Facilitator jobs

We're looking for someone who is passionate about developing leaders and associates through experiential learning facilitation. If you're energized by bringing content to life, fostering dynamic conversations, and transforming learning into tangible growth, this role is for you.

• An Expert & Engaging Presenter:You bring a strong professional presence and exceptional communication skills to effortlessly engage groups. You expertly use questioning techniques, dynamic vocal variation, and adapt your delivery to create an immersive learning experience in any modality. Your expert content knowledge connects concepts seamlessly to real-world applications, enriching learning with relevant examples and insights (storytelling, role-plays, and real-life problem-solving).

• A Strategic & Adaptable Educator:

• A Collaborative & Growth-Oriented Teammate:

• An Influential & Impactful Partner:

• Facilitate multi-day leadership development programs in collaboration with other facilitators and program teams

• Deliver open enrollment competency courses for associates at all levels

• Provide tailored facilitation aligned to specific stakeholder needsDeliver training on a mix of topics related to leaders, competencies, team effectiveness. This includes content for new people leaders on topics such as having difficult conversations, performance and talent management, giving and receiving feedback, advanced competencies, as well as open enrollment classes and team effectiveness sessions for intact and cross-functional teams

• Adjust delivery seamlessly based on learner engagement, ensuring a balance between interactive and instructional techniques

• Incorporate multi-modal techniques (e.g., shared digital spaces, virtual and in-person) that create an engaging and balanced learning experience for all

• Bring exceptional facilitation and communication skills with an ability to engage groups, generate conversation, and present content in a compelling and impactful style

• Set clear, concise objectives that are easily understood by all learners and adjust them seamlessly based on learner needs

• Provide clear, tailored instructions that are adjusted in real time to ensure learner understanding and alignment with session objectives

• Regularly check for understanding throughout the session and adjust the flow to keep learners aligned with the objectives

• Proactively share recommendations and collaborate with stakeholders to identify gaps and emerging needs, grounded in data insights

• Prepare, create, and maintain positive learning environments for associates ranging from entry-level/early career to senior leadership

• High School Diploma, GED or equivalent certification

• 4 years of facilitation experience

• Ability and willingness to travel domestically, ~30% of the time

• At least 2 years experience leading teams with 2 or more direct reports

• Must be located in Richmond or McLean, VA

• Bachelor’s Degree

• 5+ years of experience in learning and development field

• 2+ years of experience in leadership development or coaching

• Certification in CliftonStrengths, MBTI, SDI (Core Strengths), DiSC, or other team or personality assessments

• Experience in the financial services industry

• Experience with acting, improv, or public speaking

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Regular or Temporary:

English (Required)

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the .

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

• Delivers a variety of training programs to live audiences both in-person and virtually. Provides stand-up classroom instruction.
• Manages and delivers training programs to attain learning objectives and meet learners' needs.
• Reviews training materials in relation to organizational needs, learners' backgrounds and course objectives to ensure the consistency of quality and accuracy of content.
• Ensures a variety of learning styles can be met by selecting appropriate methods and media for instructional delivery.
• Monitors participant progress and instructional program effectiveness; establishes and maintains a learning environment to actively and freely promote learner engagement and participation.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

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