Customer Service Associate jobs

Are you passionate about providing excellent customer service? Are you eager to make a lasting impression on customers and take your career to new heights? Expoint is looking for an experienced and knowledgeable Customer Service Associate to join our thriving tech industry. As a Customer Service Associate, you will be the face of our organization, providing technical and customer service support. You will be the first point of contact customers have when they require assistance with our products or services. Not only will you be expected to provide excellent customer service and technical support when inquiries arise, but also build relationships with customers to ensure their loyalty to our tech company. You will be responsible for resolving customer queries in a prompt and professional manner and using problem-solving skills to do so efficiently. You should be experienced with the product and able to provide helpful and courteous support when customers contact us. In addition, you must be comfortable providing remote customer service and providing assistance remotely. The successful candidate should have strong interpersonal, communication, and organizational skills to handle customer inquiries in person and over the phone. You should also possess basic computer and technical knowledge and be able to handle customer emails and web chats. Your goal should be to ensure customer satisfaction and make their experience with our company as pleasant as possible. If you think you have what it takes to be a part of Expoint's top-tier customer service team, we would love to hear from you. Join us today and take your career to the next level!