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4,240 jobs found
22.11.2025
WP

West Pharma Product Analysis Coordinator United States, Arizona, Scottsdale

Limitless High-tech career opportunities - Expoint
Receive, log, and organize all incoming packages, ensuring proper documentation and maintaining order throughout the entire complaint workflow process. Maintains processes and procedures for receiving handling, storage, and disposition of...
Description:
Job Summary

In this role, you will be under the direction of the Product Analysis Manager to support activities related to product root-cause failure investigations on electro-mechanical drug delivery devices in a biohazard laboratory. You will additionally drive investigation process lean initiatives, manage communication with internal and external customers, train team members on new devices and assist with coordinating work for the lab technicians.

Essential Duties and Responsibilities
  • Receive, log, and organize all incoming packages, ensuring proper documentation and maintaining order throughout the entire complaint workflow process
  • Maintains processes and procedures for receiving handling, storage, and disposition of returned devices according to regulations and company standards.
  • Maintains the product analysis lab including supplies, calibration, equipment maintenance, safety adherence, capacity improvements, and access
  • Coordinate lean process improvements for device investigations, lab procedures, and daily productivity as needed.
  • Communicates with customers regarding product issues and returned devices.
  • Creates and maintains a clean, neat, and safe work environment through identifying and resolving potential safety hazards.
  • Promotes teamwork and collaboration between departments to optimize processes and resolve problems.
  • Monitor upcoming deadlines and ensure all tasks are assigned and completed on time.
  • Demonstrates a “Customer Service” approach to all activities and assignments.
  • Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules.
  • Complies with the company’s safety and quality policies at all times, including proper handling of biohazard materials and components.
  • Exhibits regular, reliable, punctual and predictable attendance.
  • Complies with site and enterprise safety procedures when handling biohazard materials/components and potent drug compounds.
Work Experience
  • 0 - 3 years of experience required
  • Experience working in a laboratory or cGMP/pharmaceutical environment preferred
  • Laboratory administrative/Coordinator/Analyst role preferred
Preferred Knowledge, Skills and Abilities
  • Experience in conducting root cause investigations of field units.
  • Experience in laboratory test equipment operation and maintenance such as Instron, CT scanner, oscilloscope, power supply, multi-meter, and microscopes.
  • Background in Microsoft excel for the purposes of trending complaint data.
  • Background in medical device or pharmaceutical industry.
  • Knowledge of lean manufacturing and operational excellence concepts.
  • Able to comply with the company’s safety policy at all times.
Physical Requirements
Light-Exerting up to 20lbs/9kg of force frequently, and/or negligible amount of force frequently constantly to move objects.
Additional Requirements
  • Must be able to stand for long periods of time
  • Use hands to finger, handle, feel or operate objects, tools or controls and reach with hands and arms
  • Physical ability and willingness to wear proper gowning for work in an ISO 5 compliant particulate cleanroom environment
  • Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction and adhere to procedures
  • Organizational skills will enable planning, prioritization and achievement of goals especially of importance for the successful execution of related activities
  • Read and interpret data, information and documents
  • Must maintain the ability to work well with others in a variety of situations
  • Must be able to follow directions, multi-task, work under time constraints, problem solve, and prioritize
  • Ability to make independent and sound judgments
  • Observe and interpret situations, analyze and solve problems
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21.11.2025
R

Red hat Event Coordinator United States, Florida, Venice

Limitless High-tech career opportunities - Expoint
Develop and customize AEM Guides components, templates, and workflows to meet specific documentation and publishing requirements. Design and implement DITA-OT plugins, specific schematron rules, specific post-processing pipelines in AEM. Configure...
Description:

Job Summary

In this role, you will work closely with technical writers, content strategists, and other stakeholders to ensure a seamless and powerful content authoring and publishing experience for our users.

What you'll do

  • Develop and customize AEM Guides components, templates, and workflows to meet specific documentation and publishing requirements.

  • Design and implement DITA-OT plugins, specific schematron rules, specific post-processing pipelines in AEM.

  • Configure and maintain the AEM publishing pipelines using DITA-OT for various output formats (PDF and HTML5) and optimize content in the Java Content Repository (JCR).

  • Implement and manage content standards and a structured authoring environment, focusing on reuse, metadata, and file structure to improve content consistency across teams.

  • Integrate AEM Guides with other internal systems and part of the Adobe stack with various APIs and web services.

  • Configure and maintain AEM instances, including dispatcher configurations, user permissions, OSGi services, and system maintenance.

  • Develop and implement strategic plans for the content platform that align with the larger Red Hat content vision and roadmap.

  • Troubleshoot, debug, and optimize AEM performance and resolve technical issues related to content implementation and delivery.

  • Document technical specifications, architecture, and development processes for knowledge sharing and future reference.

What you'll bring

  • Proven experience as an AEM Developer, including custom component development and integration

  • Expertise in AEM architecture and building blocks, including Sling Models, OSGi bundles, custom workflows, templates, and components.

  • Familiarity with converting structured, topic-based source (in formats such as DITA/XML or AsciiDoc) to HTML and experience applying content architecture concepts like content reuse, metadata, single sourcing content, applying conditional values, and information architecture in a CMS.

  • Knowledge of creating custom DITA-OT plugins and deploying them in the AEM Guides environment is preferred but not required.

  • Advanced research and analytical skills for complex problem-solving and troubleshooting cross-functional issues.

  • Ability to develop and implement strategic technical plans that fit into a larger content vision and roadmap.

  • Experience with development tools such as Maven, Git, JIRA, Slack, and experience in operating in an Agile/Scrum methodology.

  • Excellent written and verbal communication skills, with the ability to effectively convey technical concepts to both technical and non-technical stakeholders.

  • Experience working in a complex, cross-functional technology organization.

  • Ability to manage multiple assignments at once and good project management skills.

The salary range for this position is $116,270.00 - $191,840.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

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21.11.2025
BS

Boston Scientific Production Coordinator - 3rd Shift United States, Minnesota

Limitless High-tech career opportunities - Expoint
Understands safety SQDC daily/monthly goals, submits safety improvement ideas. Encourages and supports a safety and quality first culture – ensures manufacturing personnel are following SOPs. Partners with supervisor or peers...
Description:

Your responsibilities will include:

  • Understands safety SQDC daily/monthly goals, submits safety improvement ideas
  • Encourages and supports a safety and quality first culture – ensures manufacturing personnel are following SOPs
  • Partners with supervisor or peers to set VSP staffing plans and communicates downtimes to ensure a smooth flow of production
  • Monitors daily performance, escalates equipment and component downtimes in a timely manner
  • Executes the training plan set by the production supervisor
  • Leads by example, submitting continuous improvement ideas and encourages team members to do the same
  • Participates in kaizen activities, aware of lean tools
  • Able to use various forms of communication (in-person, Microsoft Teams, email)
  • Effectively onboards new team members
  • Sustains and leads by example with BSC’s Core Values & Behaviors to enable a positive work culture

Required qualifications:

  • 1 year of manufacturing experience with a High School Diploma or an equivalent combination of education/work experience

Preferred qualifications:

  • Experience in a regulated environment and/or Medical device industry

Maximum Salary: $ 63856

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).


For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.

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19.11.2025
BOA

Bank Of America Merrill Market Client Relationship Manager United States, Florida, Miami

Limitless High-tech career opportunities - Expoint
Leads the service delivery model and wealth management banking strategy of respective markets to drive business growth. Hires, develops, and leads a team of cross-functional professionals to support Financial Advisor...
Description:

Job Description:

Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

Job Description:


This job is responsible for leading the overall service delivery model to include the bank's digital offerings and wealth management banking strategy in the market while working with the Home Office to ensure superior client service. Key responsibilities include partnering with the market leadership team, Market Executives, Resident Directors, Financial Advisors, Wealth Management Client Associates, and Wealth Management Associates to facilitate daily business needs. Job expectations include driving responsible growth while minimizing regulatory, financial, operational, and reputational risks.

