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Flywire Senior Product Manager Payments Platform United States, Massachusetts, Boston
Own the North American gateway roadmap, focusing on optimizing and scaling the connections between Flywire’s platform and its payment partners (e.g., PSPs, acquirers, financial institutions) for payments originating in United...
Serve as the primary relationship owner for an assigned client portfolio, fostering strategic and operational partnerships across multiple campus offices. Partner with Sales, Implementation, Client Optimization and other teams to...
Lead and mentor a team of technical & non-technical support specialists and engineers. Oversee day-to-day support operations, ensuring timely and accurate responses to customer issues. Manage and prioritize technical escalations...
Support a high-visibility team with significant impact on the company vision and its product. Work with a highly motivated independent team of developers, enabling them to produce high quality software...
Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product. Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory...
Manage and administer Flywire Global Corp’s Anti-Financial Crimes Compliance Program including: Licensing and Exam Management, NMLS, Know Your Customer (KYC), Government Sanctions, Program Governance, AML Training, Regulatory Reporting, and Anti-Fraud....
Oversee product launches of medium and large complexity projects and features. Understand and contribute to the overall product strategy and vision through the roadmap. Define initiatives in detail in order...
Own the North American gateway roadmap, focusing on optimizing and scaling the connections between Flywire’s platform and its payment partners (e.g., PSPs, acquirers, financial institutions) for payments originating in United...
As a Human Resources Manager in the tech industry, your role is to oversee the daily operations and administration of the human resources department. You will manage recruiting, hiring, onboarding, coaching, and development of team members, ensuring that the team is an effective and productive force. You will build lasting relationships with team members, set performance expectations and standards, and ensure that their work meets these demands. You will handle employee concerns, provide guidance and mentorship, and coordinate the performance reviews process.
Key responsibilities include:
• Develop HR strategies and initiatives aligned with overall business strategies
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Ensure benefits programs, employee contracts and workplace policies comply with current local and international laws
• Implement HR strategies that are cost-effective and promote Expoint’s desired work culture
• Develop a training program to ensure all team members possess the skills and knowledge necessary to perform their job duties
• Handle employee reviews, career development and succession planning
• Foster and maintain positive relationships between team members and leadership
• Create and maintain interpersonal communication channels with other teams within Expoint
Working with the HR department at Expoint, you will help build a strong and successful culture. You will be a coach and a mentor, enabling team members to actively engage and reach their performance potential. If you have experience with HR management in the tech industry, Expoint wants to hear from you!