Business Support jobs

About the Role
The Electrophysiology Field Clinical Specialist will provide expert clinical product and technical assistance and training to physicians, laboratory staff, and sales representatives on the effective and safe use of the Farapulse ( ) system during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals. In addition, you will also specialize with our wider portfolio including Faraview and Opal Mapping System.

Your responsibilities will include:

• Serves as primary resource for clinical support in the areas of case coverage, basic troubleshooting, system, and software development.
• Educates customers and internal Boston Scientific employees on the merits and proper clinical usage of the Farapulse device by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to keep all abreast of the latest product and technology developments.
• Attends cases in labs of hospital accounts for case support and development efforts of the Farapulse system and its components.
• Providing initial and continuous, as needed, training and feedback for development team and sales representatives (as appropriate) on Farapulse, development process, products and features, and procedures involving those products and features.
• Meets with existing and potential clients (e.g., physicians, physician office groups at hospitals) by traveling (in an automobile or airplane) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products can help them to achieve their goals.
• Develops relationships with hospital personnel (e.g., through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospitals and to identify key decision makers to facilitate future sales.
• Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions.
• In this role, you will be responsible for Tuscany and may on occasion be required to support colleagues in neighboring regions.
• This remote field-based role will require travel (approximately 80%) across Tuscany.

What are we looking for in you:

• Successfully completed studies within Biomedical Sciences (or a similar subject area), preferably within electrophysiology.
• Professional industry experience in a similar role is beneficial; however, not a requirement.
• Strong communication skills.
• Can understand and communicate complex technical and clinical details.
• Professional working proficiency language skills in both Italian and English. Additional language skills are appreciated.
• Can rapidly adapt to a very dynamic marketplace.
• Strong team player, collaborative, and can build relationships and work cross-functionally.
• Self-motivated and can influence others.
• Flexible, adaptable but focused and persistent.
• Willing and can travel extensively as required by workload.

What we can offer to you:

• Experience in a groundbreaking multinational company with attractive benefits.
• Upskilling.
• Mentoring.
• A company with a purposeful mission.
• A field-based role.

Key Responsibilities

• Requirement & Order Administration: Establishes and/or reviews requirements, generates, adjusts and expedites purchase orders based on MRP results (or results based on other planning systems) and/or on requisition basis along with pertinent information being used to run the business that may influence order execution decisions. Coordinates with the Budget Owners to maintain optimal service levels and determine the proper priorities for support; Administers Purchase Orders based on authorized spending amount and applicable SOP’s. Keeping informed of any problems/delays caused by Suppliers or general market conditions and communicates any impacts/constraints to the end user, production, Business Unit or other discipline impacted by the change. Maintains an excellent working relationship with any entity within (or outside) of BSC who will be impacted by the work conducted by this role which includes issue resolution, reconciliation of errors and correct the root cause of supply chain problems. Interfaces with core functions such as quality, engineering, production, finance and product development Identify areas of risk and implement mitigating action. Support SI&OP exercise and put up the committed build plan, production scheduling and driving the required output to achieve the business objective timely.
• Supplier Management: Responsible for managing the day-to-day supplier relationship. Monitors and communicates quality and delivery performance within BSC and to the supplier; Responsible to resolve supplier related issues and assures a positive and professional business relationship, always establishing and maintaining open lines of communication. Collaborate with Strategic Sourcing, Corporate Groups and other BSC Sites in developing and implementing sourcing strategies and to support global supplier evaluation and selection as well as VIP creation.
• Quality: Adheres to all applicable (Site, Corporate or Regulatory) requirements; Reviews and approves all change requests; Maintains accurate Master Data, AVL, Info record, Source List, e-Req etc as required. Constantly strives to improve the Quality of goods and services supplied.
• Inventory Management: Formulates purchasing decisions to achieve 100% internal customer service, targeted DIOH, inventory holding level and overall lowest TCO (total cost of ownership); Minimize the impact of expired, excess and obsolete materials and dispositions the material appropriately. Identify opportunities to implement best inventory management practices, such as automated Kanban and Consignment Programs.
• Lean, Cost & Other: Perform other tasks as needed in support of achieving the highest level of quality, customer satisfaction and TCO. Assist in the development and implementation of Lean Strategies for improving of all aspects of the operation to improve Quality, deliver reduced cost and minimize waste. Identify cost saving opportunities from existing vendor base. Assist in the in the preparation and execution of the annual materials budget.

