Customer Representative jobs

Expoint is an innovative new job searching platform that caters solely to the tech industry. We’re looking for customer representatives who can provide excellent customer service to our users. As a customer representative, your role is crucial in helping our customers find the perfect job opportunity. You will be tasked with providing timely, accurate responses to customer queries and identifying customer needs. You’ll be expected to investigate and resolve customer complaints, analyze customer feedback, and identify potential opportunities for improvement. To be successful in this role, you must possess excellent interpersonal, communication, and negotiation skills. You should also be prepared to learn about the tech industry and stay up to date with the latest trends in technology. You must also be proficient in identifying key metrics, trends and data points in order to inform operational decisions. You will work closely with our team of software engineers, product developers, and other customer representatives. A successful customer representative should be a problem-solver and have a strong sense of empathy and understanding when working with customers. A customer representative with Expoint should be passionate about working with people, understanding the tech industry, and helping customers find the perfect job opportunity they’ve been searching for. If this opportunity sounds like a fit for you, we look forward to hearing from you!