Quality Control jobs in United States, Virginia, Richmond
Bank Of America GT Third-Party Sr Business Control Specialist United States, Virginia, Richmond
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Job Description:
This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.
As part of the GT Third-Party Governance & Oversight team help drive adherence to Enterprise Policy & Standard requirements including, but not limited to external data transmissions to identify and execute opportunities to reduce risk of data shared with third-parties.
Responsibilities:
- Partner and support FLU assess options to mitigate risks sharing data with Third-Party
- Escalate outcomes of risk review and recommendations to the proper Risk Routine
- Develop materials: QRG, template for escalations, & SharePoint to gather and report out responses
- Execute monitoring/oversight activities and recommend actions to improve performance
- Drive for improvement to the current oversight and governance processes focused on risk management and program execution
- Monitor upcoming changes to the Third-Party Program and work with the leadership team to implement any required actions to ensure those changes are executed flawlessly
- Monitor and analyze related risks and issues impacting GT&O Third Party Program performance and execution
- Engage with Global Third-Party Program Vendor Managers, Control Partners, Third-Party Engagement Managers and horizontally across FLUs/ CFs to ensure Program understanding and adherence
- Participate in GT Third-Party governance and issues forums to discuss and challenge third party performance across all phases of the Third-Party program including current and emerging risks and mitigating actions
- Participate in execution of continuous improvement work efforts that drive efficiency and strengthen the portfolio oversight process
Required Qualifications:
- 8+ years of experience with risk management and preferably third-party management background
- Microsoft Office skills, including advanced Excel proficiency
- Risk and/or Audit Experience
- Ability to synthesize data and use it to tell a story Experience with data visualization tools, such as Tableau
- Strong written and communication skills ability to tailor message to audience
- Experience in developing and executing monitoring and oversight programs
- Strong analytical skills
- Strong attention to detail
- Independently driven, high bias for action
- Intellectual curiosity
- Ability to work effectively in a fast-paced and changing environment
- Extensive knowledge of Global Procurement’s Third-Party Program
- Ability to positively interact with and influence FLU partners
Desired Qualifications:
- Comfortable with ambiguous situations capable of analyzing, simplifying, and collaborating to solve complex problems
- Capable of performing work with minimal management oversight
- Ability to coordinate and drive execution of priorities and meet deadlines to adhere to policies and standards
- Demonstrated increasing levels of accountability and ownership
Skills:
- Controls Management
- Issue Management
- Monitoring, Surveillance, and Testing
- Quality Assurance
- Risk Management
- Analytical Thinking
- Attention to Detail
- Critical Thinking
- Problem Solving
- Written Communications
- Decision Making
- Innovative Thinking
- Prioritization
- Recording/Organizing Information
- Research
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EY Quality Assurance Lead - Financial Services United States, Virginia, Richmond
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Quality Assurance Lead, Financial Services Office (Manager) (Multiple Positions) (1618196), Ernst & Young U.S. LLP, Richmond, VA.
Full time employment, Monday – Friday, 40-45 hours per week, 8:30 am – 5:30 pm.
MINIMUM REQUIREMENTS:
Bachelor’s degree in Computer Science, Engineering, Business, Finance, or a related field and 5 years of progressive, post-baccalaureate work experience in software quality assuranceand testing. Alternatively, will accept a Master’s degree in Computer Science, Engineering, Business, Finance, or related field and 4 years of work experience in software quality assurance and testing.
Must have 4 years of experience in the software testing environment.
Must have 3 years of experience as a Test Lead or similar software testing position with demonstrated experience managing client relationships.
Must have 2 years of experience participating in the design and development of the test automation framework and any in-house tools.
Must have 3 years of testing experience within the Financial/Banking industry in one or a combination of any of the following: Capital Markets, Wealth and Investment Management,
Banking, Mortgage, Finance Risk and Compliance, and/or Insurance.
Must have 4 years of experience with SQL or Access Database.
