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As a Senior Product Manager, you will define and lead the strategy for how we design, build, and scale AI-powered help experiences. You will work closely with design, engineering, data science, and operations to turn emerging AI capabilities into simple, trusted, and impactful products for customers and the business.
What You Will Accomplish:
Define the product strategy, roadmap, and execution for AI Agents and composable AI platforms.
Use data and experimentation to guide decisions, measure impact, and drive continuous improvement.
Turn customer and business needs into clear, actionable product direction and requirements.
Bring data, insights, and industry trends to inform and improve the product experience.
Partner closely with design, engineering, and data science to deliver reliable, high-quality products at scale.
Build alignment and strong partnerships across teams to stay focused on shared goals.
Keep the customer at the center of every product decision.
What You Will Bring:
6+ years of product management experience, with at least 2 years in AI/ML or data-driven products.
Experience applying AI to improve customer experiences and solve real customer problems (e.g., conversational AI).
Skilled at using data and insights to uncover opportunities, drive prioritization, and measure success.
Technical fluency and foresight to collaborate with engineers.
High ownership mindset with a bias for action and focus on creating customer and business impact.
Exceptional leadership, communication, and collaboration skills across technical and non-technical teams.
Experience building 0→1 products and navigating ambiguity with confidence.
Experience in customer support or self-service domains is a plus but not required.
The base pay range for this position is expected in the range below:
$124,000 - $208,300These jobs might be a good fit

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What you will accomplish:
provide a comprehensive, 360 view of each customer
Provide thought leadership on the customer segmentations and predicted signals that eBay needs to develop , based on internal and external customer data and developed using machine learning methods
Provide strategic direction to build a modern, sustainable data program in collaboration with the data management and architecture teams, to serve as the foundation for our customer-centric efforts and external data sharing strategy
Understand eBay’s internal data structure (domain owners, stewards etc.), internal data usage, and external data sharing risks and tie it back to the business needs
Lead the creation of regular updates to the executive leadership team and throughout the eBay global business on the health of the eBay customer base, spotting the opportunity areas and working with partners to drive strategies that help eBay grow
Collaborate closely with technology and data platform teams
What you will bring:
8+ years of experience in Customer data science, customer strategy and/or product roles, including 5+ years leading teams
Master’s degree or equivalent experience or above in a quantitative field, e.g., statistics, mathematics, physics, computer science, economics, engineering.
Consistent track record building analytical products and customer data-science driven programs
Strong expertise in customer data, customer analytics and quantitative analysis approaches, including experience evaluating ML models with custom metrics and robust frameworks
Deep understanding of data governance methodologies
High-reaching, self-starter attitude; able to adapt to emerging challenges and implement under ambiguity.
Experience with LLMs, prompt engineering, and RAG techniques (preferred)
The base pay range for this position is expected in the range below:
$218,400 - $291,600These jobs might be a good fit

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What makes this role exciting is the incredible potential within the Live Shopping market . You’ll have the chance to:
Drive significant impact: Your strategies will directly contribute to eBay’s growth and leadership within a high-profile part of our business.
Innovate and experiment: From testing new paid media channels to piloting unique content formats, you’ll have the freedom to define new ways to connect with audiences.
Build and lead a team: Foster creativity and performance within a dedicated team focused on live shopping success.
Leverage our unique position:
Define, grow, and engage audiences for eBay Live — building strategies to grow customers across categories (channels, tactics, messaging, creative, etc).
Develop and execute integrated marketing campaigns , from awareness through conversion, ensuring a cohesive experience across paid, owned, and earned channels.
Lead a rigorous “test and learn” approach in paid media, identifying high-performing tactics and scaling them to achieve brand and business objectives.
Craft a compelling brand narrative for eBay Live, balancing the needs of diverse verticals with eBay’s overarching business goals.
Partner cross-functionally with internal marketing, product, design, research, communications, and category teams to deliver seamless customer experiences.
Use insights and analytics to measure impact, identify opportunities, and continually refine audience and media strategies.
Cultivate relationships with creators, influencers, and partners to expand reach and community engagement.
Manage and optimize budgets
10+ years of brand and/or growth marketing experience , including direct expertise in live shopping, livestream commerce, or interactive retail platforms .
Demonstrated success in audience definition, acquisition, and conversion across multiple verticals.
Proven ability to develop, test, and scale paid media strategies that drive measurable business impact.
Strong leadership and team-building skills, with experience guiding cross-functional teams in complex, fast-paced environments.
Deep understanding of consumer behavior in live shopping contexts and how to engage diverse communities.
Exceptional communicator and collaborator, with the ability to influence stakeholders at all levels.
The base pay range for this position is expected in the range below:
$162,000 - $216,300These jobs might be a good fit

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This role requires a unique product leader who can successfully navigate an ambiguous, fast-paced environment. You will be responsible for defining and delivering high-impact features across the entire live commerce journey, including the foundational technology platform, the global buyer experience, and the tools sellers use to broadcast, engage, and monetize their live streams. If you thrive on significant ownership, high visibility, and the chance to build the future of e-commerce, this is the role for you.
What you will accomplish:
Serve as a visionary leader for your product space within live commerce, developing a strategy and roadmap that aligns with eBay's top-level goals. This requires blending deep customer empathy with an understanding of market trends, business goals, and competitive insights.
Drive the full product lifecycle for multiple features or a major product initiative, from initial discovery and opportunity sizing to launch, iteration, and post-launch analysis.
Own and deliver a challenging product roadmap on time, demonstrating a strong bias for action and high-quality outcomes. You will write clear, detailed requirements (PRDs) that prioritize hypotheses for testing and iteration.
Lead and inspire confidence among a wide range of partners, including engineering, design, data science, research, and marketing. You will foster collaboration, build alignment, and drive shared goals across all stakeholders.
Define key success metrics, leverage data and analytics to quantify customer problems, size opportunities, and ultimately measure the impact of your work on organizational goals.
Cultivate a knowledge of the technical architecture and backend systems for your product area to effectively partner with engineering, unblock development, and influence technical decisions.
What you will bring:
8+ years of product management or related strategy experience, with e-commerce, video, or social commerce experience highly preferred.
Bachelor’s degree required; MBA or relevant advanced degree preferred.
Ambiguity Management: Exceptional ability to thrive in an ambiguous, 0-1 environment, distilling complex, unclear problems into a clear product vision and actionable roadmap.
Prioritization and Tradeoffs: Demonstrated ability to evaluate options, assess trade-offs (short-term vs. long-term), and recommend a path forward, even with incomplete data.
Influence & Communication: Masters written and verbal communication, adapting your message to influence both execution teams and executive leadership. Ability to lead and inspire without direct authority.
Analytical Rigor: Proven ability to use quantitative and qualitative insights to build strong business cases, define necessary data, and measure product performance.
The base pay range for this position is expected in the range below:
$178,400 - $238,200These jobs might be a good fit

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Build and scale Live categories and business in North America
Develop and execute playbooks, strategy for different Live “formats” and category playbooks to scale eBay Live across multiple categories
Set the seller and buyer segments and strategy for eBay Live to scale supply, demand and platform
Manage end-to-end execution for content and programming, activations, and IRL events
Partner with core category leaders, marketing, and operations to align on inventory, content, and pricing strategies
Develop and execute live commerce activation strategies across multiple categories.
Partner with category leaders, marketing, and operations to align on inventory, content, and pricing strategies.
Scale eBay Live programming into a globally replicable model.
Build scalable playbooks and seller training for using eBay Live tools.
Lead creative testing and highlight activations (e.g., eBay Live Studio, Black Friday pilots).
Explore opportunities to build or enhance a content studio to support live commerce.
Establish frameworks to expand successful U.S. programs globally.
Drive strong collaboration between category, business development, and operations teams.
Serve as the thought leader on how eBay brings category strategy to life through live formats.
12+ years of experience in ecommerce, live commerce, digital retail, or related strategic leadership roles.
Proven ability to translate business strategy into consumer-facing programs or activations.
Strong leadership and team management experience with cross-functional collaboration skills.
Deep understanding of content, storytelling, and live shopping engagement strategies.
Experience developing scalable playbooks and frameworks for seller enablement.
Demonstrated creativity, strategic agility, and operational excellence.
Ability to thrive in a fast-moving, ambiguous environment and deliver measurable result
The base pay range for this position is expected in the range below:
$234,000 - $312,400These jobs might be a good fit

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What you will accomplish:
What you will bring:
Qualification Preferences:
The base pay range for this position is expected in the range below:
$108,400 - $186,400These jobs might be a good fit

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What you will accomplish
Create world-class, user-centered designs and experiences which solve for customer needs, deliver on business requirements, account for technical feasibility and leverage future trends
Use your understanding of user-centered design processes and ability to create prototypes and high quality design work to drive product design for end-to-end projects in agile, cross-functional teams
Operate as a "Co-Founder" within the cross-functional product team by identifying and validating user problems, producing inventive and thoughtful solutions for users and the business, and shipping meaningful product updates that deliver tangible results
Unite multiple AI-related projects into a cohesive portfolio and end-to-end experience for our customers via collaboration with our design system teams, engineers and multiple product management teams
Deliver tested solutions via participation in user research, product discovery & testing
8+ years of professional experience in product design as an IC design lead working across large cross-domain and cross-functional projects which define an end-to-end customer experience
An outstanding portfolio which demonstrates a broad range of design and product strategy across web-based and native applications and consumer experiences
Experience using design thinking methodologies & UCD processes to drive collaboration across agile, cross-functional teams in a large organization
Hands-on experience driving product and concept development, including generative research, storyboarding, user-journey mapping, competitive analysis, prototyping, qualitative interviews and quantitative testing
Ability to synthesize ambiguity, bringing industry trends, research, team insights, business priorities, and partner feedback into actionable UX strategy and design execution
Experience designing AI interfaces or other experience designing with emerging technologies
The base pay range for this position is expected in the range below:
$124,000 - $208,300These jobs might be a good fit

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As a Senior Product Manager, you will define and lead the strategy for how we design, build, and scale AI-powered help experiences. You will work closely with design, engineering, data science, and operations to turn emerging AI capabilities into simple, trusted, and impactful products for customers and the business.
What You Will Accomplish:
Define the product strategy, roadmap, and execution for AI Agents and composable AI platforms.
Use data and experimentation to guide decisions, measure impact, and drive continuous improvement.
Turn customer and business needs into clear, actionable product direction and requirements.
Bring data, insights, and industry trends to inform and improve the product experience.
Partner closely with design, engineering, and data science to deliver reliable, high-quality products at scale.
Build alignment and strong partnerships across teams to stay focused on shared goals.
Keep the customer at the center of every product decision.
What You Will Bring:
6+ years of product management experience, with at least 2 years in AI/ML or data-driven products.
Experience applying AI to improve customer experiences and solve real customer problems (e.g., conversational AI).
Skilled at using data and insights to uncover opportunities, drive prioritization, and measure success.
Technical fluency and foresight to collaborate with engineers.
High ownership mindset with a bias for action and focus on creating customer and business impact.
Exceptional leadership, communication, and collaboration skills across technical and non-technical teams.
Experience building 0→1 products and navigating ambiguity with confidence.
Experience in customer support or self-service domains is a plus but not required.
The base pay range for this position is expected in the range below:
$124,000 - $208,300These jobs might be a good fit