• Responsible for customer order management and fulfilment for respective PU.

  • Liaise with global supply chain team on affairs related to orders fulfilment, forecast fluctuation, back order and order prioritization.

  • Track and analyze latest demand trend of all products. Communicate latest demand trend to internal stakeholders.

  • Track and monitor the status of urgent orders. Work closely with functional team and ensure urgent orders are being shipped on schedule.

Job Requirements:

• Candidate must possess at least a Bachelor's Degree in any related field.
• Required skill(s): interpersonal communications, negotiation, analytical, MS Office, SAP, MRP.
• At least 5-9 year(s) of working experience in the related field is required for this position.
• Preferably Senior Executives specializing in Planning, Purchasing/Inventory/Material & Warehouse Management or equivalent.

Your responsibilities will include:

• Responsible for sales and service to our customers within the region; and for the generation of revenue and gross profit for the company according to the quota as determined and assigned to the region.
• Being responsible for the daily supervision and development of the field sales force; this includes Field Clinical Representatives, Territory Managers, and/or Field Marketing Specialists.
• Responsible for attainment of sales objectives and increasing market share according to the quota set for your region. Ensure that region's sales and marketing objectives are met, that each salesperson provides in-depth service to customers in accordance with marketing programs, and to achieve quota.
• Responsible for creating, sustaining, and growing relationships with key health care providers.
• Communicate regularly with staff, other regional directors and senior management regarding competitive activities and changes in the marketplace.
• Prepare sales forecasts.
• Oversee travel and expenses for regional sales team.
• Responsible for the hiring, development, and replacement of salespeople with the goal of maintaining the highest standards of the sales department, service, and professionalism. Drafts performance & development coaching (PDC) and performs mid-year and annual PDC reviews with team members.
• Facilitate regional and national training as needed. Supports facilitation of CORE training, advanced clinical and Sales Training and Emerging Leaders training. Facilitates and/or supports surgeon workshops using knowledge of current surgical techniques.
• Conduct regular field rides and provides timely feedback and coaching.
• Conduct regular business reviews with regional team members.
• Responsible for carrying out company policy with sincerity and integrity. Oversee that company policy is followed by the sales department.

Required Qualifications:

• Bachelor’s Degree
• Minimum of 5 years’ experience in aggressive commission sales role.
• Must be available to be on-call 24 hours a day, 7 days per week.
• Excellent written and verbal communication.
• Minimum of 2 years’ experience in a sales leadership role.

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Primary focus is providing analytical, and IT/systems support for Materials personnel at all levels of complexity. Works under limited supervision with general instructions given on new assignments.

Responsibilities

• Develop and document PC based data collection and analysis tools to enable Materials groups to function efficiently and effectively in order to meet their objectives and successfully complete their initiatives.
• Identify ongoing opportunities and approaches for automating functional business processes. Work with users to initiate improvement programs and enhancements in Business Process as well as other Materials functions.
• Understands master data functionality and performs audits to ensure accuracy.
• Analyze performance of Materials functions and identify opportunities for improvement (metrics maintenance).
• Build and maintain databases for ongoing analysis that are integrated and scalable.
• Work with users to identify, diagnose and solve system issues.
• Develop and administer technical skill assessments for systems (SAP, PC and RR) to Materials personnel to identify training needs.
• Design functional/systems/tools training and educational documentation for employees in all Materials functions.
• Work with the users/GSP team to define and test SAP reports, databases or other systems functionality and tools requested by Materials groups.
• Acts as the primary liaison between Materials personnel and GSP for ad-hoc request as well as participation on the GSP PD (Product Delivery) and SC (Supply Chain) committees.
• Works with Corporate GSP, Dor Operations and Supply Chain IT functions as well as Materials functions across the plant network in the SIR project prioritization process to set priorities, define user requirements specifications, create testing scenarios and successfully implement new IT projects, modules, enhancements and releases.
• Develop and administer technical skills assessments for systems (SAP, PC and RR) to Materials personnel to identify training needs
• Design functional/systems/tools training and educational documentation for employees in all Materials functions
• Work with the users/GSP team to define and test SAP reports, databases or other systems functionality and tools requested by Materials group.

Special Position Requirements:

Preferred Qualifications:

• APICS certification.
• Project Management experience.
• Experience with SAP S4/HANA.

Maximum Salary: $ 121200

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.