Must have 4 years of experience with one or more of the following defect management tools: JIRA, VersionOne, HP ALM.
Must have 4 years of experience working with web applications.
Requires domestic and international travel up to 80%.
Employer will accept any suitable combination of education, training or experience.
What we offer
We offer a comprehensive compensation and benefits package where you’ll be rewarded based on yourperformance and recognized for the value you bring to the business. The base salary for this job is $154,445.00 per year. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
This particular position at Ernst & Young in the United States requires the qualified candidate to be a "United States worker" as defined by the U.S. Department of Labor regulations at 20 CFR 656.3. You can review this definition at at the bottom of page 750. Please feel free to apply to other positions that do not require you to be a "U.S. worker".
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Capital One Lead Platform Engineer Video Management Access Control Syste... United States, Virginia, Richmond
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What You’ll Do:
Work with a team of developers with deep experience in distributed microservices and full stack systems
Perform software development on Front End Applications leveraging a test-driven development pattern
Own the technical design and development of cross-functional, multi-platform application systems
Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, and mentoring other members of the engineering community
Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment
Utilize programming languages like JavaScript (Angular, React, Node), HTML/CSS, TypeScript and Java, open source frameworks, RESTful web services, and work on cross-browser and cross-device development
Basic Qualifications:
Bachelor’s Degree
At least 4 years of professional software engineering experience (Internship experience does not apply)
At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud)
Preferred Qualifications:
Master's Degree
7+ years of experience in at least one of the following: JavaScript, React, Angular, Node, TypeScript, or Java
4+ years of experience in open source frameworks
1+ years of people management experience
2+ years of experience in Agile practices
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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Capital One Principal Associate Risk Control Assessment United States, Virginia, Richmond
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Location:
Level:Principal Associate
Principal Associatein Capital One’s Business Cards & Paymentsorganization, you will work with business partners to identify, manage, and mitigate risk to Capital One. In BC&P Risk Operations we are seeking an experienced, highly motivated Control Assessments Specialist with a strong proven audit mind-set when it comes to governing control changes and execution verification. The ideal candidate will have good organizational and communication skills. A proven background in evaluation of risks and requirements compared to existing process and control coverage, as well as the ability to identify gaps and solutions for gap closure, including early execution verification to ensure effectiveness. This role involves understanding of risks, requirements, controls, and corrective actions review and evaluation.
Responsibilities of this role include but are not limited to:
Perform independent controls review of the BC&P’s Control Environment to determine design and operating effectiveness of controls
Provide challenge, expertise and advice on enhancing the design, effectiveness, and maturity of the BC&P Control Environment
Partner with vertical risk managers to perform an analysis of risks and requirements and their association with the control
Ability to develop, update, and execute control execution verification for new and / or changed controls
Ability to understand and communicate complex processes and alignment to policy/regulatory requirements
Establish and maintain good client relations during execution verification engagements
Strong ability to create and deliver verbal and written communications between business partners
Draft assessment results for senior management and other stakeholders, to include regulatory agencies and audit, as required
Stay current on emerging control standards and assessment changes specific to Capital One, as well as industry best practices
Furthering the Well Managed agenda within Card to drive sustainability, amplify simplification & automation, enable ownership & accountability through transparency, and strengthen the control ecosystem
Supporting process documentation creation and revision, including version control
Basic Qualifications:
Bachelor’s Degree or military experience
At least 3 years of experience in audit, controls testing or requirements management
Preferred Qualifications:
3+ years of experience in working with, communicating and evaluating risk mitigating activities
1+ years of experience using automated testing tools
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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Capital One Senior Audit Manager Practices- Quality Assurance Hybrid United States, Virginia, Richmond
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Responsibilities include:
Responsible for the leading the coordination and execution of key quality assurance reviews, including providing major input to planning and testing, as well as identification, development, and documentation of exceptions related to quality assurance reviews
Deliver verbal and written communication to the audit teams and audit leadership
Establish and maintain effective relationships with audit teams and audit leadership
Support the implementation of the team’s strategic imperatives/priorities
Design and execute best-in-class operational processes and improvement initiatives of moderate complexity for the quality assurance and improvement program
Manage direct reports and staff during audit engagements and provide feedback on work performed.
