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JPM
JPMorgan Transactions Specialist II United States, Arizona, Tempe
Prepare batches of work by extracting checks and remittances from envelopes. Input data into the system while following standard operating procedures and customer specific instructions for processing. Operate Imaging/Extraction Equipment...
Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting...
Conduct quality assurance reviews to evaluate the comprehensiveness and substantive accuracy of the OLO’s inventory of legal obligations, and JPMC’s efforts to monitor for legal and regulatory developments affecting those...
Provide daily support within our operations, addressing client inquiries, and troubleshooting issues using your knowledge of our policies and procedures. Identify opportunities to refer services based on client needs, leveraging...
Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm. Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability. Assist...
Provide technical help desk support to customers calling the Service Support Desk (i.e., Help Desk) to resolve problems or issues with the IDMS and/or EIWS, as well as troubleshoot connectivity...
Ensure workload is completed as outlined in departmental procedures and policies. Understand portfolio and tools used to support client processing requirements. Provide training to new and existing employees. Interface with...
Prepare batches of work by extracting checks and remittances from envelopes. Input data into the system while following standard operating procedures and customer specific instructions for processing. Operate Imaging/Extraction Equipment...
Are you a tech enthusiast looking to work in the dynamic field of customer support? Expoint is looking for exceptional individuals to join our team as Customer Support Specialists.
As a Customer Support Specialist, you'll be providing support to our users on their various technical needs. Our customer support specialists need to be swiss knives, who are comfortable in resolving complex problems and can do so quickly, efficiently, and confidently no matter the customer's problem.
You should be comfortable working with a variety of different software and web-based applications and providing timely and accurate solutions. As a Customer Support Specialist, you will also be responsible for compiling and analyzing customer feedback to better optimize and improve customer experience.
Excellent oral and written communication skills, as well as patience and an aptitude for problem solving are necessary qualities for this role. In addition, the ability to think critically and come up with effective solutions in an ever-changing and versatile environment will enable you to further your career.
At Expoint, we prioritize customer satisfaction, so an eye for detail, dedication to customer service, and experience-centered problem solving are all necessary traits for this role. Interested? Then join Expoint and become part of the team and help us provide our customers with the best service in the tech industry!