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9,330 jobs found
18.08.2024
WF
Wells Fargo Customer Service Associate Manager United States, Texas
Supervise Customer Service Representatives in internal and external customer inquiries, complaints, and disputes resolution tasks and processes to ensure timely completion, quality, and compliance in customer service. Identify opportunities for...
Provide informal guidance or on the job training to new team members as required. Cross-train for various internal roles within the department, and provide back-up coverage for those roles as...
Supervise Customer Service Representatives in internal and external customer inquiries, complaints, and disputes resolution tasks and processes to ensure timely completion, quality, and compliance in customer service. Identify opportunities for...
Provide operational support across function, including administering defined procedures, performing analysis and preparing reports. Provide first-level technical phone, email, and customer support for federal agencies and financial institutions. Log, manage,...
Provide operational support across function, including administering defined procedures, performing analysis and preparing reports. Provide first-level technical phone, email, and customer support for federal agencies and financial institutions. Log, manage,...
Provide operational support across function, including administering defined procedures, performing analysis and preparing reports. Manage a portfolio of clients, delivering service that meets or exceeds client expectations and serve as...
Handle incoming calls regarding recast modifications. Providing accurate information and resolve any inquiries in a timely and professional manner. Sort and deliver incoming mail. Scanning documents for record -keeping and...
Supervise Customer Service Representatives in internal and external customer inquiries, complaints, and disputes resolution tasks and processes to ensure timely completion, quality, and compliance in customer service. Identify opportunities for...
Are you passionate about providing excellent customer service? Are you eager to make a lasting impression on customers and take your career to new heights? Expoint is looking for an experienced and knowledgeable Customer Service Associate to join our thriving tech industry.
As a Customer Service Associate, you will be the face of our organization, providing technical and customer service support. You will be the first point of contact customers have when they require assistance with our products or services. Not only will you be expected to provide excellent customer service and technical support when inquiries arise, but also build relationships with customers to ensure their loyalty to our tech company.
You will be responsible for resolving customer queries in a prompt and professional manner and using problem-solving skills to do so efficiently. You should be experienced with the product and able to provide helpful and courteous support when customers contact us. In addition, you must be comfortable providing remote customer service and providing assistance remotely.
The successful candidate should have strong interpersonal, communication, and organizational skills to handle customer inquiries in person and over the phone. You should also possess basic computer and technical knowledge and be able to handle customer emails and web chats. Your goal should be to ensure customer satisfaction and make their experience with our company as pleasant as possible.
If you think you have what it takes to be a part of Expoint's top-tier customer service team, we would love to hear from you. Join us today and take your career to the next level!