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JPM
JPMorgan Workplace Solutions - Customer Service Team Lead United States, Ohio, Columbus
Manage the team of Customer Service Associates and collaborating with regional Service Desk leaders in North America, Europe, Asia or Middle East and taking responsibility for strategic decision-making. Lead to...
Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems. Creates secure and high-quality production...
Lead and manage a team of Client Service Professionals, fostering a culture of continuous improvement and innovation to enhance the efficiency and resilience of our operating platform. Develop and implement...
Develop and maintain long-term client relationships to ensure satisfaction and retention, addressing issues and conducting annual reviews to identify risks and recommend solutions. Enhance the efficiency and resilience of the...
Provide daily support within our operations, addressing client inquiries, processing transactions, and troubleshooting issues using your knowledge of our policies and procedures. Identify opportunities to refer services based on client...
Provide exceptional client service and flawless execution on client requests, inquiries and transactions such as money movement, security transfers, and loan transactions including escalated research requests. Adhere to and maintain...
Prepare or detail review complex financial closings, tax compliance filings and other tax related processes or tasks. Compile and/or evaluate moderately complex data, computations, documentation and various tax and accounting...
Manage the team of Customer Service Associates and collaborating with regional Service Desk leaders in North America, Europe, Asia or Middle East and taking responsibility for strategic decision-making. Lead to...
Are you an experienced customer service professional looking for an exciting opportunity to serve the tech industry? Look no further than Expoint!
As a customer service representative for Expoint, you will provide technical support and customer service to a range of tech-related customers, as well as create exceptional relationships with loyal and returning customers. Your role will require you to possess excellent interpersonal and problem-solving skills and the ability to articulate complex information in a way that is easy to understand.
You will be part of a diverse and dynamic team of customer service representatives who focus on building trust and ensuring customer satisfaction. You will be expected to consistently provide timely and accurate responses to customers and handle any inquiries regarding their technical issues. You will also be responsible for managing customer accounts and escalating difficult matters as necessary.
Being a customer service representative for Expoint also offers an opportunity to learn more about the tech industry. You will stay on top of industry trends and challenges and help to measure customer retention and satisfaction.
This is a unique role suited to individuals who are motivated by challenges and enjoy working with a variety of customers in a fast-paced and ever-changing environment. If you have a desire to work in the tech industry and possess the necessary skills, then this might just be the job for you. Apply now and join the Expoint team!