Provide training and coaching to audit team members during quality assurance reviews as applicable
Work independently under general supervision, and can exercise latitude for initiative and independent judgment.
Here's what we're looking for in an ideal teammate:
You are a critical thinker who seeks to understand the business and its control environment.
You believe insight and objectivity are core elements to providing assurance on the effectiveness and efficiency of Capital One’s governance, risk management, and internal control processes.
You possess a relentless focus on quality and timeliness.
You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.
You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit’s value proposition.
You’re a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise.
You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism.
You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent.
Basic Qualifications:
Bachelor's Degree or military experience
At least 7 years of experience in auditing, accounting, financial analysis, or a combination
At least 5 years of experience leading audits and performing in the role of auditor-in-charge
Preferred Qualifications:
Master’s Degree in Auditing, Master’s Degree in Accounting, Master’s Degree in Information Systems or Master of Business Administration
Certified Internal Auditor (CIA), Certified Public Accountant (CPA), Certified Information Systems Auditor (CISA)
10+ years of experience in Banking or in the financial services industry
This role is hybrid meaning associates typically spend 3+ days per week (Monday - Thursday) in-person at one of our offices listed on this job posting. Fridays are enterprise-wide virtual work days.
Charlotte, NC: $155,300 - $177,200 for Audit Sr. Manager McLean, VA: $170,800 - $194,900 for Audit Sr. Manager Plano, TX: $155,300 - $177,200 for Audit Sr. Manager Richmond, VA: $155,300 - $177,200 for Audit Sr. ManagerThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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Capital One Senior Associate Process Manager Reconciliation & Control Wo... United States, Virginia, Richmond
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Responsibilities:
General management of day to day processes including direct people leadership of associates within assigned vertical
Focus on team engagement and maintain open communication across all associates
Responsible for ensuring the team is properly trained to support business needs
Drive results to meet performance expectations
Track and ensure metrics and goals are met
Monitor daily service level metrics and drive team performance
Address trending / ongoing performance issues through the appropriate channels and escalate as needed
Communicate team results to senior management
Recommend, develop and execute process improvements
Business Process Documentation
Collect, analyze and measure process data on the effectiveness of business processes
Gather metrics data and create reports/dashboards
Take action on requests timely
Keep Leadership informed of important updates or challenges and escalate appropriately
Support audit requests with a focus on controls in your response/ support
Ensure adherence to all defined controls and regularly reinforce expectations with team
Meet defined quality, customer experience and productivity targets
Review and approve process documentation
Ensure consistency in communications and support flow through the most appropriate channels
Facilitate meetings within the team and with our partners
Participate in project management activities
Focus on personal development
Develop Subject Matter Expertise within role
Review and approve money movement to ensure accounting standards are met
Monitor correspondence and respond timely
Escalate issues appropriately (following predefined escalation model)
Other duties as assigned
The ideal candidate should possess the following skills:
Adhere to IEI People Leadership framework
Self motivated and demonstrate the ability to work without supervision
Excellent organizational skills, time management skills, problem solving skills and attention to detail
Ability to manage multiple tasks, prioritize and meet deadlines
Demonstrates excellent written and verbal communication skills as well as professionalism in working with internal associates at all levels and our external partners
Work from Home Technology Requirements:
A secure home office environment that is free from background noise and distractions
A reliable private internet connection that isnotsupplied via cellular data or hotspot
A private network that is password protected where you have ownership or line of sight to every device on the network
Internet service must be provided by Cable or fiber Internet Service Provides (ISP)
Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions
ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred
To validate ISP speeds from a Chrome browser, go to, type Speed Test and run from the Google landing page
Both Hardwire and WiFI internet connections are acceptable as long as speed and security requirements are met
Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology are delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience.
