Principal Consultant jobs in United States, Virginia, Richmond

What you will do:

• Guide customers in building scalable, optimally managed solutions and adaptable to technological improvements using Red Hat technologies.

• Continuously learn, grow, and adapt to new skills and technologies.

• Travel weekly, Monday-Thursday, to client locations

What you will bring:

• Required Experience:

• Active Top Secret SCI clearance, with Polygraph

• Experience with delivering an implementation based on an architectural design

• Demonstrated ability to lead a technical project, including collaborating on project timelines and maintaining project and technical documentation

• Ability to identify stakeholder needs and set expectations regarding project timelines and scope of work

• Experience working collaboratively across diverse teams and stakeholders

• Knowledge and desire to mentor

• Technical Skills:

• Associate or Bachelor's degree or higher in computer science or a technical discipline

• Technical certifications like Security +, and network+ Experience delivering successful modern cloud platform consulting engagements

• Experience with Linux system administration, preferably Red Hat Enterprise Linux (RHEL) or a derivative

• Prior experience with Source code management tools such as Gitlab.

• Experience with or working knowledge of Ansible

• Experience with enterprise cloud solutions like Platform-as-a-Service

• Experience with container technologies such as Docker, Podman, and Kubernetes

• It is essential to have some basic knowledge of networking principles such as TCP, DNS, DHCP, IPs

• Broad and deep technical experience with one or more virtualization and cloud technologies like OpenStack, Red Hat Virtualization, VMWare vSphere, Microsoft Hyper-V, Amazon Web Services (AWS), or Microsoft Azure

• Demonstrated track record of working in a strategic advisory role to senior IT and business executives, including extensive experience presenting to C-level executives at large firms

• Excellent written and verbal communication and presentation skills

After joining Red Hat, You will undergo an intensive customized training program on Red Hat technologies and Services solutions. Here's how your skill set will evolve and what you'll learn during your first year in the role:

In two months, be prepared to join a project team by acquiring the following:

• Understanding of how to build production-ready technical solutions integrated with existing enterprise systems.

• Learn technologies and consulting skills to enhance your abilities through enablements designed and taught by Red Hat experts and certification.

• Through everyday networking and community events, gain exposure and collaboration within Red Hat Services & the more prominent organization.

Within six months, support Services on a project by attaining the following:

• Successful, collaborative delivery of customer projects as a technical lead through expertise in Red Hat’s technologies.

• Knowledge of how a customer use case can be developed into a project plan and how those requirements align with Red Hat’s technologies.

• Continue expanding your knowledge and network, both internal and external, through enablement, communities, customers, and meetups.

Within 12 months, demonstrate technical leadership by accomplishing the following:

• Successfully implementing complex, large-scale solutions in customer environments.

• Active engagement and knowledge sharing with our internal and external communities of practice on lessons learned, best practices, and how-tos.

The salary range for this position is $127,860.00 - $211,080.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

This job is responsible for providing payment processing solutions to small business clients in a phone-based environment primarily through referrals from an assigned group of small business specialists, financial centers, and other internal partners. Key responsibilities include consulting with small business clients to understand their priorities and providing solutions to meet their business needs. Job expectations include having an awareness of merchant payment processing solutions, pricing, software, gateways, and security.

Responsibilities:

• Leverages consultative sales processes to provide merchant payment solutions for small business clients via channels such as Advanced Client Solutions, Financial Centers, Digital, and direct inbound calls
• Drives toward sales and revenue goals while balancing operational excellence, risk management, and client experience expectations
• Adheres to schedule managed by the workforce management team to ensure adequate phone coverage in contact center environment
• Collaborates with internal partners and clients to determine payment processing needs and acts as a champion for clients by connecting expertise across the company to help achieve their goals
• Identifies opportunities proactively and develops a pipeline for sales opportunities through inbound and self-scheduled outbound calling activities
• Determines prospect external sources such as association relationships, centers of influence, and vendor relationships among others and may be required to attend trade shows as assigned
• Adapts to an ever changing payment processing environment, maintains accurate records, and adheres to Service Level Agreements
• Analyze Rates and Fees to negotiate a positive solution for both the bank as well as the client
• Be an advocate to resolve client concerns
• Be a trusted advisor to deepen client relationships

