Customer Solutions Consultant Infrastructure Modernization Google Cloud jobs

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Your responsibilities will include:

• Assist in execution of proactive regional plan that involves clinical, sales, and service support to improve market share and increase quality of service to customers.
• Serves as primary resource for clinical support in the areas of case coverage, basic troubleshooting, specialty product usage and customer training.
• Attends cases in customer accounts and advises physicians on clinical attributes / techniques associated with our coronary products. Represents Interventional Solutions field organization during designated BSC clinic lab days.
• Educates customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms. Provide supplemental training support during product launches and for high touch specialty products (filter wire /rotablator).
• Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel to develop optimal solutions (especially training, troubleshooting and general case support for iLab hardware / IVUS).
• Responsible for consignment inventory tracking, semiannual audits, expired product and returns.
• Ensure timely collection, reporting of all required medical documentation pertaining to our procedural device operation.
• Fully support the Quality Policy by building quality into all aspects of the incumbent's work and by maintaining compliance to all quality requirements.
• Must live within the assigned geographical territory.

Required qualifications

• BA/BS required or equivalent work experience.
• Minimum of 2 years of relevant experience in sales, healthcare industry, or clinical setting.
• Must have a technical aptitude; be able to discuss & explain complex technical product information.
• Must be able to work flexible hours and travel when needed.
• Strong business acumen and strategic problem-solving skills.
• Ability to interact effectively with internal and external customers (including all BSC divisions).

Preferred qualifications

• Clinical work experience in Cardiology within the medical device and/or pharmaceutical industry (clinical, sales).

• Prior experience supporting interventional cardiology procedures in a catheterization lab or hybrid OR environment
• Demonstrated success in a customer-facing field role within a medical device company, with a focus on cardiovascular or interventional solutions
• Familiarity with intravascular imaging technologies (e.g., IVUS, iLab) and atherectomy systems (e.g., Rotablator)
• Strong presentation and training skills, with experience delivering product education to physicians, nurses, and lab staff

The anticipated annualized base amount or range for this full time position will be$65,000 to $85,000, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Your Responsibilities will Include:

• Produce high quality products, safely, on time for the customer at the lowest cost
• Facilitate and partner with a cross functional production team of production, quality and manufacturing engineering team members to achieve annual safety, quality, service and cost goals while maintaining a high engagement & high-performance culture
• Identify customer requirements to deliver the right products at the right time
• Be responsive & flexible to customer demands
• Achieve & exceed product cost goals
• Support new product development readiness activities for the line team
• Manufacture products to the highest quality standards and ensure compliance to all Boston Scientific policies and regulations
• Promote safety, quality & compliance among the team while maintaining Good Manufacturing Practices
• Foster teamwork and enable a culture of Operational Excellence throughout the entire cross-functional team
• Ensure effective two-way communication between the production line team and cross-functional support teams
• Manage, motivate, develop, and involve product builders through coaching and performance management
• Embed the company values through demonstration & recognition of individual & team behaviors
• Utilize production area planning tools to ensure all resources are in place to achieve team commitments such as Direct Labor Staffing, Equipment Capacity, Support Team, and Space
• Ensure product builder training is effective & efficient and maintain training versatility across entire team
• Utilize leader standard work to ensure lines are meeting standards and escalate appropriately
• Lead & create team engagement around continuous improvement goals for safety, quality, service, cost and space through the utilization of lean and operational excellence tools and best practices
• Benchmark and share best practices
• Partner with materials management team for build planning and material delivery systems and tools
• Analyze build plan requirements and provide forward looking monthly production commitments
• Anticipate requirements and position resources to meet & exceed the customer needs
• Provide appropriate input into the long-term planning of the production area

Required Qualifications:

• Bachelor’s Degree or equivalent combination of education and experience will be considered in lieu of degree
• Manufacturing or engineering experience
• Solid computer skills required including Microsoft Excel, Word, and PowerPoint
• Demonstrated Lean tools/systems experience
• Able to support and lead a production team working 2nd shift hours (1:30 PM – 9:30 PM), Monday through Friday.
  

Preferred Qualifications:

• 3+ years of supervisor/management experience
• Experience in a regulated environment
• Medical device industry experience
• Strong written and verbal communication skills with the ability to communicate at all levels of the organization
• Ability to be flexible and agile
• Ability to be a self-starter

Maximum Salary: $ 132000

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.

