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דרושים Benefits Coordinator

תפקיד מתכנת Benefits Coordinator הוא כוכב עולה בשמיי ההייטק, כשמפתחים יכולים לבחור בין מגוון של פרויקטים מעניינים תוך כדי עבודה דינאמית ומאתגרת. בואו למצוא את המשרה הבאה שלכם כמפתחי Benefits Coordinator כאן באקספוינט!
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WP

West Pharma Product Analysis Coordinator United States, Arizona, Scottsdale

Limitless High-tech career opportunities - Expoint
Receive, log, and organize all incoming packages, ensuring proper documentation and maintaining order throughout the entire complaint workflow process. Maintains processes and procedures for receiving handling, storage, and disposition of...
Description:
Job Summary

In this role, you will be under the direction of the Product Analysis Manager to support activities related to product root-cause failure investigations on electro-mechanical drug delivery devices in a biohazard laboratory. You will additionally drive investigation process lean initiatives, manage communication with internal and external customers, train team members on new devices and assist with coordinating work for the lab technicians.

Essential Duties and Responsibilities
  • Receive, log, and organize all incoming packages, ensuring proper documentation and maintaining order throughout the entire complaint workflow process
  • Maintains processes and procedures for receiving handling, storage, and disposition of returned devices according to regulations and company standards.
  • Maintains the product analysis lab including supplies, calibration, equipment maintenance, safety adherence, capacity improvements, and access
  • Coordinate lean process improvements for device investigations, lab procedures, and daily productivity as needed.
  • Communicates with customers regarding product issues and returned devices.
  • Creates and maintains a clean, neat, and safe work environment through identifying and resolving potential safety hazards.
  • Promotes teamwork and collaboration between departments to optimize processes and resolve problems.
  • Monitor upcoming deadlines and ensure all tasks are assigned and completed on time.
  • Demonstrates a “Customer Service” approach to all activities and assignments.
  • Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules.
  • Complies with the company’s safety and quality policies at all times, including proper handling of biohazard materials and components.
  • Exhibits regular, reliable, punctual and predictable attendance.
  • Complies with site and enterprise safety procedures when handling biohazard materials/components and potent drug compounds.
Work Experience
  • 0 - 3 years of experience required
  • Experience working in a laboratory or cGMP/pharmaceutical environment preferred
  • Laboratory administrative/Coordinator/Analyst role preferred
Preferred Knowledge, Skills and Abilities
  • Experience in conducting root cause investigations of field units.
  • Experience in laboratory test equipment operation and maintenance such as Instron, CT scanner, oscilloscope, power supply, multi-meter, and microscopes.
  • Background in Microsoft excel for the purposes of trending complaint data.
  • Background in medical device or pharmaceutical industry.
  • Knowledge of lean manufacturing and operational excellence concepts.
  • Able to comply with the company’s safety policy at all times.
Physical Requirements
Light-Exerting up to 20lbs/9kg of force frequently, and/or negligible amount of force frequently constantly to move objects.
Additional Requirements
  • Must be able to stand for long periods of time
  • Use hands to finger, handle, feel or operate objects, tools or controls and reach with hands and arms
  • Physical ability and willingness to wear proper gowning for work in an ISO 5 compliant particulate cleanroom environment
  • Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction and adhere to procedures
  • Organizational skills will enable planning, prioritization and achievement of goals especially of importance for the successful execution of related activities
  • Read and interpret data, information and documents
  • Must maintain the ability to work well with others in a variety of situations
  • Must be able to follow directions, multi-task, work under time constraints, problem solve, and prioritize
  • Ability to make independent and sound judgments
  • Observe and interpret situations, analyze and solve problems
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21.11.2025
R

Red hat Event Coordinator United States, Florida, Venice

Limitless High-tech career opportunities - Expoint
Develop and customize AEM Guides components, templates, and workflows to meet specific documentation and publishing requirements. Design and implement DITA-OT plugins, specific schematron rules, specific post-processing pipelines in AEM. Configure...
Description:

Job Summary

In this role, you will work closely with technical writers, content strategists, and other stakeholders to ensure a seamless and powerful content authoring and publishing experience for our users.

