Account Director jobs

Essential Responsibilities:

• Drive revenue growth and global market expansion by identifying and cultivating strategic partnerships, channels, and opportunities
• Lead the negotiation with external partners and engage cross-functional support colleagues to ensure the successful delivery of solutions for large complex partnerships
• Develop and execute an overall business strategy to identify and cultivate strategic partnerships, channels, and opportunities to drive revenue growth and global market expansion
• Influence the negotiation with external partners, engaging cross-functional support colleagues, to ensure successful delivery of solutions for large complex partnerships
• Align product and business levers (such as pricing and FX) to maximize revenue and market expansion opportunities
• Engage closely with product, engineering, and architecture teams to drive the architectural runway and determine the best technicalimplementation/design
• Represent the end customer on an ongoing basis and use this knowledge to drive effective prioritization and decision-making

Expected Qualifications:

• 12+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Job Description

PayPal has been revolutionizing commerce globally for more than 25 years, creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure. As the Senior Director, PayPal Consumer Debit, you will play a pivotal role in scaling our Consumer Debit Card line of business globally through product and go-to-market innovation that serves both our consumers and merchants as well as leveraging partnership opportunities. This position requires a strong, seasoned leader who excels in a highly collaborative, cross-functional, and values-driven environment. You will own and accelerate growth by leading efforts to deepen engagement with our existing base, reduce churn, and unlock new acquisition use cases by combining product and marketing into a holistic debit card strategy and narrative. In this role, you will work closely with the debit and consumer product teams to ensure that our debit card products integrate seamlessly with our existing portfolio. You will drive significant improvements through strategic initiatives across the full product lifecycle and go-to-market activities, including product development, marketing, sales, and account management. Representing the 'voice of the customer,' you will define and articulate the vision and direction of our debit products through narratives, presentations, and documentation. Cross-functional collaboration is key, as you will partner closely with Product and Marketing to align on goals and ensure we are building the right solutions for our current and future target markets. Your responsibilities will also include influencing cross-functional teams across Product, Design, and Growth to drive alignment on strategy, narrative, and priorities. You will work with markets to effectively bring our debit card products to market, focusing on pricing, positioning, and creating adoption and engagement strategies. This role is critical in helping PayPal achieve its goals in the debit card sector, ensuring that we continue to lead in innovation and customer satisfaction.

Responsibilities

• Define and articulate the vision for growth leveraging industry best practices, PayPal ecosystem and innovation
• Drive revenue growth and global market expansion by identifying and cultivating strategic partnerships, channels, and opportunities
• Influence the negotiation with external partners, engaging cross-functional support colleagues, to ensure successful delivery of solutions for large complex partnerships
• Own and accelerate growth by leading efforts to deepen engagement with existing base, reduce churn, and unlock new acquisition use cases.
• Work with Sales and Marketing on Distribution partnerships that are avenues for growth.
• Work with product, marketing and risk teams to ensure debit card products integrate seamlessly within the PayPal ecosystem.
• Drive improvements via strategic initiatives across the full funnel of the product lifecycle and go-to-market activities.
• Represent and own the 'voice of the customer' and market approach across the business unit.
• Partner closely with Product on the roadmap to ensure the right solutions are built for target markets.
• Collaborate with Marketing to meet collective goals across adoption and revenue.
• Influence cross-functionally across Product, Design, and Growth to drive alignment on strategy and priorities.
• Work closely with markets team on bringing debit card products to market
• Support applicable audit, compliance, and control requirements for PayPal Debit.

Requirements

• 12+ years of leadership and P&L management experience in fintech, debit cards, or financial services companies with industry-leading debit card products.
• Good understanding of consumer debit needs, consumer behavior and P&L dynamics.
• Experience with driving growth through partnerships and negotiating deals
• Strong analytical and problem solving skills.
• Experience leading business functions that require coordination of many stakeholders and cross-functional teams.
• Experience developing strategy and roadmap for large-scale products.
• Very strong written and verbal communication skills with a talent for precise articulation of customer problems.
• Ability to adapt, be flexible, and responsive to dynamic situations.
• Ability to navigate a highly matrixed environment.
• Exceptional leadership abilities with a proven track record of effectively leading and developing high-performing teams.
• Strong coaching and mentoring skills, with a commitment to empowering team members for professional growth

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Establish overall business or technical strategy for user experience initiatives.
• Negotiate with and influence decision-making reaching the senior executive level
• Identify and resolve unique situations of substantial significance in user interface or interaction design
• Allocate resources, responsibly and apply creativity to enhancing user and customer experiences across digital and physical products and services
• Lead the development of user experience strategies that resonate with target audiences.
• Support and mentor less-experienced roles to provide an example of innovation, excellence, and day-to-day learning

Expected Qualifications:

• 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• 2 years of experience leading others

What you'll do

• Define and drive the design vision for onboarding and compliance platforms at a global scale

• Lead, mentor, and inspire multiple design teams, fostering innovation, inclusivity, and design excellence

• Partner with executives and cross-functional leaders to align design with business growth and compliance

• Collaborate across teams to balance global consistency with user- and region-specific needs

• Champion user-centered solutions with executives and senior stakeholders, influencing priorities and trade-offs

• Serve on the Platforms & Tools leadership team, shaping strategy and driving alignment across critical initiatives

• Pioneer innovative solutions—including AI and automation—for onboarding, verification, and regulatory workflows

What we’re looking for

• 15+ years in product design, with 5+ years leading design teams at scale

• Experience designing global, multi-market platforms in regulated industries

• Portfolio showing large-scale transformations with measurable business and customer impact

• Executive presence with strong communication and influencing skills across functions and geographies

• Expertise in design systems, workflow design, and operational excellence

• Passion for financial inclusion and building trusted, accessible, and compliant experiences

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Our Benefits:

Any general requests for consideration of your skills, please

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high-pressure situations).

