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The Impact You’ll Make in this Role
As a
Lead Design Operations Project Manager , you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by:
Your Skills and Expertise
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
Additional qualifications that could help you succeed even further in this role include:
Work location:
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
Please access the linked document by clicking select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.
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What you'll be doing:
Onboard new repair partners and manage day-to-day repair operations across our sites, ensuring all facilities achieve turnaround time and quality targets.
Lead daily operational reviews with repair partners to track key operational metrics, resolve bottlenecks, and enforce accountability for on-time delivery and repair commitments.
Function as the key intermediary between repair partners and NVIDIA internal teams — Engineering, Quality, Procurement, Logistics, and Planning — to set shared goals and overcome barriers to meeting targets.
Drive continuous improvement in repair processes, capacity utilization, yield, and quality through structured root-cause and corrective-action initiatives.
Coordinate repair commit performance (planned vs. actual), monitoring metrics such as on-time completion rate, FA/bonepile recovery time, turnaround time, and test yield.
Evaluate capital expenditures and repair expenses, and hold quarterly business meetings with repair collaborators.
Partner with Engineering and Quality to implement repair process controls, engineering change management, and compliance audits.
Work with Planning and Procurement to ensure supply chain readiness for new service offerings and ongoing repair builds.
Champion operational excellence by ensuring sites meet quality and delivery commitments, improving metrics.
What we need to see:
Bachelor’s degree in Engineering, Operations, Supply Chain, or equivalent experience.
15+ overall years of hands-on operations experience managing technology repair, refurbishment, or production environments.
8+ years ofmanagement/leadershipexperience in reverse logistics or repair operations, including managing multiple sites and vendors (domestic and international).
Established record of managing daily factory performance, tracking critical metrics, and ensuring vendor accountability.
Strong understanding of OEM server, PCBA, and system test processes.
Experience implementing process improvements, capacity planning, and inventory control systems at repair or manufacturing facilities.
Demonstrated ability to lead cross-functional teams (Engineering, Quality, Planning, Procurement) and deliver measurable performance gains.
Data-driven decision maker with excellent problem-solving, communication, and vendor management skills.
You will also be eligible for equity and .

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What You Will Be Doing:
Bring new products and new technologies to high volume manufacturing
Deliver datamation solutions for enhanced decision making
Manage supplier performance evaluation matrix and keep it updated based on changing business needs
Drive continuous improvement in manufacturing yield, cycle time and product quality/reliability
Lead change control through qualification and notification
Lead non-conforming material disposition
Manage BOM supply chain and optimize sourcing solutions for best capacity and cost
What We Need To See:
Master’s degree or higher in Engineering or Science with emphasis on Mechanical, Materials Science, Chemical Engineering fields (or equivalent experience)
12+ years of validated experience in Flip Chip semiconductor packaging design, process and materials development. Direct experience in advanced assembly technologies such as 2.5D/3D packaging, Photonics packaging experience is desirable
Solid technical knowledge of materials, process, package design and equipment technologies in substrate, bumping, and chip assembly
Strong skills in project management and supplier management
Solid understanding of quality control, statistics process control, gage R&R and DOE techniques
Good knowledge of packaging industry and its supply chain
Excellent written and verbal communication skills
Experience working with multi-functional teams across the world
You will also be eligible for equity and .