Skills:

• Client Experience Branding
• Client Solutions Advisory
• Customer and Client Focus
• Payment Processing
• Pipeline Management
• Consulting
• Credit Documentation Requirements
• Oral Communications
• Referral Management
• Written Communications
• Financial Analysis
• Interpret Relevant Laws, Rules, and Regulations
• Issue Management
• Prospecting

Required Qualifications:

• Customer focus
• Relationship building
• Oral and written communication
• Time management
• Consultative sales
• Pipeline management
• Problem solving
• Teamwork
• Presentation skills
• Telephone sales
• Referral sales
• 2 to 4+ years of sales experience
• Technical expertise
• Highly motivated to succeed in a performance driven environment​

Desired Qualifications:

• Business Acumen: Industry knowledge in healthcare, retail, restaurant, business to business and ISV
• Merchant products and solutions
• High school diploma
• Multi-lingual ability is a plus
• Learning agility
• CRM (Client Relationship Management System)

Minimum Education Requirement:High School Diploma / GED / Secondary School or equivalent

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

The role will involve:

• Leading moderate to large complex projects and programs related to our talent and people by providing strategic direction and organization

• Deploying excellent project management practices, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment

• Designing, developing, and managing project plans while exhibiting flexibility to revise needs to meet changing requirements and leveraging problem solving and influencing skills to ensure project plans deliver on intent

• Building relationships and collaborating with key stakeholders such as HR leaders, HRBPs, enterprise partners, and business leaders to design and ensure delivery of commitments

• Connecting dots and influencing across multiple cross-functional teams, client organizations and groups without direct authority, to provide strategic and tactical thought partnership to effectively drive project delivery while also collaborating to identify solutions that can achieve shared results

• Exhibiting outstanding influencing skills to effectively drive project / program efforts

• Providing excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

• Providing thought partnership to the portfolio’s leadership to drive project delivery, lead workstreams, plan and manage events, etc.; create action plans and path forward for projects and autonomously prioritize work based on impact and urgency

• Ensuring projects are documented appropriately to mitigate risk and to be delivered on time

• Monitoring and analyzing metrics for all initiatives and solutions, and making recommendations to drive improvements to enhance value and sustainability

Basic Qualifications:

• Bachelor's degree or military experience

• At least 3 years of work experience in Talent Management, Leadership Development, Organizational Development, HR Business Partnership, or on a Chief of Staff team

• At least 2 years of experience in Project Management

• At least 1 year of data analysis experience conducting analyses to translate metrics, research, and trends into strategy

Preferred Qualifications:

• Proven ability to influence leaders, think creatively, participate fully and work collaboratively to develop and execute product strategies, solutions and experiences

• Strong forward lean; proactively anticipates business needs, manages stakeholder expectations, and operates exceptionally in gray space

• Skilled at balancing both disruption and consensus-building while driving forward complex initiatives

• Exceptional coaching and consulting skills, with demonstrated self-confidence and an ability to adapt content and conversations to meet the needs of the audience

• Track record of complex project management, a bias to action and extraordinary attention to detail; a PMP certification

• Impeccable judgment and ability to balance the needs of the organization, leaders and associates

• Passion for learning with a growth mindset

• Discretion in handling highly sensitive issues

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible for this role, candidates must live within 100 miles radius of one of the following zip codes (excluding CA) and report in person, when required, with at least 24 hours notice.