Your Impact

• Provide technical services around Cloud and Network Security technologies, troubleshooting and best practices observations to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Provide configurations, troubleshooting, and best practices to customers
• Work with our Engineering team and influence the operability of the product
• Able to effectively communicate to all levels and stakeholders – internally and externally on complex technical issues

Your Experience

• 4+ years in technical support roles, working directly with large global customers and partners in addition to internal teams (such as DevOps, Engineering, QA, Product managers), specifically with Cloud exposure and experience
• A customer-centric mindset is a mandated attitude for this position as a technical support engineer
• Existing knowledge of, and experience with public cloud platform (XaaS) features, capabilities, and best use scenarios
• Existing knowledge of, and experience with application developments or operations under the container / serverless environment on public clouds
• Ability to independently troubleshoot, reproduce issues and identify feasible workarounds in broad, complex, and unique environments with mixed applications and protocols required
• Excellent written and verbal communication skills
• Experience supporting Firewall or Network and Security devices is a plus
• Having rich knowledge in Network Security and Networking protocols is a plus

You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Serve as a key contributor to the development, maturation, and innovation of Unit 42’s cloud security consulting services.

• Lead and deliver complex cloud security assessments covering architecture, configuration, identity, monitoring, and threat detection across AWS, Azure, GCP, and hybrid/multi-cloud environments.

• Evaluate cloud network architectures, including perimeter protections, VPC/VNet segmentation, API gateways, ingress/egress controls, and cloud-native security services.

• Analyze cloud logging, telemetry, and monitoring coverage; identify gaps in detection and alerting; and provide actionable recommendations to improve visibility, SIEM/XDR integration, and threat-hunting effectiveness.

• Assess cloud identity and access management (IAM) design, including federation, least privilege models, role delegation, conditional access, privilege escalation paths, and MFA enforcement across cloud providers.

• Utilize cloud-native CLIs, SDKs, and APIs to perform deep technical validation of configurations, controls, and security posture.

• Assess multi-cloud and hybrid-cloud deployments by reviewing interoperability, dependencies, and security impacts between cloud services and on-prem infrastructure.

• Develop strategic cloud security roadmaps that align technical recommendations with a client’s broader business objectives, resource constraints, and long-term security transformation initiatives.

• Integrate Palo Alto Networks cloud platforms (Prisma Cloud, Prisma SASE, Cortex XSIAM, and Precision AI) into consulting engagements to drive differentiated value and help customers enhance their security posture.

• Engage with prospective clients in a pre-sales capacity to uncover cloud security pain points, evaluate architectural weaknesses, and position Unit 42 solutions to key outcomes.

• Support delivery teams in overcoming technical objections and effectively tying cloud security recommendations to business risk, operational impact, and customer strategic goals.

• Build and maintain long-term executive relationships, serving as a trusted strategic advisor for cloud security and Zero Trust transformation initiatives.

• Lead the development and delivery of cloud security enablement content to elevate consulting capabilities across Unit 42.

• Partner with Palo Alto Networks product development teams to provide structured feedback on features, customer patterns, and cloud security trends that influence the roadmap and delivery experience.

Your Experience

• 4+ years of experience performing cloud security advisement and risk assessments based upon industry-accepted standards

• 6+ years of professional services and consulting experience and 3+ years of Director (or and equivalent Senior Manager) experience leading consulting delivery teams is highly preferred

• Experience managing a diverse team of business and technical consultants

• Cloud Security-related certifications preferred

• Hands-on experience with a cloud hosting provider (AWS, Azure, GCP, etc).

• Deep experience within the cloud native application protection platform (CNAPP) technology or advisory/consulting space.

• Strong fluency in the application of Virtual Machines, SaaS, IaaS, PaaS, FaaS and other public cloud technical infrastructure concepts.

• Possess a deep technical knowledge in Cloud Platforms and the dependencies around such an environment (WAF, SSO, Cloud Threats, API Security, Cloud Security Posture Management)

• Former experience with cloud migrations (cloud to cloud, or on-prem to cloud)

• Knowledge of the technical nuances related to SD-WAN and SASE solutions and their application to Cloud Environment access solutions.

• 10+ years in developing, strengthening and expanding client relationships

• Knowledge of how to integrate command-line interfaces or scripting tools as a part of a risk assessment or remediation in cloud environments is a plus.

• Rich understanding of how Enterprise’s use and struggle using infrastructure as code and continuous integration tools such as Ansible, Chef, Jenkins, Kubernetes, Packer, Pulumi, Puppet, Saltstack and Terraform or CSP tools such as CloudFormation, Resource Manager or Deployment Manager.

• Ability to scope new opportunities with prospective clients, including drafting statements of work and proposals

• Ability to perform travel requirements as needed to meet business demands (on average 25%)

• Bachelor’s Degree in Information Security, Computer Science, Digital Forensics, Cyber Security OR equivalent years of professional experience to meet job requirements and expectations

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $183000/YR - $252000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.