What you'll do

  • Develop and customize AEM Guides components, templates, and workflows to meet specific documentation and publishing requirements.

  • Design and implement DITA-OT plugins, specific schematron rules, specific post-processing pipelines in AEM.

  • Configure and maintain the AEM publishing pipelines using DITA-OT for various output formats (PDF and HTML5) and optimize content in the Java Content Repository (JCR).

  • Implement and manage content standards and a structured authoring environment, focusing on reuse, metadata, and file structure to improve content consistency across teams.

  • Integrate AEM Guides with other internal systems and part of the Adobe stack with various APIs and web services.

  • Configure and maintain AEM instances, including dispatcher configurations, user permissions, OSGi services, and system maintenance.

  • Develop and implement strategic plans for the content platform that align with the larger Red Hat content vision and roadmap.

  • Troubleshoot, debug, and optimize AEM performance and resolve technical issues related to content implementation and delivery.

  • Document technical specifications, architecture, and development processes for knowledge sharing and future reference.

What you'll bring

  • Proven experience as an AEM Developer, including custom component development and integration

  • Expertise in AEM architecture and building blocks, including Sling Models, OSGi bundles, custom workflows, templates, and components.

  • Familiarity with converting structured, topic-based source (in formats such as DITA/XML or AsciiDoc) to HTML and experience applying content architecture concepts like content reuse, metadata, single sourcing content, applying conditional values, and information architecture in a CMS.

  • Knowledge of creating custom DITA-OT plugins and deploying them in the AEM Guides environment is preferred but not required.

  • Advanced research and analytical skills for complex problem-solving and troubleshooting cross-functional issues.

  • Ability to develop and implement strategic technical plans that fit into a larger content vision and roadmap.

  • Experience with development tools such as Maven, Git, JIRA, Slack, and experience in operating in an Agile/Scrum methodology.

  • Excellent written and verbal communication skills, with the ability to effectively convey technical concepts to both technical and non-technical stakeholders.

  • Experience working in a complex, cross-functional technology organization.

  • Ability to manage multiple assignments at once and good project management skills.

The salary range for this position is $116,270.00 - $191,840.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

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21.11.2025
BS

Boston Scientific Production Coordinator - 3rd Shift United States, Minnesota

Limitless High-tech career opportunities - Expoint
Understands safety SQDC daily/monthly goals, submits safety improvement ideas. Encourages and supports a safety and quality first culture – ensures manufacturing personnel are following SOPs. Partners with supervisor or peers...
Description:

Your responsibilities will include:

  • Understands safety SQDC daily/monthly goals, submits safety improvement ideas
  • Encourages and supports a safety and quality first culture – ensures manufacturing personnel are following SOPs
  • Partners with supervisor or peers to set VSP staffing plans and communicates downtimes to ensure a smooth flow of production
  • Monitors daily performance, escalates equipment and component downtimes in a timely manner
  • Executes the training plan set by the production supervisor
  • Leads by example, submitting continuous improvement ideas and encourages team members to do the same
  • Participates in kaizen activities, aware of lean tools
  • Able to use various forms of communication (in-person, Microsoft Teams, email)
  • Effectively onboards new team members
  • Sustains and leads by example with BSC’s Core Values & Behaviors to enable a positive work culture

Required qualifications:

  • 1 year of manufacturing experience with a High School Diploma or an equivalent combination of education/work experience

Preferred qualifications:

  • Experience in a regulated environment and/or Medical device industry

Maximum Salary: $ 63856

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).


For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.

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19.11.2025
EY

EY Manager Executive Support Coordinator United States, New York, New York

Limitless High-tech career opportunities - Expoint
Manages, counsels and negotiates assignments for approximately 20-30 Executive Support Coordinators based on client need and resources. Solicits ongoing feedback from customers to evaluate and coach executive assistants on their...
Description:

Join our Enterprise Support Services team and you’ll be an integral part of our business enablement function that keeps our organization running strong. You’ll use your interpersonal and communication skills (verbal and written) to interface with employees at all levels. As an Executive Support Coordinator Manager, Supervising Associate, you’ll work across teams to provide the supervision, knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY growth and profitability.