Work from Home Living Requirements:
This role is 100% work from home. We are unable to consider applicants who do not meet the required Capital One Work at Home compatible internet access or who live or work internationally, in the states of California, Hawaii, or US territories. If you are unable to attain the required Capital One Work from home compatible internet access or living requirements, Capital One reserves the right to rescind this offer.
Basic Qualifications:
High School Diploma, GED, or Equivalent Certification
At least 2 years of people management experience
At least 1 year of risk management or process management experience
At least 1 year of experience using Google Suite or Microsoft Office
Preferred Qualifications:
5+ years of people management experience
2+ years of accounting experience
2+ years of experience using Google Suite or Microsoft Office
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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Capital One Work Home- Principal Associate L2 Lead & Control Testing United States, Virginia, Richmond
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23060 (Richmond, VA)
23320 (Chesapeake, VA)
33634 (Tampa, FL)
89144 (Las Vegas, NV)
75024 (Plano, TX)
19801 (Wilmington, DE)
The Well-Managed Solutions (WMS) team within SCS is currently hiring for a Principal Associate (PA) that will take our Well Managed transformation to the next level in our testing program, furthering the top-notch brand that WMS has built. The PA will be responsible for the continuous development and execution of our processes and controls to support our operations and will ultimately be assessed in our risk assessments as part of the Design/Operating Effectiveness testing for
Specifically, the Well-Managed Solutions (WMS) Team within SCS is leading a multi-year transformational Well Managed journey focusing on:
- Strengthening the Control Ecosystem - working closely with all Card business areas to enable deeper risk mitigation and requirement compliance working closing with all Card business areas to enable better business results through process, risk and control capabilities and insights
- Amplify Simplification & Automation - integrating related work to drive more efficiency and effectiveness, while advancing the journey to reduce manual processes and seize the power of data
- Drive Sustainability - proactively adopting digital solutions and right-sized advisory governance to enable sustainable risk management
Core capabilities for this key role include a strong collaborative mindset with significant risk management and testing expertise coupled with a balanced approach to driving effectiveness and efficiency to enhance both business and risk management processes and programs. This role requires a well-rounded and seasoned individual who is comfortable adjusting their approach to meet unique needs across multiple stakeholder groups within a complex organization. Successful candidates will demonstrate a proven track record of controls testing execution and oversight; change resiliency to maintain momentum in a dynamic, fast-paced and complex environment and among competing priorities; and strong partnership and communication skills to engage and influence critical stakeholders. The preferred candidate will have experience working in Compliance and/or Risk Management organizations within a major financial company, with a solid understanding of process management frameworks, risk and control methodology, control testing methodology, and regulatory requirement management and applicability.
Responsibilities of this role include but are not limited to:
Leading core responsibilities related to developing and BAU management of a new level 2process
Developing process scoping and documentation for new process
Leading the design, development and continuous evolution of SCS manual and automated/hybrid controls for 2nd line validations as well as OE testing oversight
Providing scheduling management for daily, monthly, and annual controls execution
Provide back up training for controls within SCS
Performing complex review of automated system logics including but not limited to interface, calculation, edit checks, and input/out controls to ensure appropriateness of design and implementation
Creating and maintaining adequate testing support documentation such as workpapers, testing reports, etc. to support the result of reviews including the write-up of findings/issues for reporting
Cross-functional experience in executing testing for manual control and automated/hybrid controls
Assessing Design and Operating Effectiveness of US Cardautomated/hybrid/operationalcontrols in adherence with enterprise standards and internal requirements for control testing
Identifying internal control weaknesses and recommend remediation to strengthen control environment
Partnering cross-functionally to provide strategic and tactical thought-partnership to effectively evolve control performance
Building relationships and collaborating with key stakeholders
Furthering the Well Managed agenda within SCS to drive sustainability, amplify simplification & automation, enable ownership & accountability through transparency, and strengthen the control ecosystem
Basic Qualifications:
Bachelor’s Degree or military experience
At least 3 years of experience in Risk Management
At least 3 years of experience in Audit or Compliance Control Testing
At least 3 years of experience in Process Management
Preferred Qualifications:
Master's or MBA Degree
5+ years of experience in Control Testing or Internal Audit
4+ years of automated controls testing experience
3+ years of Financial Services industry experience
3+ years of regulatory compliance or credit experience
4+ years of Risk Management experience
2+ years of consulting experience
Work from Home Technology Requirements
Secure home office environment that is free from background noise and distractions
Reliable private internet connection that isnotsupplied via cellular data or hotspot is required
A private network that is password protected where you have ownership or line of site sight to every device on the network
Internet service must be provided by Cable or Fiber Internet Service Providers (ISP)
Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions
ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred
To validate ISP speeds from a Chrome browser, go to www.google.com, type Speed Test and run from the Google landing page
Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met
Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience.