is a direct report to the Division Client Relationship Executive (DCRE) with dual reporting to the Merrill Wealth Management Market Executive (ME). The MCRM functions as a member of the market leadership team and manages the Wealth Management Client Associates, Operations support staff, and the branch's Operations Department. The MCRM is responsible for delivering firm strategy through the execution of the Market Strategy Plans. MCRMs partner closely with advisor teams to deliver a branded client service model focusing on digital solutions and enterprise capabilities. Additionally, the MCRM serves as the Lead and Referral Coordinator for the market and manages the market expenses. The MCRM partners closely with the Senior Client Relationship Manager (SCRM) to support the ongoing development of the Elite Growth Practice roles, Wealth Management Client Associates, and the Operations staff.

Responsibilities:

  • Leads the service delivery model and wealth management banking strategy of respective markets to drive business growth

  • Hires, develops, and leads a team of cross-functional professionals to support Financial Advisor teams and deliver outstanding client service

  • Supervises financial transactions and operations to drive risk management best practices and ensure compliance with policies and procedures, while preparing to effectively manage any type of branch audit

  • Oversees the client service experience and reviews the approval of new client accounts

  • Leads Wealth Management Client Associates and the branch Operations Department to meet and exceed the bank's client service expectations and operational excellence goals

Managerial Responsibilities:

This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

  • Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.

  • Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.

  • Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.

  • People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.

  • Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.

  • Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.

  • Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Specific responsibilities include, but are not limited to:

  • Ensuring client service expectations are met and exceeded while balancing the risk and exposure for Merrill

  • Managing the branch's Wealth Management Client Associates and Service Support Staff

  • Representing the office and Merrill with clients, prospects, Financial Advisor recruits, vendors, regulators, and outside legal counsel

  • Requires diversification and experience with Bank of America and Merrill Products & Services, Trend Analysis, Risk Assessment, Human Resources, and broad industry knowledge

  • Coaching teams to deliver a modern, digital first service model focusing on client satisfaction

  • Proactively identifying opportunities to connect Financial Advisors and clients to the broader enterprise

  • Managing the daily operations ensuring compliance to industry regulations, and policies and procedures

Required Qualifications:

  • Currently hold SIE, Series 7 AND Series 66 (or Series 63 AND Series 65), Series 9 AND Series 10 (or Series 8) or equivalent licenses and Series 3, 31 licenses, if warranted

  • Minimum of 5+ years professional experience ​

Key Qualifications for the role:

  • Current or previous Merrill Wealth Management experience strongly preferred

  • Self-motivated and client centric

  • Expert knowledge of regulatory and supervisory requirements and corporate policies and procedures

  • Investment product knowledge (i.e., 401K, Options, Annuities, Tax, Retirement Plans, Money Funds, Mutual Funds, Liabilities, Margin, Trust Operations, etc.)

  • Prior trend analysis experience

  • Strong customer service and communication skills

  • Strong management skills, including the ability to effectively plan, monitor, influence, negotiate, supervise and delegate

Desired Qualifications:

  • Bachelor’s degree or equivalent work experience

Minimum Education Requirement:High School Diploma / GED / Secondary School or equivalent


Skills:

  • Compensation Analysis

  • Performance Management

  • Process Performance Management

  • Referral Management

  • Workforce Planning

  • Due Diligence

  • Internal Audit Review

  • Leadership Development

  • Recruiting

  • Risk Management

  • Client Management

  • Customer Service Management

  • Employee Counseling

  • Succession Planning

  • Trade Operations Management

1st shift (United States of America)

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19.11.2025
EY

EY Manager Executive Support Coordinator United States, New York, New York

Limitless High-tech career opportunities - Expoint
Manages, counsels and negotiates assignments for approximately 20-30 Executive Support Coordinators based on client need and resources. Solicits ongoing feedback from customers to evaluate and coach executive assistants on their...
Description:

Join our Enterprise Support Services team and you’ll be an integral part of our business enablement function that keeps our organization running strong. You’ll use your interpersonal and communication skills (verbal and written) to interface with employees at all levels. As an Executive Support Coordinator Manager, Supervising Associate, you’ll work across teams to provide the supervision, knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY growth and profitability.

You’ll implement administrative strategic plans as well as maintain performance measurements for a customer base of 650-1,500 people. You’ll also monitor financial and operational performance in accordance with established administrative services parameters. We’ll look to you to effectively lead and develop individuals and teams by using people management processes and tools that involve staffing, training, supervising, coaching and performance management to achieve optimal performance. You’ll be part of a high-performing, diverse and inclusive team sharing best practices.

Your key responsibilities

  • Manages, counsels and negotiates assignments for approximately 20-30 Executive Support Coordinators based on client need and resources
  • Solicits ongoing feedback from customers to evaluate and coach executive assistants on their performance
  • Sets up full project plans including; objectives, milestones, priorities, team, calendar and nature of deliverables
  • Demonstrates proactive business development by initiating discussions with existing internal customers on possible additional work and satisfaction with current support
  • Coordinates and assists with budget planning and is responsible for operating within approved budget
  • Meets or exceeds the needs of our internal customers by partnering with other groups within the matrix organization, cultivating those relationships, aligning people and processes, and identifying workplace efficiencies to add value
  • Creates a teaming and knowledge transfer culture
  • Participates on national projects
  • Collaborates across virtual teams to promote seamless service to customers

Skills and attributes for success

  • Ability to work with all levels within the firm and build solid relationships with internal groups
  • Exercises influence at many levels of the organization
  • Proactively identify and address project risks and opportunities
  • Can pinpoint alternative solutions when necessary
  • Excellent communications skills, attention to detail and strong organizational skills
  • Project management experience
  • Ability to instill confidence and provide leadership in managing people

To qualify for the role, you must have

  • Bachelor's degree in a related discipline, or equivalent work experience
  • 6-8 plus years of experience
  • 2 plus years of experience managing people
  • Proficiency in MS Word, Excel, PowerPoint, Teams and Outlook
  • Ability to work in the New York EY office
  • Flexibility with hours to meet business needs

Ideally, you’ll also have

  • Strong MS Office (e.g., Outlook, Excel, Word)
  • Proficiency in MS SharePoint


What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $66,700 to $124,700. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $80,000 to $141,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.


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19.11.2025
EY

EY Client Technology SAP Presales Architect United States, New Jersey

Limitless High-tech career opportunities - Expoint
Client Interaction: As a trusted advisor, you will harvest requirements from the client and translate these into a solution that meets the objectives and principles agreed with the client. You...
Description:


Your key responsibilities

  • Client Interaction: As a trusted advisor, you will harvest requirements from the client and translate these into a solution that meets the objectives and principles agreed with the client. You will be part of a pursuit team and lead the technology aspect of it. You will be leveraging your technical knowledge, experience & deep understanding of both – project scope & EY’s technology (focus: SAP-build technology) capabilities/products. You are a technical leader, serving as a liaison among business partners, delivery leadership and pursuit stakeholders.
  • Pursuit shaping: This is critical role in the architecture & solution design lifecycle cutting along the pursuit lifecycle. As a Technology Presales Architect, you are a technical leaders with strong understanding of technology and ability to apply it to drive business outcomes. You will provide guidance for the solution & pursuit definition, presales thought leadership, ascertain technical delivery possibilities & costs involved for the top critical business solution implementations - based on various available EY Technology products, tools & processes.
  • Technology Presales development by working with a wide variety of internal stakeholders, namely Product Owners (SAP Technology Officers and Product Managers), Business Owners (in the Service Lines), EY SAP Delivery Teams and GDS (Global Delivery Services). The Technology Presales Architect is involved in envisioning, design and development of the pursuit design and response, with a broad focus around EY’s SAP delivery and technology capabilities for the enterprise, industry, platform and solutions. Any identified technology gaps will be addressed through established channels such as available Innovation and product capabilities.