You’ll implement administrative strategic plans as well as maintain performance measurements for a customer base of 650-1,500 people. You’ll also monitor financial and operational performance in accordance with established administrative services parameters. We’ll look to you to effectively lead and develop individuals and teams by using people management processes and tools that involve staffing, training, supervising, coaching and performance management to achieve optimal performance. You’ll be part of a high-performing, diverse and inclusive team sharing best practices.

Your key responsibilities

  • Manages, counsels and negotiates assignments for approximately 20-30 Executive Support Coordinators based on client need and resources
  • Solicits ongoing feedback from customers to evaluate and coach executive assistants on their performance
  • Sets up full project plans including; objectives, milestones, priorities, team, calendar and nature of deliverables
  • Demonstrates proactive business development by initiating discussions with existing internal customers on possible additional work and satisfaction with current support
  • Coordinates and assists with budget planning and is responsible for operating within approved budget
  • Meets or exceeds the needs of our internal customers by partnering with other groups within the matrix organization, cultivating those relationships, aligning people and processes, and identifying workplace efficiencies to add value
  • Creates a teaming and knowledge transfer culture
  • Participates on national projects
  • Collaborates across virtual teams to promote seamless service to customers

Skills and attributes for success

  • Ability to work with all levels within the firm and build solid relationships with internal groups
  • Exercises influence at many levels of the organization
  • Proactively identify and address project risks and opportunities
  • Can pinpoint alternative solutions when necessary
  • Excellent communications skills, attention to detail and strong organizational skills
  • Project management experience
  • Ability to instill confidence and provide leadership in managing people

To qualify for the role, you must have

  • Bachelor's degree in a related discipline, or equivalent work experience
  • 6-8 plus years of experience
  • 2 plus years of experience managing people
  • Proficiency in MS Word, Excel, PowerPoint, Teams and Outlook
  • Ability to work in the New York EY office
  • Flexibility with hours to meet business needs

Ideally, you’ll also have

  • Strong MS Office (e.g., Outlook, Excel, Word)
  • Proficiency in MS SharePoint


What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $66,700 to $124,700. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $80,000 to $141,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.


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19.11.2025
EY

EY Executive Administrative Coordinator - Specific Locations United States, Illinois, Chicago

Limitless High-tech career opportunities - Expoint
Manage daily execution of administrative services for eligible partners, principals, managing directors and directors. Apply specialized knowledge of service line, sector and operations role of executive to make independent decisions...
Description:

As an Executive Administrative Coordinator, you will provide high-level, functionally specialized administrative, project and operational support to multiple executives of the firm who hold designated leadership positions. You will be closely aligned and integrated with the operations, strategies and business objectives of senior leaders with visibility across their network. You will proactively identify the needs and challenges of the executive, identifying effective solutions and ensuring that all necessary preparations and support are in place to enable the executive's success. You will track, coordinate and execute on confidential projects, applying judgment and selecting methods for meeting objectives. As a representative of the executive leaders, you will foster sophisticated relationships and interact with internal and external clients and stakeholders.

Your key responsibilities

  • Manage daily execution of administrative services for eligible partners, principals, managing directors and directors
  • Apply specialized knowledge of service line, sector and operations role of executive to make independent decisions to accomplish project, administrative and operational objectives
  • Apply an in-depth understanding of the key drivers affecting the leader’s role and business priorities to administrative and project coordination
  • Identify and resolve administrative issues and challenges, analyze problems and implement solutions to improve efficiency and productivity
  • Build and foster relationships with internal and external business leaders and stakeholders and their administrative staff to support business objectives
  • Protect confidential/proprietary information and manage data and records securely
  • Demonstrate high level firm/service line knowledge of QRM policies
  • Independently compose, format and edit non-technical business documents in conjunction with leader executives and appropriate internal communications professionals
  • Liaise with service line and core business service personnel to track and coordinate executive work/projects; manage information and respond to requests accurately and promptly
  • Compile, review and analyze markets and budget reports to create tracking reports, identify action items, coordinate follow up and prepare meeting materials
  • Anticipate and apply knowledge of leaders’ priorities to manage complex and constantly changing calendars
  • Coordinate domestic/international travel, internal and external events, meetings and conferences within scope leveraging appropriate resources

