Client Manager jobs

Are you looking forward to a creative role in the tech industry? If so, we have the perfect opportunity for you! As a client manager at Expoint, you’ll be responsible for consistently providing excellent customer service to our clients. You'll need to have outstanding interpersonal and organizational skills to cater to customer inquiries and manage customer relations. In addition to excellent customer service skills, you’ll need to possess technical know-how in order to troubleshoot any technical problems that may arise. In this role, you’ll need to act as the primary point of contact for our clients. You’ll find yourself gathering information related to customer queries, billing issues, account changes, and more. You may be required to provide online and phone support whenever necessary. Additionally, you’ll be addressing customer complaints and acting as a liaison between the customer and technical teams. You’ll need to be comfortable working with different teams to resolve customer queries and complaints. At Expoint, we prioritize customer service, so it’s important that you’re willing to go the extra mile to ensure customer satisfaction. Your customer service skills must be top notch and you must have the ability to juggle multiple tasks simultaneously. If you’re looking for an opportunity to use your excellent organization and customer service skills in a tech space, this job could be the perfect fit for you. Join our team at Expoint today!