Work from Home Location Requirements
Candidates must live within 100 mile radius of 23060 (Richmond, VA), 23320 (Chesapeake, VA), 33634 (Tampa, FL), 89144 (Las Vegas, NV), 75024 (Plano, TX), or 19801 (Wilmington, DE) and report in person, when required, with at least than 24 hours notice.
We are unable to consider applicants who:
Do not maintain network-compatible internet access
Live or work beyond the 100 mile radius of their dedicated location, or
Live or work in the state of California.
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
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Job Description:
This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.
As part of the GT Third-Party Governance & Oversight team help drive adherence to Enterprise Policy & Standard requirements including, but not limited to external data transmissions to identify and execute opportunities to reduce risk of data shared with third-parties.
Responsibilities:
- Partner and support FLU assess options to mitigate risks sharing data with Third-Party
- Escalate outcomes of risk review and recommendations to the proper Risk Routine
- Develop materials: QRG, template for escalations, & SharePoint to gather and report out responses
- Execute monitoring/oversight activities and recommend actions to improve performance
- Drive for improvement to the current oversight and governance processes focused on risk management and program execution
- Monitor upcoming changes to the Third-Party Program and work with the leadership team to implement any required actions to ensure those changes are executed flawlessly
- Monitor and analyze related risks and issues impacting GT&O Third Party Program performance and execution
- Engage with Global Third-Party Program Vendor Managers, Control Partners, Third-Party Engagement Managers and horizontally across FLUs/ CFs to ensure Program understanding and adherence
- Participate in GT Third-Party governance and issues forums to discuss and challenge third party performance across all phases of the Third-Party program including current and emerging risks and mitigating actions
- Participate in execution of continuous improvement work efforts that drive efficiency and strengthen the portfolio oversight process
Required Qualifications:
- 8+ years of experience with risk management and preferably third-party management background
- Microsoft Office skills, including advanced Excel proficiency
- Risk and/or Audit Experience
- Ability to synthesize data and use it to tell a story Experience with data visualization tools, such as Tableau
- Strong written and communication skills ability to tailor message to audience
- Experience in developing and executing monitoring and oversight programs
- Strong analytical skills
- Strong attention to detail
- Independently driven, high bias for action
- Intellectual curiosity
- Ability to work effectively in a fast-paced and changing environment
- Extensive knowledge of Global Procurement’s Third-Party Program
- Ability to positively interact with and influence FLU partners
Desired Qualifications:
- Comfortable with ambiguous situations capable of analyzing, simplifying, and collaborating to solve complex problems
- Capable of performing work with minimal management oversight
- Ability to coordinate and drive execution of priorities and meet deadlines to adhere to policies and standards
- Demonstrated increasing levels of accountability and ownership
Skills:
- Controls Management
- Issue Management
- Monitoring, Surveillance, and Testing
- Quality Assurance
- Risk Management
- Analytical Thinking
- Attention to Detail
- Critical Thinking
- Problem Solving
- Written Communications
- Decision Making
- Innovative Thinking
- Prioritization
- Recording/Organizing Information
- Research
These jobs might be a good fit