• 23060 (Richmond, VA)

• 23320 (Chesapeake, VA)

• 33634 (Tampa, FL)

• 89144 (Las Vegas, NV)

• 75024 (Plano, TX)

• 19801 (Wilmington, DE)

• 68521 (Lincoln, NE)

• 56301 (St. Cloud, MN)

Specifically, the Well-Managed Solutions (WMS) Team within SCS is leading a multi-year transformational Well Managed journey focusing on:

• Strengthening the Control Ecosystem - working closely with all Card business areas to enable deeper risk mitigation and requirement compliance working closing with all Card business areas to enable better business results through data analytics, risk and control capabilities and insights

• Amplify Simplification & Automation - integrating related work to drive more efficiency and effectiveness, while advancing the journey to reduce manual processes and seize the power of data

• Drive Sustainability - proactively adopting digital solutions and right-sized advisory governance to enable sustainable risk management

Responsibilities of this role include but are not limited to:

• Merge and clean large datasets from multiple sources to support forecasting and risk insights.

• Build and validate forecasting models to anticipate risk and operational performance

• Design and implement innovative performance metrics to track business and supplier outcomes.

• Partner directly with leadership as a codeveloper of strategy, bringing forward proactive insights.

• Translate Technical findings into business recommendations that drive decisions.

• Work independently, with strong ownership of deliverables and minimal supervision.

• Stay curious: explore new tools, test approaches, and share learnings.

• Partnering cross-functionally to provide strategic and tactical thought-partnership to effectively evolve automation opportunities.

• Building relationships and collaborating with key stakeholders

• Furthering the Well Managed agenda within SCS to drive sustainability, amplify simplification & automation, enable ownership & accountability through transparency, and strengthen the control ecosystem

Basic Qualifications:

• High School Diploma, GED, or Equivalent Certification

• At least 3 years of experience in data analytics, forecasting or quantitative modeling

• At least 3 years of experience using Python (data cleaning, modeling, visualization)

• At least 2 years of experience handling complex datasets, identifying trends and developing metrics.

• At least2 yearsof experience using Google Suite or Microsoft Office

Preferred Qualifications:

• Bachelors Degree or military experience

• 5+ years of experience in forecast modeling, risk analytics or advanced metrics development.

• 3+ years of experience within the Financial Services industry

• 2+ years of experience in supply chain analytics or operations data

• 2+ years of consulting experience

Work from Home Technology Requirements:

• A secure home office environment that is free from background noise and distractions

• A reliable private internet connection that isnotsupplied via cellular data or hotspot

  • A private network that is password protected where you have ownership or line of sight to every device on the network

  • Internet service must be provided by Cable or fiber Internet Service Provides (ISP)

  • Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions

  • ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred

  • To validate ISP speeds from a Chrome browser, go to, type Speed Test and run from the Google landing page

• Both Hardwire and WiFI internet connections are acceptable as long as speed and security requirements are met

Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology are delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience.

Work from Home Location Requirements

• Candidates must live within 100 mile radius of 23060 (Richmond, VA), 23320 (Chesapeake, VA), 33634 (Tampa, FL), 89144 (Las Vegas, NV), 75024 (Plano, TX), 19801 (Wilmington, DE), 68521 (Lincoln, NE), or 56301 (St Cloud, MN) and report in person, when required, with at least than 24 hours notice.

We are unable to consider applicants who:

• Do not maintain network-compatible internet access

• Live or work beyond the 100 mile radius of their dedicated location, or

• Live or work in the state of California.

If you are unable to maintain network-compatible internet access or living requirements, Capital One reserves the right to rescind this offer.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

As a Principal Financial Analyst supporting Capital One Shopping, you will work for an exciting business that is growing rapidly and constantly evaluating new opportunities. You will have the opportunity to partner with business customers on driving strategic business direction that leads to sustainable performance, and you will be asked to challenge our current well-managed processes to be more proactive, effective, and efficient. Financial Analysts perform financial data analysis in preparing Profit & Loss or other statements, and frequently build reports for higher level associates; provide management and business clients with project statuses; perform reporting and analysis to support presentation and ad-hoc requests. An ideal candidate will possess strong communication, problem solving, strategic thinking, independent time-management, and influencing skills in order to effectively:

• Articulate outcomes of analysis and relevant insights

• Develop presentations to communicate business and analysis results to senior audiences

