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Cisco Customer Experience Manager United States, Missouri
12 years of related experience. Knowledge of at least two technology architectures. Experience driving successful customer adoption and delivery of projects. Experience developing and maintaining strong executive relationships. Experience leading...
Developing and implementing tailored strategies that provide continued value to the customer, ensuring renewals and driving long-term account growth. Driving seamless onboarding processes and working cross-functionally with our support and...
5+ years related work experience. Expertise in Solr, Lucene and/or Elastic Search required. Fluent in Java. Built backend services for consumer product. Built highly scalable micro-services. BS in Computer Science...
Bachelor's degree or equivalent practical experience. 10 years of experience with cloud native architecture in a customer-facing or support role. Experience with "Big Data" technologies or concepts, such as analytics...
Bachelor's degree or equivalent practical experience. 10 years of experience with cloud native architecture in a customer-facing or support role. Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms...
Bachelor's degree or equivalent practical experience. 10 years of experience with cloud native architecture in a customer-facing or support role. 5 years of experience leading teams in a technical customer-facing...
Bachelor's degree or equivalent practical experience. 2 years of experience in advertising, sales, marketing, consulting, or media. Ability to travel 20% of the time. Experience strategically assessing and achieving client...
12 years of related experience. Knowledge of at least two technology architectures. Experience driving successful customer adoption and delivery of projects. Experience developing and maintaining strong executive relationships. Experience leading...
Are you an experienced customer service professional looking for an exciting opportunity to serve the tech industry? Look no further than Expoint!
As a customer service representative for Expoint, you will provide technical support and customer service to a range of tech-related customers, as well as create exceptional relationships with loyal and returning customers. Your role will require you to possess excellent interpersonal and problem-solving skills and the ability to articulate complex information in a way that is easy to understand.
You will be part of a diverse and dynamic team of customer service representatives who focus on building trust and ensuring customer satisfaction. You will be expected to consistently provide timely and accurate responses to customers and handle any inquiries regarding their technical issues. You will also be responsible for managing customer accounts and escalating difficult matters as necessary.
Being a customer service representative for Expoint also offers an opportunity to learn more about the tech industry. You will stay on top of industry trends and challenges and help to measure customer retention and satisfaction.
This is a unique role suited to individuals who are motivated by challenges and enjoy working with a variety of customers in a fast-paced and ever-changing environment. If you have a desire to work in the tech industry and possess the necessary skills, then this might just be the job for you. Apply now and join the Expoint team!