Your responsibilities will include:

• Gains a deep understanding of current and next stage customer needs and recommends solutions by gathering needed information and synthesizing collected information into solutions and new objectives for growing strategic academic and commercial accounts.
• Provides leading consulting services to client accounts, sales representatives, leadership, and marketing for all aspects of any regional account, including recognizing opportunities for improvement, anticipating customer needs, and suggesting improvement action plans.
• Maintains close liaison with IT team, and project managers, for implementation of EMR and appropriate web-based platforms that meet customer demands and continuously build functionality responsive to the voice of the customer, inclusive of ongoing product technical advancements and IT solutions.
• Works with AVPs and RVPs and Sales Team to execute regional business plans and provide written follow-up of field travel and business development activity for shared awareness of competitive offerings and activities and voice of customer feedback.
• Develop new strategies to increase revenues from core accounts and other large\institutional accounts by developing and nurturing key account relationships.
• Participates as part of an advisory team for internal business strategy and development initiatives related to academic account offerings as well as external trade organizations and trade shows.
• Manage accounts to promote services and products to all customers according to the direction of upper management.
• Partner with the RVP to develop business plans and implement Boston Scientific CDx business strategies to meet all sales objectives.
• Maintain solid account pipeline regarding EMR integrations and PatientCare sales opportunities.
• Partner with the RVP and the region’s representatives to help close PatientCare sales and provide full in-service training to any account that has purchased PatientCare.
• Provide adequate training, development, and coaching for accounts and the Sales Team in that territory.
• Partner with individual representatives to prospect large\institutional accounts and develop detailed strategies with the representatives in order to achieve the sales goals.
• Provide detailed training and implementation of portal releases with the region’s sales representatives and accounts within the region
• Promote and sell EMR integration solutions, both upstream and downstream, to existing and potential new customers.
• Train Regional sales force on how to elicit customer feedback and offer solutions with respect to EMR integration.
• Be the subject matter expert for EMR consultations. Educate sales force on EMR connections and functionality. Drive initiatives to educate stakeholders (internally and externally), on the benefits of EMR integration.
• Run Monthly calls with larger accounts and their IT staff to troubleshoot/advise on any issues.
• Gain feedback from accounts on website performance. Consult new options/features to these accounts based on feedback and integrate broader feedback to share improvements across the customer base.
• Become subject matter expert within sales region on customer workflow needs and solutions. Able to work with customers and internal teams to best leverage CDx offerings to customer needs.

Required Qualifications:

• Minimum 7 years of medical/institutional sales experience.
• Expert level product and account knowledge as well as strong knowledge base on competitor offerings.
• Demonstrates mastery of understanding of reimbursement, ACOs, and various payment models.
• Excellent understanding of and response to customer requests, needs, and environment, and anticipates customer’s needs on an ongoing basis
• Strong communication, coaching, and presentation skills.
• Demonstrated teamwork and leadership skills.
• Experience in consumer healthcare business environment desirable.
• High degree of technical expertise in products and services relevant to AMR and EMR products and services.
• Ability to travel up to 50% may be required.
• Fluent in both Mac and PC systems.

The anticipated annualized base amount or range for this full time position will be$ to $, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

What You Will Do

• Act as the go-to clinical expert for case support, troubleshooting, and advanced product guidance
• Provide in-procedure consultation to physicians, offering insights on technique and product performance
• Deliver engaging educational conversations and hands-on demonstrations to healthcare teams.
• Address customer concerns with creative, solution-oriented thinking, collaborating cross-functionally when needed
• Ensure accurate and timely documentation of procedural device usage and clinical data
• Champion Boston Scientific’s Quality Policy, embedding excellence and compliance into every aspect of your work
• Collaborate closely with the regional field sales team and Clinical Field Trainers to provide case coverage, deliver advanced clinical insights, and serve as the regional subject matter expert in urologic oncology procedures and technologies.

Required

• Willingness to travel regionally to support clinical needs
• Confidence and professionalism in high-stakes clinical environments (ORs, clinics)

Preferred

• Bachelor’s degree or Nursing degree
• Minimum 2 years of experience in a clinical or patient care setting
• Background in direct patient care (e.g., RN, medical assistant, therapist, technician)
• Strong interpersonal and communication skills
• Self-starter with a proactive mindset and a commitment to excellence
• Adaptable and resilient—able to pivot priorities in a fast-paced, evolving landscape
• Skilled in managing multiple projects and anticipating future needs

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Your responsibilities will include:

• Knowledge: Responsible for providing continuous tools and education to team members to ensure up to date industry, competitor and product knowledge; Maintains knowledge of the industry and the competition by continually seeking information from physicians, suppliers, insurance carriers and others to challenge, modify and prioritize regional strategies; Collects data from their region on competitor’s sales tactics and prepares their team to counter them and keeps the marketing organization aware; Maintains awareness of industry trends and their impact on local/regional sales activities.
• Business Management: Monitors region sales performance on an ongoing basis, initiating corrective actions, preparing reports, summaries, analysis and documentation on all aspects of region management; Assists sales support/marketing staff members in activities such as sales promotion, training or market research in planning and executing special projects; Ensures the effective implementation of representative customer records, key contacts, reports and company policies; Develops and executes sales strategies and activities; Plans and controls expenses to ensure sales objectives are met within budget; Performs a monthly forecasting review; Integrates individual territory plans and account profiles into a broader regional sales plan and coaches sales team accordingly; Conducts quarterly sales reviews and adjusts strategies accordingly.
• Selling Skills: Prepares quarterly regional sales forecasts and participates in the determination of market potential and sales expense estimates; Identifies sales forecast gaps, submits corrective strategies and implements aggressive sales growth; Confers with immediate superior in the development of marketing policy, recommending product and product line revisions as well as pricing changes; Develops and recommends expansion analysis of new field territories; Responsible for developing, implementing and monitoring a region targeting program; Identifies and recommends promotion programs and materials to help support the sales plan and strategy; Shares personal selling experiences in a way that motivates others and teaches applicable skills; Coaches others in the field on a disciplined selling model; Models strong selling skills in front of the customer with others present and without taking over the sales process; Actively supports corporate/divisional selling initiatives by proactively assisting in the training and influencing their team.
• Clinical Excellence: Maintains the skills and knowledge to sell the entire product line to all applicable buying influences and can differentiates each product line against the competitor’s products in front of the customer.
• Creative Economic and Value-Added Solutions: Identifies and develops working relationships with the economic buyer in their regions key accounts; Facilitation of contract negotiations involving all products within the region; Creates a compete “bundle” of product and value-add services; Evaluates situations as they affect both the account/customer, as well as the division’s overall long and short-term business needs; Helps define negotiation parameters for tough economically constrained customer situations.
• Building and Maintaining Relationships: Maintains contact with major accounts and key relationships seeking to leverage them into profitable business ventures; Assist key customers in the creation, maintenance, expansion and startup of Watchman related educational courses and forums; Attend and participate in customer, company and industry sponsored forums and courses; Develop and maintain relationships with key BSC functional areas including but not limited too - National Accounts, marketing, finance, corporate programs; Spends time in the field with multiple field sales personnel to support their professional development needs and to maintain and develop strong relationships and understanding of the customer. Responsible for recruiting, coaching and developing organizational talent. Fosters a diverse workplace that enables all participants to contribute to their full potential in pursuit of organizational objectives.
• Hiring & Building Organizations: Responsible for hiring and building out their defined geography. Brings diverse perspective. Evaluates multiple candidate pools and recruiting methods. Creates inclusive culture. Builds team foundational skills. Leads onboarding of new team members.

Required qualifications:

• A four-year degree with a background (7-10+ years) in sales and a proven track record of success will help in making this position a successful team approach to selling in the catheterization lab and to our physicians.
• Strong clinical, analytical, and selling skills are a must in this position.
• Highly motivated, high impact individual with strong technical, analytical and leadership competencies to work effectively in a sales organization.
• Highly detailed oriented, possess excellent written and verbal communication skills.
• Strong project management skills, including effectively managing multiple priorities.
• Candidate must have experience working successfully within a matrix organization, effectively influencing cross-functionally, across divisions and at various levels of management.
• Travel requirements

Preferred qualifications:

• Direct experience in Structural Heart products.
• Sales management experience.
• Proven sales team development.
• P&L responsibility.
• MBA or graduate degree in related field.

The anticipated annualized base amount or range for this full time position will be$90,000, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.