Essential Functions of the Job:

  • Presales / Pursuit Architecture & Solutioning for mid to large scale pursuits
  • Provide thought leadership of a Technology Presales Architect with the service line pursuit /business teams during deal development, pursuit & close phases.
  • Having deep understanding of SAP Technology and EY’s SAP drivers, products, tools & processes to stitch the right solution that delivers value add for the client
  • Establish Presales standards, guidelines and procedures to overall increase the success rate of client pursuits for EY overall (and the EY SAP alliance particularly)
  • Hands on in creating E2E solution architecture with an alignment with overall EA and IT Roadmap of specific clients.
  • Shape RFP responses and bring in incisive insights from Tech experience.
  • Bringing the outside in approach, ensure an objective analysis and provide actionable recommendation in the form of underpinned solutions.
  • Current As-is Architecture as well as Transition Architecture and roadmap steps to reach the Target Architecture
  • Address identified technology gaps during a pursuit cycle to the respective innovation and product teams and come up with innovative, creative mitigation plans / solutions.
  • Understand the impact of (emerging) technology, and when this will have impact in what form and how does the business and IT capture that value (translation of potential and impact).
  • Identify ways to reduce costs and bringing efficiencies through strong expertise and working knowledge of EY’s technical & business architecture
  • Pro-actively contribute to the development of the Presales community and be an ambassador for good Architecture. Assist in onboarding new Technology Presales Architects.
  • Maintain relationships with relevant delivery / competence centre teams and actively ensure that implemented solutions follow the (approved) designs, not only during a project but during the entire application life cycle.
  • Interact with stakeholders on presales issues and strategic improvements where such expertise is required.
  • Coach business owners and pursuit leads on technology presales during the pursuit lifecyle.
  • Ensure proper pursuit / deal architecture and technology roadmaps are documented using the templates, Architecture tooling and conforms to standards and utilizes the available reference models.
  • Actively work to identify, communicate, mitigate and resolve technology issues and risks. In case solutions cannot be 100% compliant with standards proactively seek input from the relevant function in order to obtain step-out approval.
  • Collaborate with Technology Product Teams, influence the Product backlogs and priorities according to the findings of your Presales / pursuit engagements

Skills and attributes for success

  • Knowledge on Industry solutions / products.
  • Strong tech background – stints in deal development, architecture & strategy or being associated with a technology start-up.
  • Having worked on large scale multi-technology, data, analytics deals.
  • Technology all-round expertise – Applications, Infrastructure, Digital, Security.
  • Having technical / data / application / integration architecture experience.
  • Responding to RFPs, shaping client proposals.
  • Expertise on solution write-up, making client presentations.
  • Excellent Communication Skills in English both written and spoken. Ability to interact with a global audience of customers, partners and a global team
  • Good business acumen with outstanding ability in developing strategic ongoing customer relationships, gaining trust of stakeholders and respect for the company through technical leadership.
  • Ability to identify technical risks before they occur and to develop mitigation and avoidance strategies.
  • Awareness of portfolio management (and the associated principles, tools and techniques).
  • Organized and methodical. Ability to initiate, plan and develop according to plan though coping with a level of uncertainty and risk.
  • Rigorous, thorough and with a taste for detail.
  • Leadership & negotiating skills and ability to drive change using influence and networking.

Ideally, you’ll also

  • Individual contributor role, hence, should know the art of influence without authority
  • Strong experience in offshore/onsite working model and working with different geographies and cultures.
  • Certifications and/or experience in Agile Delivery and DevOps would be desirable.
  • Architectural training/certifications like TOGAF or IASA is desirable.
  • Knowledge on service management framework, especially on areas of service strategy and design (ITIL V3/V4) would be an added advantage
  • Regular international and domestic travel.
  • BS/MS in Computer Science, Engineering, or a related field.
  • 15+ years of technology, business development & thought leadership.

What we offer you

The compensation ranges below are provided in order to comply with United States pay transparency laws. Other geographies will follow their local salary guidelines, which may not be a direct conversion of published US salary ranges. At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $138,200 to $266,000 . The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $165,800 to $302,300 . Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.


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Limitless High-tech career opportunities - Expoint
Receive, log, and organize all incoming packages, ensuring proper documentation and maintaining order throughout the entire complaint workflow process. Maintains processes and procedures for receiving handling, storage, and disposition of...
Description:
Job Summary

In this role, you will be under the direction of the Product Analysis Manager to support activities related to product root-cause failure investigations on electro-mechanical drug delivery devices in a biohazard laboratory. You will additionally drive investigation process lean initiatives, manage communication with internal and external customers, train team members on new devices and assist with coordinating work for the lab technicians.

Essential Duties and Responsibilities
  • Receive, log, and organize all incoming packages, ensuring proper documentation and maintaining order throughout the entire complaint workflow process
  • Maintains processes and procedures for receiving handling, storage, and disposition of returned devices according to regulations and company standards.
  • Maintains the product analysis lab including supplies, calibration, equipment maintenance, safety adherence, capacity improvements, and access
  • Coordinate lean process improvements for device investigations, lab procedures, and daily productivity as needed.
  • Communicates with customers regarding product issues and returned devices.
  • Creates and maintains a clean, neat, and safe work environment through identifying and resolving potential safety hazards.
  • Promotes teamwork and collaboration between departments to optimize processes and resolve problems.
  • Monitor upcoming deadlines and ensure all tasks are assigned and completed on time.
  • Demonstrates a “Customer Service” approach to all activities and assignments.
  • Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules.
  • Complies with the company’s safety and quality policies at all times, including proper handling of biohazard materials and components.
  • Exhibits regular, reliable, punctual and predictable attendance.
  • Complies with site and enterprise safety procedures when handling biohazard materials/components and potent drug compounds.
Work Experience
  • 0 - 3 years of experience required
  • Experience working in a laboratory or cGMP/pharmaceutical environment preferred
  • Laboratory administrative/Coordinator/Analyst role preferred
Preferred Knowledge, Skills and Abilities
  • Experience in conducting root cause investigations of field units.
  • Experience in laboratory test equipment operation and maintenance such as Instron, CT scanner, oscilloscope, power supply, multi-meter, and microscopes.
  • Background in Microsoft excel for the purposes of trending complaint data.
  • Background in medical device or pharmaceutical industry.
  • Knowledge of lean manufacturing and operational excellence concepts.
  • Able to comply with the company’s safety policy at all times.
Physical Requirements
Light-Exerting up to 20lbs/9kg of force frequently, and/or negligible amount of force frequently constantly to move objects.
Additional Requirements
  • Must be able to stand for long periods of time
  • Use hands to finger, handle, feel or operate objects, tools or controls and reach with hands and arms
  • Physical ability and willingness to wear proper gowning for work in an ISO 5 compliant particulate cleanroom environment
  • Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction and adhere to procedures
  • Organizational skills will enable planning, prioritization and achievement of goals especially of importance for the successful execution of related activities
  • Read and interpret data, information and documents
  • Must maintain the ability to work well with others in a variety of situations
  • Must be able to follow directions, multi-task, work under time constraints, problem solve, and prioritize
  • Ability to make independent and sound judgments
  • Observe and interpret situations, analyze and solve problems
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Are you an organized and detail-oriented individual looking for a new opportunity in the exciting world of technology? Expoint is the perfect place for you, as we are looking to hire a client coordinator for our team. As a client coordinator, you will be the liaison between our company and our clients. You will be responsible for the planning, organization, and management of various projects, and you will act as the primary point of contact for any customer inquiries and complaints. The ideal candidate must be able to anticipate customer needs and provide solutions quickly. You will need to manage a variety of tasks such as developing and monitoring project timelines, coordinating communications between project team members and clients, conducting weekly status meetings with key contacts and stakeholders, and providing timely updates to clients. You will also be required to review and analyze customer feedback, conduct customer research, and track the project’s milestones and budget. Strong organizational, problem-solving, and interpersonal skills are essential to success in this role. Our client coordinator must be able to multitask, and must demonstrate advanced customer service skills in order to ensure customer satisfaction. Expoint is looking for an ambitious and passionate individual who is committed to providing excellent customer service and driving project success. If you possess the above qualities and other qualifications, then we invite you to apply today.