Responsibilities:

• Financial reporting and analysis, including budgeting, forecasting, variance analysis, financial reporting, and Profit & Loss (P&L) management

• Coordinate and collect input data from Financial Analysts in different departments, check data integrity, summarize and convert data, run models, verify, analyze, and communicate output data

• Business presentations: Assist in development of presentations to communicate analysis results to senior audiences, clearly articulate outcomes of analysis to leadership teams

• Ad-hoc requests and special projects

• Independently manage and prioritize workload

• Perform financial data analysis in preparing Profit & Loss or other statements

• Frequently create reports for higher level associates

• Proactively provide management and business clients with project statuses

• Perform reporting and analysis to support presentation and ad-hoc requests

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 4 years experience in financial analysis

• At least 4 years experience with financial modeling

Preferred Qualifications:

• Master's Degree in a quantitative major (Finance, Accounting, Economics, Mathematics, Engineering)

• Chartered Financial Analyst (CFA) license or Certified Public Accountant (CPA) license

• 5+ years experience in financial analysis or financial modeling

• 3+ years of experience in technology or FP&A

• 3+ years of experience partnering with internal stakeholders

• Advanced knowledge of Microsoft Excel

• Experience with GSuite (Google Docs, Sheets, Slides)

• SQL and Python skills

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

The role will involve:

• Partnering with the Chief of Staff (COS) team across the organization, HRBPs, and partners to design and drive a high performing team culture with a deep commitment to talent development

• Leading end-to-end execution and strategy of our Executive Talent and Performance Management processes and partnering with HR leaders, HRBPs, and HR partners to design and deliver additional key strategic projects

• Connecting dots and influencing across multiple cross-functional teams, client organizations and groups without direct authority, while also collaborating to identify solutions that can achieve shared results

• Building and executing on a comprehensive talent strategy that aligns with business imperatives, goals, and objectives

• Managing and performing on HR-related process or programs, investigates and make recommendations and decisions in gray space, initiate program/process improvements to mitigate risks and optimize delivery

• Providing thought partnership to the portfolio’s leadership to drive project delivery, lead workstreams, plan and manage events, etc.; create action plans and path forward for horizontal projects and autonomously prioritize work based on impact and urgency

• Developing routines and materials to increase leadership effectiveness; facilitate the operating rhythm for the organization by leading a team to support across a wide variety of forums (leadership team meetings, Town Halls, etc.)

• Designing and delivering on effective internal communication strategy; leading and developing change management plans in support of organizational changes

• Monitoring and analyzing metrics for all initiatives and solutions, and making recommendations to drive improvements to enhance value and sustainability

• Staying current with external trends, best practices, and innovations and infusing these into the work products and client consulting and partnership

• Managing various governance routines, including building materials for regulator and compliance forums

• Working with several partners to help achieve our team goals, such as collaborating with Learning & Development to create/deliver an development program for HRBPs and the HR4HR DIB team on HR DIB initiatives as examples

Basic Qualifications:

• Bachelor's degree or military experience

• At least 3 years of work experience in Talent Management, Leadership Development, Organizational Development, HR Business Partnership, or on a Chief of Staff team

• At least 2 years of experience in project or process management

• At least 1 year of data analysis experience conducting analyses to translate metrics, research, and trends into strategy

Preferred Qualifications:

• Proven ability to influence leaders, think creatively, participate fully and work collaboratively to develop and execute product strategies, solutions and experiences

• Strong forward lean; proactively anticipates business needs, manages stakeholder expectations, and operates exceptionally in gray space

• Skilled at balancing both disruption and consensus-building while driving forward complex initiatives

• Exceptional coaching and consulting skills, with demonstrated self-confidence and an ability to adapt content and conversations to meet the needs of the audience

• Track record of complex project management, a bias to action and extraordinary attention to detail

• Impeccable judgment and ability to balance the needs of the organization, leaders and associates

• Passion for learning with a growth mindset

• Discretion in handling highly sensitive issues

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.