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ORCA Security Customer Success Engineer United States
Follow a customer escalation process to Identify opportunities for continuous improvement. Drive new business growth through strong advocacy and reference-ability. Help build the knowledge base and documentation library. Become an...
Provide pre-sales support for qualified opportunities and POC (proof of concept) process for the Orca Cloud Security solution. Deliver technical presentations of the offering to new potential customers. Collaborate with...
Manage a lab containing a large number of AW stand-alone systems (Servers & Workstations) across MI, CT, MR, and Interventional. Maintain systems via regular load-from-colds, platform software updates 2-3x/yr, application...
Formulate test plans, and carry out performance and scalability benchmarks against various storage components/features of the OCPv platform to characterize performance, drive product performance improvements, and detect performance regressions through...
High School/GED AND 10 Years’ Experience. Associate AND 8 Years Experience. Bachelor AND 6 Years’ Experience. Master AND 9 Years’ Experience. Medical/Dental/Vision coverage. 401(k) plan. Tuition reimbursement program. Paid Time...
To hold network information gathering workshops with the Customer to understand the Customer’s existing network design and technical requirements of new network designs. To understand the Customer’s organizational structure and...
Formulate test plans, and carry out performance and scalability benchmarks against various storage components/features of the OCPv platform to characterize performance, drive product performance improvements, and detect performance regressions through...
Follow a customer escalation process to Identify opportunities for continuous improvement. Drive new business growth through strong advocacy and reference-ability. Help build the knowledge base and documentation library. Become an...
As a Failure Analysis Engineer, you will be part of a team of highly skilled engineers at Expoint that provides leadership and direction in the analysis, troubleshooting, and corrective action for high-tech product and system failures. You will lead investigations into complex production issues using both traditional and advanced diagnostic techniques to determine root cause and recommend corrective actions. You will also be responsible for developing and presenting technical solutions to cross-functional teams, while also conducting failure analysis on sample product to appropriately determine root cause of failure.
In order to thrive as a Failure Analysis Engineer, you must possess a strong technical aptitude and have a proven track record of successfully leading failure analysis investigation projects. You must also have excellent problem-solving and communication skills, both written and verbal. You must be able to clearly articulate technical root cause and corrective action solutions, as well as be comfortable interacting with customers as needed.
In a typical Failure Analysis Engineer role, you’ll be spending a majority of your time troubleshooting, debug technical issues, and investigating manufacturing defects. You’ll use innovative methods to research and find solutions to complex problems. You'll also be responsible for driving the implementation of corrective actions and root cause analysis.
At Expoint, a passion for technology, a commitment for excellence, and the ability to create and implement effective solutions are the keys to success for this role. With the proper training and the chance to work with the latest technology and tools, you can achieve the highest level of success in this role.