Business Analyst Manager jobs

What You Will Do:

• Develop a compelling and iterative roadmap and launch plan that supports both our marketplace business growth goals and our seller success metrics

• Innovate solutions for our customers, with a focus on mobile-native experiences

• Collaborate with senior leaders across eBay’s management team to align plans with partners in the core product, design and technology teams as well as within the teams across functions: analytics, marketing, operations, sales, and strategy

• Demonstrate a focus on listening to our end-users and feed their voice into our product development process. Leverage design and research partnerships to get insights and feedback throughout the entire product lifecycle. Build processes for continuous improvements

• Create connections and processes across teams that will drive efficient cross-team collaboration and clear alignment

• Create processes and deliver with speed and clarity

• Practice a “decide and go” mentality across you and your team to prioritize and propel the process forward to hit our targets.

• Partner closely with Program Management to handle blockers and communicate dates and achievements

• Have a passion and strive to improve experiences, influencing a higher bar on quality

What you will accomplish:

• 5 + years of experience building products, with a deep expertise in customer focused product management

• Experience handling complex, multi-phase strategic product(s) in parallel with the ability to lead matrix teams in a global context to success delivery and excellence

• Shown ability and in market examples of handling a product that drove significant impact for millions of end users globally

• Outstanding analytical attitude with a successful track of launching products with measurable impact on a global scale

• Sophisticated understanding in basic data analysis; able to "self-serve" and work with analytics partners to figure out tracking is needed, synthesize/report results, etc.

• Deep understanding of the product development lifecycle from planning through deployment; experience using test and validation frameworks throughout the product lifecycle. Experience in Agile/Scrum methodologies and working in Agile teams

• Experience working with design research and qualitative tools

• Strong, concise communicator and effective story-teller; experience using both analytics and qualitative research to express the vision and strategy

• Technical depth and a track record of building experiences for mobile apps preferred

The base pay range for this position is expected in the range below:

What you will accomplish:

• Develop a compelling and iterative roadmap and launch plan that supports both our marketplace business growth goals and success metrics

• Collaborate with senior leaders across eBay’s management team to align plans with partners in the core product, design and technology teams as well as within the teams across functions: analytics, marketing, legal, operations, and strategy

• Demonstrate a relentless focus to listen to our end-users and feed their voice into our product development process. Leverage design and research partnerships to get insights and feedback throughout the entire product lifecycle. Build processes for continuous improvements

• Create connections and processes across teams that will drive efficient cross-team collaboration and clear alignment

• Create processes and deliver with speed and clarity.

• Partner closely with Program Management to run through blockers and communicate dates and achievements

What you will bring:

• 8+ years of experience in building products at scale. Deep expertise in consumer focused Product Management and Product Development lifecycles

• Experience leading complex, multi-phase strategic products, in addition to the ability to lead matrix teams in a global context

• Exceptional analytical skill with a successful track record and specific examples of launching products with measurable impact

• Experience working with design research and qualitative tools to ensure the voice of our seller is at the center of our product development

• Strong, concise communicator and effective story-teller . E xperience using both analytics and qualitative research to express the vision and strategy of the product

• Technical depth and proven experience with building experiences for mobile apps preferred

The base pay range for this position is expected in the range below:

Job Summary

The AML Governance, Sr. Analyst, will play a key role in supporting eBay’s robust governance and oversight framework for the Anti-Money Laundering (AML) Compliance Program. This position centers on supporting core governance functions such as:

• Exam management: Coordinating regulatory examinations and internal audit requests to ensure alignment with internal policies and external regulations.
• Issue management: Generating reports and providing status updates on both internal and external issues affecting the AML program.
• Policy management: Assisting with periodic refresh cycles for AML and Sanctions policies to maintain ongoing regulatory compliance.
• Training: Supporting the delivery of AML compliance training

Required Qualifications

• Bachelor’s degree in law, Business Administration, Finance, or a related field.
• Professional experience in compliance, AML, risk management, or financial crime prevention, preferably within a regulated financial services or payments environment.
• Familiarity with AML governance, training protocols, and regulatory obligations (e.g., BSA, FinCEN).
• Strong organizational skills with proven experience managing multiple projects and deliverables.
• Excellent communication skills.

Preferred Qualifications

• Minimum 3 years experience employed in an AML Compliance department.
• AML certification (e.g., CAMS, CFE) or equivalent credential.
• Understanding of data analytics for compliance risk monitoring.
• Prior experience with enterprise compliance frameworks and online learning platforms.

The base pay range for this position is expected in the range below:

Are you excited to:

• Develop and maintain sanctions systems, understanding their operations and alignment with the sanctions risk appetite.

