Account Manager Large Customer Sales Fixed-term Contract jobs

Key Responsibilities

Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs.

Responds to fab issues by communicating with other engineers and participating in escalation conference calls. May participate in projects to reduce costs and increase uptime.

Verifies operational quality of system equipment. Assists senior engineers as needed.

Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers. Ability to diagnose and resolve technical problems. Uses training and experience to identify some process, software or hardware related system problems.

Complies with all safety procedures and consistently demonstrates safety as a value.

Complies with all safety procedures and consistently demonstrates safety as a value.

Functional Knowledge

• Has established skills to perform a range of day-to-day activities

Business Expertise

• Understands how the assigned duties relate to others in the team and how the team integrates with others in the discipline
• Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area

Leadership

• Has no supervisory responsibilities; manages own workload

Problem Solving

• Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options

Impact

• Impacts own team through the quality of the services or information provided; follows standardized procedures and practices and receives regular but moderate supervision and guidance

Interpersonal Skills

• Uses communication skills to exchange information

Varian HC Implant experience greatly preferred

Key Responsibilities

Performs Tier I procedures and preventative maintenance and wet-cleans, seeking assistance when needed.

Assists senior engineers with corrective maintenance as needed.

Disassembles, cleans and rebuilds kits as part of kit management quality.

Learns and applies basic diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.

Able to diagnose and resolve basic technical problems.

Complies with all safety procedures and consistently demonstrates safety as a value.

Other Requirements: This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and powertools. Additionally,because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Functional Knowledge

• Applies basic analytical skills or scientific methods or operational processes to perform straightforward activities

Business Expertise

• Understands how the assigned duties relate to others in the team and how the team integrates with others

Leadership

• Has no supervisory responsibilities

Problem Solving

• Uses standard operating procedures or scientific methods to guide own work and solve standard problems

Impact

• Impacts own work

Interpersonal Skills

• Uses communication skills to exchange information

This role's responsibilities include but are not limited to:

• Partner with both Intel and our supplier teams to help keep the facility conditions in working order, both functionally and aesthetically.
• Participate in repair and upgrade strategic planning for facilities systems.
• Track issues using identified program tracker. Submit tickets for issues. Follow up on repairs.
• Partner with Intel's IFM supplier, proactively identifying building maintenance issues to ensure buildings are aesthetically appealing and inviting to employees and guests. Including issues such as lighting, stains in furniture and carpet, ceiling tile replacements, patch and paint. Perform frequent quality audits and document findings.
• Assist the Intel site REWS Team in keeping the Facilities Condition Assessment database updated. This database is used to drive the creation and funding of a holistic 5 plus year facilities improvement roadmaps.
• Partner with Intel's IFM supplier, proactively identify landscaping maintenance issues such as, irrigation, tree and plant conditions, sidewalks, curbs, paving, parking lot signage and other exterior facility repairs and maintenance.
• Partner with Intel's Workplace Services Manager and Intel service suppliers, ensure that workplace services are aesthetically appealing and submit service request tickets as needed. Check in with suppliers periodically to identify any facilities issues.
• Partner with Site EHS and Site Safety Team representatives, document and escalate utilizing the existing safety structure when observing safety issues such as pallet staging and storage in hallways and office space, abandoned equipment and other office clutter causing egress and fire hazards.
• Follow up on identified maintenance issues and repairs to completion.
• Conduct site daily rounds to identify issues, submitting work orders, driving corrections with urgency and assessing quality of the work.
• Work closely with our building maintenance, landscaping, and custodial management team to achieve site goals.
• Understand our contract with IFM supplier to better support job responsibilities.
• Identify on demand projects work related to building and site maintenance.
• Work with cross site peers to better develop their job roles and responsibilities and BKMs.
• Perform building audit process with our IFM /Soft Services manager and grade accordingly.
• Conduct daily rounds of landscaping areas that have been deemed critical to the site (i.e. site entrances, office building entrances, etc.) and if any discrepancies (excessive weeds, overgrown vegetation etc.) are found, escalate to IFM Landscaping Manager.
• Conduct daily rounds of lighting in each office building lobbies, each cafes and kitchenettes and if any lighting is out, submit WO to have light bulbs replaced.
• Conduct daily rounds of each site dock and verify that they are clean and relatively free of trash/debris, all dock levelers are operational, bump stoppers are not severely worn, compactors are fully operational, not leaking or blocked and that all lights are operational. Submit WOs for any discrepancies found on the docks that need to be addressed.
• Conduct daily rounds of main walkway/hallways that typically get the most foot traffic within each office building and verify if the flooring in the areas are clean. If flooring (i.e. carpet) needs to be cleaned or tiles need replacing, submit WO to have it addressed.
• Continually observe all areas within the buildings, outside and in rear yard for safety issues.
• Audit the facility service yards for issues, i.e. abandon equipment, trash, debris, wood pallets, etc.

