Working in the high tech industry as a client manager can be challenging and rewarding. Expoint is the perfect job platform for you to narrow down the exact positions and roles that you are looking for. Search now to find your perfect client manager job on Expoint.
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JPMorgan VP - Investment Middle Office Service Client Manager United States, Massachusetts, Boston
Lead the BusinessAnticipate and manage work volumes, adhering to established policies and deadlinesCollaborate with stakeholders to effectively resolve client issues / escalationsInsightful thought leader, who expresses their visions / concerns...
Actively manage the day-to-day servicing and processing activities to ensure that the staff is delivering a high level of service and complying with corporate and regulatory policies and procedures. Interface...
Manage dedicated LC client portfolio having frequent interactions with internal/external clients, working with various areas of the bank for client resolution, and monitoring Service Queues. Collaborate on new or existing...
Oversees all technology components of diverse, moderately complex IT projects, including project planning, execution, timing, functionality, quality and cost. Utilizes expertise and leadership skills to direct staff and to resolve...
Communicate resource needs and project priorities to ensure on-time delivery of projects according to client specifications. Identify and manage issues and risks while acting as an escalation for the client....
Exhibits strong knowledge and expertise in the products and capabilities of the Custody Business (Settlements, Asset Servicing, Cash/FX & Tax). Key activities include managing client queries, communicate with clients on...
Are you looking forward to a creative role in the tech industry? If so, we have the perfect opportunity for you! As a client manager at Expoint, you’ll be responsible for consistently providing excellent customer service to our clients.
You'll need to have outstanding interpersonal and organizational skills to cater to customer inquiries and manage customer relations. In addition to excellent customer service skills, you’ll need to possess technical know-how in order to troubleshoot any technical problems that may arise.
In this role, you’ll need to act as the primary point of contact for our clients. You’ll find yourself gathering information related to customer queries, billing issues, account changes, and more. You may be required to provide online and phone support whenever necessary.
Additionally, you’ll be addressing customer complaints and acting as a liaison between the customer and technical teams. You’ll need to be comfortable working with different teams to resolve customer queries and complaints.
At Expoint, we prioritize customer service, so it’s important that you’re willing to go the extra mile to ensure customer satisfaction. Your customer service skills must be top notch and you must have the ability to juggle multiple tasks simultaneously.
If you’re looking for an opportunity to use your excellent organization and customer service skills in a tech space, this job could be the perfect fit for you. Join our team at Expoint today!