Customer Support Specialist jobs

Are you a tech enthusiast looking to work in the dynamic field of customer support? Expoint is looking for exceptional individuals to join our team as Customer Support Specialists. As a Customer Support Specialist, you'll be providing support to our users on their various technical needs. Our customer support specialists need to be swiss knives, who are comfortable in resolving complex problems and can do so quickly, efficiently, and confidently no matter the customer's problem. You should be comfortable working with a variety of different software and web-based applications and providing timely and accurate solutions. As a Customer Support Specialist, you will also be responsible for compiling and analyzing customer feedback to better optimize and improve customer experience. Excellent oral and written communication skills, as well as patience and an aptitude for problem solving are necessary qualities for this role. In addition, the ability to think critically and come up with effective solutions in an ever-changing and versatile environment will enable you to further your career. At Expoint, we prioritize customer satisfaction, so an eye for detail, dedication to customer service, and experience-centered problem solving are all necessary traits for this role. Interested? Then join Expoint and become part of the team and help us provide our customers with the best service in the tech industry!