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What you will accomplish:
Devote yourself to ensuring customer satisfaction
Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty
Assist with answering customer inquiries and problems by routing customer to the appropriate contact and or department
Provide timely, empathetic support to customers through our Zendesk software, handling incoming chats and emails with care and speaking with Caramel customers over the phone
Build strong feedback loops between customers and internal teams to continually improve customer experiences
Maintain and influence Standard Operating Procedures (SOPs) to ensure consistency and effectiveness and enhance our customer Knowledge Base/FAQ to proactively address common queries and reduce ticket volume
Identify and promptly resolve customer issues, collaborating with cross-functional teams as needed to deliver exceptional service
What you will bring:
2+ years of technology customer support experience with exceptional customer service skills
Technology or automotive industries experience
Proficient with or the ability to quickly learn an array of computer software and Microsoft office applications
Effective communication skills via any means with individuals of any level internally and externally, employing a consultative approach
Ability to help non-technical customers solve technical issues, employing sophisticated problem-solving and analytical skills
Automotive industries experience and basic knowledge of automobile terminology and purchase and sale documentation preferred
Bachelor’s degree or equivalent a plus
Where & When You Will Work:
Remote Hybrid - must be based in Jacksonville FL
Remote four days per week - must be in office Wednesdays, and available for periodic (likely quarterly) in-office meetings. Office location is Southside Estates neighborhood of Jacksonville FL.
Working Schedule: Monday - Friday, 9:00am - 5:00pm EST
The base pay range for this position is expected in the range below:

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This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

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What you'll be doing:
Lead business operations and analytics across NVIDIA’s ODM ecosystem, enabling manufacturing scalability and operational rigor.
Develop and maintain data-driven operational models and dashboards to track capacity, yield, and shipment performance across partners.
Partner with Finance, Operations, WWFO, and Product teams to connect operational metrics with financial outcomes.
Implement governance frameworks, standardized important metrics, and regular reviews to develop accountability and transparency across global sites.
Collaborate with ODMs and internal teams to boost data accuracy, efficiency visibility, and process automation.
What we need to see:
Bachelor’s or Master’s degree in Data Science, Business, or Finance or equivalent experience (MBA preferred).
8+ years of experience in hardware operations, manufacturing analytics, or financial planning — ideally within data center, semiconductor, or hyperscaler environments.
Proven strength in data analysis, modeling, and visualization using tools including Tableau and Microsoft Office.
Proficient knowledge of ODM/OEM business structures, production processes, and logistics operations.
Outstanding communication and execution skills— you can transform data into clear insights and collaborate effectively across global teams for implementation.
A track record of excelling in fast-paced, cross-functional environments where accuracy, speed, and teamwork matter.
Ways to Stand Out from the Crowd:
Demonstrated ability to build predictive modeling frameworks that link operational data with business outcomes.
Proven success driving process automation or analytics transformation within a complex manufacturing or supply-chain network.
Sound comprehension of supply chain management, optimizing manufacturing processes, and performing scenario analysis for substantial operations.
Experience collaborating across engineering, finance, and operations to solve high-impact business challenges.
Passion for translating data into strategy — turning operational insights into measurable results that advance NVIDIA’s AI Factory mission.
You will also be eligible for equity and .

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What you’ll be doing:
Develop methods, execute performance tests, and analyze data for IC components and board-level product certifications.
Participate in research and development of novel IC qualification processes.
Review and interpret equipment manuals, schematics, and technical documents to support equipment setup, calibration, and installation.
Assist engineers with analysis tasks, including equipment setup, sample preparation, basic thermal/power characterization, and troubleshooting of test equipment.
Support reliability lab operations by contributing to test requirement assessments, metrology design/optimization, and mechanical fixture assembly/debug.
Prepare and deliver project updates and lessons learned to the team.
What we need to see:
Currently pursuing a masters degree in Materials Science, Mechanical Engineering, or a related field.
Knowledge with IC packaging, reliability testing, and semiconductor technologies.
Knowledge withpackaging/test/failureanalysis lab equipment is a plus.
Knowledge of CAD/SolidWorks or similar design software is desirable.
Strong problem-solving skills, attention to detail, and ability to work both independently and collaboratively.
Excellent communication skills, with the ability to document and present technical findings clearly.
Ways to stand out from the crowd:
Knowledge in IC packaging and physics of failure
Experience in high power testing, such as Hipot, SIR, ECM
Experience in image processing
You will also be eligible for Intern
Applications for this job will be accepted at least until November 17,2025.
Share
The Impact You’ll Make in this Role
As a
Lead Design Operations Project Manager , you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by:
Your Skills and Expertise
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
Additional qualifications that could help you succeed even further in this role include:
Work location:
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
Please access the linked document by clicking select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.
These jobs might be a good fit