The successful candidate should exhibit the following behavioral traits:

• Skills to see problems in a building/facility surroundings.
• Attention to detail.
• Expertise to maintain detailed accurate records and prepare necessary reports.
• Skills to perform work within defined parameters.
• Problem solving skills.
• Tracking and follow up on issue resolution.
• Multitasking skills.

The length of the contract will be 3 years.

You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. Position not eligible for Intel immigration sponsorship.

Minimum Qualifications:

• Candidate must possess a High School Diploma
• 2+ years of Industrial/Building Maintenance

Preferred Qualifications:

• Experience: Microsoft Office applications, including Outlook, Excel, Word, PowerPoint, Teams, Visio and SharePoint.
• Online collaboration tools such as Smartsheet, QuickBase or similar.
• HVAC, PC skills, Facilities Systems
• Electrical, Fire/Life Safety Systems, and/or Mechanical Systems (cooling tower and pumps).

Weoffer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here:

What You Will Do:

• Develop a compelling and iterative roadmap and launch plan that supports both our marketplace business growth goals and our seller success metrics

• Innovate solutions for our customers, with a focus on mobile-native experiences

• Collaborate with senior leaders across eBay’s management team to align plans with partners in the core product, design and technology teams as well as within the teams across functions: analytics, marketing, operations, sales, and strategy

• Demonstrate a focus on listening to our end-users and feed their voice into our product development process. Leverage design and research partnerships to get insights and feedback throughout the entire product lifecycle. Build processes for continuous improvements

• Create connections and processes across teams that will drive efficient cross-team collaboration and clear alignment

• Create processes and deliver with speed and clarity

• Practice a “decide and go” mentality across you and your team to prioritize and propel the process forward to hit our targets.

• Partner closely with Program Management to handle blockers and communicate dates and achievements

• Have a passion and strive to improve experiences, influencing a higher bar on quality

What you will accomplish:

• 5 + years of experience building products, with a deep expertise in customer focused product management

• Experience handling complex, multi-phase strategic product(s) in parallel with the ability to lead matrix teams in a global context to success delivery and excellence

• Shown ability and in market examples of handling a product that drove significant impact for millions of end users globally

• Outstanding analytical attitude with a successful track of launching products with measurable impact on a global scale

• Sophisticated understanding in basic data analysis; able to "self-serve" and work with analytics partners to figure out tracking is needed, synthesize/report results, etc.

• Deep understanding of the product development lifecycle from planning through deployment; experience using test and validation frameworks throughout the product lifecycle. Experience in Agile/Scrum methodologies and working in Agile teams

• Experience working with design research and qualitative tools

• Strong, concise communicator and effective story-teller; experience using both analytics and qualitative research to express the vision and strategy

• Technical depth and a track record of building experiences for mobile apps preferred

The base pay range for this position is expected in the range below:

What you will accomplish:

• Develop a compelling and iterative roadmap and launch plan that supports both our marketplace business growth goals and success metrics

• Collaborate with senior leaders across eBay’s management team to align plans with partners in the core product, design and technology teams as well as within the teams across functions: analytics, marketing, legal, operations, and strategy

• Demonstrate a relentless focus to listen to our end-users and feed their voice into our product development process. Leverage design and research partnerships to get insights and feedback throughout the entire product lifecycle. Build processes for continuous improvements

• Create connections and processes across teams that will drive efficient cross-team collaboration and clear alignment

• Create processes and deliver with speed and clarity.

• Partner closely with Program Management to run through blockers and communicate dates and achievements

What you will bring:

• 8+ years of experience in building products at scale. Deep expertise in consumer focused Product Management and Product Development lifecycles

• Experience leading complex, multi-phase strategic products, in addition to the ability to lead matrix teams in a global context

• Exceptional analytical skill with a successful track record and specific examples of launching products with measurable impact

• Experience working with design research and qualitative tools to ensure the voice of our seller is at the center of our product development

• Strong, concise communicator and effective story-teller . E xperience using both analytics and qualitative research to express the vision and strategy of the product

• Technical depth and proven experience with building experiences for mobile apps preferred

The base pay range for this position is expected in the range below:

• Lead and manage a team of silicon physical design engineers responsible for end-to-end silicon design engineering activities supporting technology development, and product design execution on EMIB 2.5D/3.5D, Foveros S/R/B, and Foveros Direct 3D Intel foundry advanced packaging technologies.

• Oversee planning, scheduling, and execution of design projects, ensuring milestones and deadlines are met.

• Drive continuous improvement in design methodologies, flows, and processes to enhance quality and efficiency.

• Collaborate with cross-functional teams (technology partners, packaging, analysis, and verification) to ensure seamless integration and manufacturability.

• Provide technical leadership and mentorship, fostering a culture of innovation and accountability.

• Responsible for enabling teams to execute through clear goal setting, facilitating work, maintaining accountability, applying differentiated performance management, and driving team results.

• Drives results by inspiring people, role modeling Intel values, developing the capabilities of others, and ensuring a productive work environment.

Key Responsibilities:

Leadership and Management

• Lead and manage a group of Silicon Packaging Engineers, providing guidance, mentorship, and support to ensure the successful execution of projects.

• Oversee the planning, scheduling, and execution of package design projects, ensuring that milestones and deadlines are met.

• Foster a collaborative and innovative team environment, encouraging continuous learning and professional development.

• Lead design groups, coordinating efforts across multiple teams to achieve project goals.

Technical Expertise

• Serve as the technical lead for the package design team cross multiple products.

• Drive the development of advanced packaging designs, ensuring compliance with industry standards and best practices.

• Collaborate with cross-functional teams, including package architects, silicon and board design teams, design rule owners, electrical analysis engineers, and integration teams to define and implement design specifications.

• Leverage extensive experience in advanced packaging designs to meet design KPIs.

• Influence.

• Ensure products are designed and developed with high quality standards by overseeing design processes, risk management, and compliance throughout the product design lifecycle, working closely with cross-functional teams to identify and address potential quality issues before they arise.

Project Management

• Develop and maintain detailed project plans, including resource allocation, risk management, and progress tracking.

• Coordinate with stakeholders to ensure alignment on project goals, deliverables, and timelines.

• Conduct regular project reviews and provide status updates to senior management.

Innovation and Improvement

• Identify and implement process improvements to enhance the efficiency and quality of package designs and development.

• Stay current with industry trends and emerging technologies, incorporating new methodologies and tools into the design process.

• Drive innovation in product design, exploring new approaches and techniques to achieve competitive advantages.

The ideal candidate should exhibit the following behavioral traits:

• Excellent leadership and team management skills, with the ability to inspire and motivate a diverse team of engineers.

• Strong project management skills, with the ability to manage multiple projects simultaneously and meet deadlines.

• Exceptional problem-solving and analytical skills, with a keen attention to detail.

• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.

You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

Minimum Qualifications:

• Bachelor's degree in Electrical Engineeringor STEM related field with 9+years of relevant experience

• -OR- Master's degree in Electrical Engineeringor STEM related fieldwith 6+ years ofrelevant experience

• -OR- PhD in Electrical Engineeringor STEM related fieldwith 4+ years of relevant experience

Relevant experience should include the following:

• Experience in silicon design, with at least 3 years in a leadership role.

• Proven experience in a leadership or management role, with a track record of successfully leading engineering teams and delivering complex projects withinestablished timelines.

• Experience with design flows and methodologies (physical design, verification).

• Experience working with EDA tools from Cadence, Synopsys, and/or Siemens.

Preferred Qualifications:

• Experience with advanced nodes and packaging technologies

• Experience in RTL2GDS flows and methodologies

Weoffer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here: