With Expoint, the dream vaccancy is waiting for you around the corner. Jobs as Customer Service Director, is this the job you are looking for? We definitely have a Customer Service Director job with your name on it.
Company
Job type
Job categories
Job title (1)
United States
State
City
4,943 jobs found
Today
F
Flywire Payments Director NA Cards APMs United States, Massachusetts, Boston
Develop a deep understanding of Flywire’s set up with networks and acquirers across multiple business models (referral partnerships, integrated partnerships, merchant/acquiring relationships). Drive new partnership constructs with payment partners in...
“Hunting” role that is focused on acquiring net new clients. Identifying and leading opportunities using a consultative selling approach throughout all phases of the sales process (e.g. identification, qualification, development,...
Forge Relationships with Law Enforcement and positively influence Law enforcement sentiment towards Uber : Build and sustain positive, open, and cooperative relationships with police and public safety officials. Deliver Expert...
Define and lead Uber’s capital structure strategy to support growth while maintaining a disciplined approach to credit and investor engagement. Structure and execute financing solutions for strategic initiatives, including vehicle...
Develop clear objectives and priorities to deliver results and meet organizational goals. Influence decision-making at the senior leadership level. Perform the most highly complex research and insights using product knowledge...
Collaborate with cross-functional teams to design and deliver expanded capabilities of VM service managed VMs and integrate with other features such as NSX (software defined networking), vSAN (software defined storage),...
Directs and controls the delivery of business and technical outcomes that comprise multiple projects and operational activities within a domain through organizational and technical leadership. Defines engineering health objectives that...
Develop a deep understanding of Flywire’s set up with networks and acquirers across multiple business models (referral partnerships, integrated partnerships, merchant/acquiring relationships). Drive new partnership constructs with payment partners in...
The role of the Customer Service Director is a vital one in the tech industry. As a Customer Service Director, you will be the first line of contact for customers and you will be responsible for providing excellent customer service to ensure customer satisfaction and loyalty.
You will need to possess excellent skills in communication, problem-solving and in the ability to build relationships with customers. You will be responsible for resolving customer issues and queries, managing customer feedback and resolving any conflicts within the company. Furthermore, you will need to work with other departments to ensure customer needs are met and any customer issues are addressed as quickly and efficiently as possible. You will also be responsible for developing and maintaining customer service policies and procedures, as well as promoting customer service initiatives both internally and externally.
In addition, you will need to possess strong leadership skills and be able to motivate and lead your team of customer service members to ensure customer service is consistently of the highest quality. You will need to be able to work well under pressure and be able to multitask while dealing with customer requests.
The successful candidate will have: a bachelor's degree in business administration, customer service, marketing or similar field; at least 5 years of experience in customer service or related field; excellent customer service, communication, time management and problem-solving skills; strong organizational skills and the ability to prioritize tasks; solid leadership and team management skills; and the ability to use customer relationship management (CRM) systems.
So, if you want to be a part of a team of customer service professionals at a cutting-edge tech company, and you're looking to excel in your new role, then look no further than Expoint - the ultimate job searching platform made solely for the tech industry!