דרושים Customer Service Supervisor

Are you a tech industry professional looking for an exciting role in customer service? At Expoint, you can find the perfect opportunity as a Customer Service Supervisor! As a Customer Service Supervisor, you will play an integral role that bridges the gap between clients and the organization. You will be responsible for managing customer inquiries, complaints, and comments, while also developing strategies to improve customer satisfaction. You will be tasked with developing teams of customer service representatives, setting standards for customer service, and evaluating customer service performance across the entire division. You should have excellent communication and problem solving skills, since you will be expected to resolve customer complaints in a professional manner. You should also have substantial knowledge of the tech industry and be comfortable using software tools and systems, as you will be a problem solver and mentor for the customer service department. Additionally, you should have strong organizational skills to ensure that customer information is up-to-date and efficient workflow is maintained. At Expoint, Customer Service Supervisors are offered a hosting of benefits, including competitive salaries, comprehensive training and development opportunities, as well as the chance to work in a fun and collaborative environment. Working as a Customer Service Supervisor at Expoint offers you the opportunity to challenge yourself, apply your skills, and make an impact on the tech industry. If you meet the qualifications and this sounds like a job you would be perfect for, make sure you check out Expoint’s superior matching technology to see a list of similar opportunities tailored to your interests!