Skills and attributes for success

  • Complex problem solving within realm of role responsibilities, using strong analytical, organizational and research skills
  • Independent decision maker exercising discretion/judgment
  • Assimilate unfamiliar issues rapidly
  • Proactively escalate identified or potential issues
  • Ability to communicate effectively and professionally with all levels including senior leaders with sensitivity to matters that require diplomacy
  • Navigate organizational structures, changing environments and sensitive relationships
  • Prioritize and perform multiple tasks simultaneously
  • Advanced skills in MS Word, Excel, PowerPoint, Teams, SharePoint and Outlook
  • Work independently

To qualify for the role, you must have

  • BA/BS degree or relevant experience
  • 8-10 plus years of experience
  • Typically, no less than 5 - 7 years relevant experience
  • Flexible for overtime as required. Vacation dependent on business needs and cycles.
  • Work primarily onsite in the EY office, client or meeting site as determined.
  • Must be flexible to travel

Ideally, you’ll also have

  • 5+ yrs. exp supporting senior leadership level executives in large organization or firm
  • Project coordination experience

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $64,200 to $116,400. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $77,000 to $132,300. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.


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19.11.2025
BOA

Bank Of America Financial Services Representative - Retirement Benefits United States, Arizona, Chandler

Limitless High-tech career opportunities - Expoint
Trades stocks, bonds, and other investment instruments for high net-worth clients, casual investors, and active traders. Handles escalated and complex inquiries on accounts with care, aiming to resolve concerns in...
Description:

Job Description:

Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.


This job is responsible for servicing corporate-sponsored plans (i.e., retirement and benefit plans, defined contribution, defined benefit, non-qualified deferred compensation, and equity award service plans). Key responsibilities include providing exceptional client care, growing client relationships, and guiding clients with needs-based solutions that will support their financial goals.

You must achieve your SIE, Series 7 and Series 63 licensing with 240 days of your start date. You will achieve this through scheduled study time, in depth online resources and on-site coaching and support.

The Licensing Program provides you with the coaching and guidance that you’ll need to successfully obtain your industry licenses (Security Industry Essentials SIE, Series 7 and Series 63 licensing). These credentials along with your demonstrated determination and client focus, may allow you to advance into many roles within Bank of America and Merrill.

Responsibilities:

  • Trades stocks, bonds, and other investment instruments for high net-worth clients, casual investors, and active traders
  • Handles escalated and complex inquiries on accounts with care, aiming to resolve concerns in a timely manner and deliver exceptional customer service
  • Navigates multiple systems to migrate clients to on-line and self-service delivery channels that enable 24/7 account access
  • Manages risk by accurately authenticating clients, fully adhering to policies and procedures, and proactively identifying/escalating potential risk

Required Qualifications:

  • Minimum of one year experience verbally delivering complex information clearly, concisely and with empathy, while quickly establishing trust and exuding positivity and confidence
  • Ability to engage with clients while navigating multiple screens – begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport, and handle objections
  • Exhibits strong communication skills (including verbal, non-verbal, written and presentation) and active listening skills
  • Ability to handle confidential matters and sensitive information in a responsible manner
  • Displays passion, integrity, commitment, and drive to deliver a positive, differentiated service that improves our clients’ financial lives
  • Commitment to excellent attendance with proven reliability and can adhere to the agreed upon work schedule
  • Dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays
  • Applies strong critical thinking and problem-solving skills to meet clients’ needs
  • Ability to work under pressure
  • Can learn and understand technology to assist clients with the latest in Digital and Digital banking​
  • Comfortable receiving ongoing performance feedback and coaching
  • Ability to learn and adapt to new information and technology platforms
  • Must be flexible to work various shifts which may include a weekend day

