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WF
Wells Fargo Senior Account Resolution Representative United States, Iowa, West Des Moines
Support performance of less experienced individuals and overall effectiveness of Account Resolution team by coordinating and monitoring daily activities. Provide feedback and present ideas for improving or implementing processes and...
Manage and develop specialized teams of managers and professional individual contributors. Analyze customer and results-oriented information. Perform market research related to development and testing of services and products. Identify opportunities...
Participate in conducting due diligence screening of moderate to high complexity. Function as subject matter expert leveraging solid understanding of screening. Participate in Risk and Control Self-Assessment (RCSA) activities, testing...
Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers. Complete operational activities while minimizing risks under established policies. Perform routine transactional, operational, and...
Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business; This includes coaching bankers to engage customers to understand...
Support internal and external customers with inquiries and complaints regarding financial products and services. Seek ways to determine appropriate course of action, conduct investigative steps to identify the issues, and...
Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers. Complete operational activities while minimizing risks under established policies. Perform routine transactional, operational, and...
Support performance of less experienced individuals and overall effectiveness of Account Resolution team by coordinating and monitoring daily activities. Provide feedback and present ideas for improving or implementing processes and...
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