• Drive sanctions screening re-calibration.

• Define and drive sanctions screening requirements in collaboration with the product management team.

• Assist the business in identifying and understanding Sanctions risk exposures.

• Analyze business data to identify trends and assess potential Sanctions risks.

• Review escalations from ongoing screening processes for Sanctions nexus.

Qualifications:

• 2+ years of compliance experience in fin-tech, start-ups, technology, or emerging financial services, 5+ Sanctions program experience.

• Material experience with sanctions screening tool requirements, testing, calibration, and documentation.

• Knowledge and experience with OFAC and non-US Sanctions laws, regulations, and compliance requirements (including reporting and record retention).

• Strong organizational skills with project management experience.

• Ability to thrive in a fast-paced, dynamic, and time-critical environment.

• Strong interpersonal, analytical, and problem-solving skills.

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

The base pay range for this position is expected in the range below:

What you will accomplish:

• Lead key changes across the selling, shopping, and shipping experiences for eBay buyers and sellers as new programs are ideated, developed, and scaled across the site.

• Partner with shipping product team to prioritize initiatives that provide a better seller experience. Analyze seller and buyer feedback to prioritize most impactful improvements, and advocate and shepherd those changes into production.

• Be the voice of the customer and build cases to improve the program then drive them to implementation.

• Engage internal subject matter specialists (individuals or teams) to bring deeper understanding of the needs and challenges faced by sellers; and who help advise on or implement the potential solutions.

What you will bring:

• Customer centric – passionate about advocating for customers

• Highly flexible – able to switch gears and accept rapid change in priorities

• Solution oriented – passionate about solving difficult business problems and telling the story behind the numbers

• Cross-functional and collaborative – you communicate optimally with partners and technology teams to lead change

• Hands-on – use peers and leadership to optimally, influence best in class performance from suppliers and internal teams

• Naturally inclined to learning new things – you proactively pursue acquiring new knowledge about your work and enjoy sharing your knowledge with others

• Orchestrate critical initiatives to streamline eBay's shipping experience, enhancing our user efficiency and customer satisfaction.

• Foster collaboration with diverse teams, including product, design, marketing, legal, analytics, finance, and more, to drive these improvements and innovations.

• Champion operational excellence through meticulous planning, analysis, and reporting of shipping projects.

• Oversee the full program lifecycle of eBay's shipping transformation, ensuring it aligns with overarching business objectives.

• Act as the central point of contact for all program-related matters within the shipping experience transformation.

• Craft and implement a robust go-to-market strategy for shipping to improve the overall buying and selling experience.

• Work with internal customers to prioritize shipping enhancements and drive innovative solutions.

• Manage project execution to deliver on-time, within budget, and to scope, while maintaining key partner relationships and providing leadership with regular project updates and data-driven insights for ongoing optimization.

• Experience and success working in program management and/or online commerce

• Strong analytical skills with experience in ability to use research to make data-driven decisions.

• A well-versed understanding of the Shipping experience on eBay both as a buyer and a seller.

• Ability to operate in a fast-paced environment that’s going through tremendous growth and shifting priorities.

• eBay site customer (buyer / seller) and familiarity with eBay flows and processes preferred including current shipping programs offered to customers including desired experience versus perceived experience.

The base pay range for this position is expected in the range below:

As a Senior Product Manager, you will define and own the strategy for how we design, build, and scale AI-powered help experiences. You will work closely with design, engineering, data science, and operations to turn emerging AI capabilities into simple, trusted, and impactful products for customers and the business.

What you will accomplish:

• Define the product strategy, roadmap, and execution for AI Agents and composable AI platforms.

• Use data and experimentation to guide decisions, measure impact, and drive continuous improvement.

• Turn customer and business needs into clear, actionable product direction and requirements.

• Bring data, insights, and industry trends to inform and improve the product experience.

• Partner closely with design, engineering, and data science to deliver reliable, high-quality products at scale.

• Build alignment and strong partnerships across teams to stay focused on shared goals.

• Keep the customer at the center of every product decision.

What You Will Bring:

• 6+ years of product management experience, with at least 2 years in AI/ML or data-driven products.

• Experience applying AI to improve customer experiences and solve real customer problems (e.g., conversational AI).

• Skilled at using data and insights to uncover opportunities, drive prioritization, and measure success.

• Technical fluency and foresight to collaborate with engineers.

• High ownership mindset with a bias for action and focus on creating customer and business impact.

• Experience building 0→1 products and navigating ambiguity with confidence.

• Experience in customer support or self-service domains is a plus but not required.

The base pay range for this position is expected in the range below:

What you will accomplish:

What you will bring:

The base pay range for this position is expected in the range below: