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Citi Group Service Process Coordinator - C05 FLORENCE United States, Kentucky, Florence
Resolve customer inquiries and supervise escalated issues, providing efficient and effective customer service to Citi’s clients. Communicate daily with management on productivity, quality, availability, Management Information System (MIS) indicators, as...
Works with a wide variety of non-routine queues, to support a variety of loan types such as: ARMs, SCRAs, Homeowner Assistance Modifications (HAM), HUDs (residential & commercial), etc. Organizes, records,...
Has developed proficiency in a range of processes or procedures to carry out assigned tasks. Has a basic understanding of how the team integrates with others. May provide informal guidance...
Duties: Govern processes surrounding the Citi Systems Inventory (“CSI”) and Citi Technology Catalogues (“CTC”). Support the governance and control processes surrounding these systems, ensuring they run as intended and assisting...
: You’ll develop the mindset and skills to navigate whatever comes next. : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. : We’ll...
Preparation/Review/Oversight of Net Asset Value Files & producing accurate and timely Net Asset Values. Providing a premier client service to a defined group of clients by building strong relationships with...
Drive the efficiency of the payables process by ensuring timely and accurate processing consignor payments, ultimately supporting the smooth operation of the business. Collaborate across internal functions to resolve discrepancies,...
Resolve customer inquiries and supervise escalated issues, providing efficient and effective customer service to Citi’s clients. Communicate daily with management on productivity, quality, availability, Management Information System (MIS) indicators, as...
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