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Exceed customer expectations, monitor service trends, and develop standards and processes to elevate the overall service experience. Lead by example, prioritize team success, and actively engage in team growth and...
Ensure sufficient coverage of competent, trained staff to support all Quality and Production targets in all Gigafactory manufacturing operations and maintain a culture that prioritizes safety and quality through communication,...
Exceed customer expectations, monitor service trends, and develop standards and processes to elevate the overall service experience. Lead by example, prioritize team success, and actively engage in team growth and...
Collaborate with the Sales Manager to align on business needs and strategies, while demonstrating sales leadership through active floor presence and role modeling (70% of the time). Ensure all employees...
Manage cross-functional programs from end-to-end, covering a range of areas across vehicle engineering; coordinating with vehicle, hardware and firmware teams. Scope of projects range from complete new product programs to...
Manage cross-functional teams to ensure successful manufacturing line launches across Tesla locations, collaborating with global teams to develop advanced automation equipment. Create, maintain, and communicate schedules and plans for manufacturing...
Implement the technical definition for global Tesla 4680 Cell Manufacturing in the Austin, TX Gigafactory. Be a critical technical interface between design, manufacturing engineering, supplier quality, and the factory. Work...
Exceed customer expectations, monitor service trends, and develop standards and processes to elevate the overall service experience. Lead by example, prioritize team success, and actively engage in team growth and...
At Expoint, the Global Account Manager is a crucial role in our mission to build relationships between international tech companies and their customers. As our Global Account Manager, you will ensure customer loyalty, engagement, and growth across our international customer base.
Your primary role as our Global Account Manager will be to identify opportunities for growth, actively build relationships with existing customers, and develop plans that will maximize customer value. You will be working across all channels such as phone, email, and face-to-face interactions to develop strong relationships and establish ongoing dialogue with customers.
You will strategize to generate new customers and retain current customers, along with meeting goals for customer satisfaction and industry-leading capabilities. You will research existing customer needs, track customer feedback, and proactively identify opportunities for improvement.
Your ability to individualize customer plans by responding to their unique needs and to build strong customer relationships across all cultures, time zones, and languages is essential in this role. To be successful, you must have excellent interpersonal skills, a strong organizational sense and a demonstrated history of outstanding customer service.
You will be a part of a dynamic Global Account Management team and as our Global Account Manager, you will play an integral role in ensuring customer loyalty, engagement, and growth across our international customer base. This is your chance to make a real impact while developing relationships with the tech world’s biggest players.