** 1st and 2nd shifts available **

Desired Qualifications:

  • Bilingual Spanish

Skills:

  • Account Management
  • Customer and Client Focus
  • Issue Management
  • Oral Communications
  • Regulatory Compliance
  • Active Listening
  • Adaptability
  • Problem Solving
  • Risk Management
  • Attention to Detail
  • Business Acumen
  • Trading
  • Valuation Ethics and Practice Standards

Minimum Education Requirement:High School Diploma / GED / Secondary School or equivalent

  • For internal employees; participation in a work from home posture does not make you ineligible to post, however, may require to meet the workplace excellence policy.
1st shift (United States of America)

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18.11.2025
EY

EY Executive Support Coordinator United States, Massachusetts, Boston

Limitless High-tech career opportunities - Expoint
Assist in the planning, organization, and execution of local office events, including team meetings, training sessions, and corporate gatherings in compliance with meeting and events policy and process and in...
Description:

As an Executive Support Coordinator (ESC), you’ll provide high-level administrative support to the organization. This role involves providing in-office support for local and visiting PPMDDs as well as supplemental in-office assistance. May also assist with tax, backup and interim support for PPMDDs with executive assistants on extended leaves. May also assist and coordinate local office events. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to manage multiple tasks in a dynamic environment. You’ll be a key member of a team using your experience, skills and knowledge of organizational policies, procedures and practices to help achieve the goals of the business. You’ll present information to inform recommendations on business processes and be part of a high performing, diverse and inclusive team sharing best practices.

Your key responsibilities

  • Assist in the planning, organization, and execution of local office events, including team meetings, training sessions, and corporate gatherings in compliance with meeting and events policy and process and in collaboration with CBRE as necessary
  • Coordinate with Meeting and Events team on logistics such as venue selection, catering, and materials preparation to ensure successful event delivery
  • Prepare and organize materials for onsite meetings, presentations, and reports, ensuring all necessary documentation is readily available
  • Develop and maintain relationships with internal personnel at all levels to complete support activities
  • Manage and coordinate small projects and track progress
  • Leverage strong working knowledge of applicable firm and service line quality, risk and confidentiality policies and guidelines in daily business operations
  • Apply and share knowledge obtained on firm technology, work processes, resources, structure and business of the firm/service line/functional group
  • Use firm knowledge, tools and network of resources to execute on deliverables and solve problems that arise to meet customers’ expectations
  • Maintain documents on appropriate file servers and repositories, aid in the adherence to and reinforcement of record retention policies
  • Act as a backup for other executive assistants during absences or peak workloads, ensuring continuity of support for executives which may include booking travel arrangements, processing and tracking business expenses in compliance with firm policy
  • Collaborate with the executive support team to facilitate smooth operations and effective communication

Skills and attributes for success:

  • Highly skilled attention to detail and self-assurance of quality of work performed or reviewed
  • Ability to effectively manage conflicting priorities, organize workflow, anticipate customer needs and independently leverage alternative resources to achieve optimal operational excellence
  • Proactively coach and share knowledge with colleagues
  • Gain knowledge and develop and demonstrate advanced working knowledge of firm structure, service lines, key personnel, software and organizational policies and procedures
  • Work independently with minimal supervision

To qualify for the role, you must have

  • Ability to provide in-office support five days a week
  • 4+ years of relevant business experience or combined no less than 2 years relevant experience and associates or higher degree
  • Proficiency in MS Word, Excel, PowerPoint, Teams and Outlook
  • Proficiency in automated calendar management tools (e.g. Outlook) and various IOS and Android mobile devices
  • Proficiency in MS SharePoint

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $46,900 to $98,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $56,300 to $111,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Our expectation is this is 100% in office job.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.


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Limitless High-tech career opportunities - Expoint
Receive, log, and organize all incoming packages, ensuring proper documentation and maintaining order throughout the entire complaint workflow process. Maintains processes and procedures for receiving handling, storage, and disposition of...
Description:
Job Summary

In this role, you will be under the direction of the Product Analysis Manager to support activities related to product root-cause failure investigations on electro-mechanical drug delivery devices in a biohazard laboratory. You will additionally drive investigation process lean initiatives, manage communication with internal and external customers, train team members on new devices and assist with coordinating work for the lab technicians.

Essential Duties and Responsibilities
  • Receive, log, and organize all incoming packages, ensuring proper documentation and maintaining order throughout the entire complaint workflow process
  • Maintains processes and procedures for receiving handling, storage, and disposition of returned devices according to regulations and company standards.
  • Maintains the product analysis lab including supplies, calibration, equipment maintenance, safety adherence, capacity improvements, and access
  • Coordinate lean process improvements for device investigations, lab procedures, and daily productivity as needed.
  • Communicates with customers regarding product issues and returned devices.
  • Creates and maintains a clean, neat, and safe work environment through identifying and resolving potential safety hazards.
  • Promotes teamwork and collaboration between departments to optimize processes and resolve problems.
  • Monitor upcoming deadlines and ensure all tasks are assigned and completed on time.
  • Demonstrates a “Customer Service” approach to all activities and assignments.
  • Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules.
  • Complies with the company’s safety and quality policies at all times, including proper handling of biohazard materials and components.
  • Exhibits regular, reliable, punctual and predictable attendance.
  • Complies with site and enterprise safety procedures when handling biohazard materials/components and potent drug compounds.
Work Experience
  • 0 - 3 years of experience required
  • Experience working in a laboratory or cGMP/pharmaceutical environment preferred
  • Laboratory administrative/Coordinator/Analyst role preferred
Preferred Knowledge, Skills and Abilities
  • Experience in conducting root cause investigations of field units.
  • Experience in laboratory test equipment operation and maintenance such as Instron, CT scanner, oscilloscope, power supply, multi-meter, and microscopes.
  • Background in Microsoft excel for the purposes of trending complaint data.
  • Background in medical device or pharmaceutical industry.
  • Knowledge of lean manufacturing and operational excellence concepts.
  • Able to comply with the company’s safety policy at all times.
Physical Requirements
Light-Exerting up to 20lbs/9kg of force frequently, and/or negligible amount of force frequently constantly to move objects.
Additional Requirements
  • Must be able to stand for long periods of time
  • Use hands to finger, handle, feel or operate objects, tools or controls and reach with hands and arms
  • Physical ability and willingness to wear proper gowning for work in an ISO 5 compliant particulate cleanroom environment
  • Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction and adhere to procedures
  • Organizational skills will enable planning, prioritization and achievement of goals especially of importance for the successful execution of related activities
  • Read and interpret data, information and documents
  • Must maintain the ability to work well with others in a variety of situations
  • Must be able to follow directions, multi-task, work under time constraints, problem solve, and prioritize
  • Ability to make independent and sound judgments
  • Observe and interpret situations, analyze and solve problems
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Are you interested in a role that provides essential support to employers and their staff? Then a Benefits Coordinator position may be the perfect fit for you! At Expoint, we are looking for an organized individual who can thrive in a fast-paced environment. As a Benefits Coordinator, you will be responsible for helping employers and their staff manage the full range of benefit offerings. This is more than just a paper-pushing job. Instead, you will be helping employers understand the complexities of theirbenefit offerings and providing advice based on the options available. As part of your role, you will also facilitate employee enrollment into benefits and ensure those enrolled receive suitable coverage. You will bring a wealth of knowledge on the latest industry trends and ensure employers are up-to-date on their compliance with local, state, and federal laws. You may be called upon to help employers negotiate more favorable group rates with insurance carriers, too. To succeed as a Benefits Coordinator, you must have strong analytical, technical, communication, and problem-solving skills. You should be able to work independently and collaboratively, have excellent attention to detail, and be comfortable with technology. At Expoint, we recognize that Benefits Coordinators play an essential role in the success of any organization. Your job won't just be important--it will be rewarding, too. Join us and be part of our mission to find the right fit for the right industry.