other ES Data platforms and Business Unit installations of POWER BI.
• Participate in overall data platform architecture and strategy.
• Research and recommend alternative actions for problem resolution based on best practices and application functionality with minimal direction.

Knowledge and Skills:

• 3+ years working in customer success or in a customer-facing engineering capacity is required.
• Large scale implementation experience with complex solutions environment.
• Experience in customer-facing positions, preferably industry experience in technology based solutions.
• Experience being able to navigate, escalate and lead efforts on complex customer/partner requests or projects.
• Experience with Linux command line.
• An aptitude for both analyzing technical concepts and translating them into business terms, as well as for mapping business requirements into technical features.
• Knowledge of the software development process and of software design methodologies helpful
• 3+ years experience in a cloud ops / kubernetes application deployment and management role, working with an enterprise software or data product.
• Experience with Attribute-based Access Control (ABAC), Virtual Director Services (VDS), PING Federate or Azure Active Directory (AAD) helpful.
• Cloud platform architecture, administration and programming experience desired.
• Experience with Helm, Argo CD, Docker, and cloud networking.
• Excellent communication skills: interpersonal, written, and verbal.
• Experience with Identity Access Management (IAM).

• Candidates with DoD experience are preferred.

Education and Work Experience:

• This position requires a minimum A BA/BS Degree (or equivalent) in technology, computing or other related field of study.
• Experience in lieu of education may be considered if the individual has ten (10) or more years of relevant experience.

Hours:

• Normal work schedule hours may vary, Monday through Friday. May be required to work flexible hours and/or weekends, as needed, to meet deadlines or to fulfill application administration obligations.
• May participate in an on-call rotation for multiple BI platforms.
• Ability to travel